Masabi

πŸ‘₯ 51-100πŸ’° Private about 3 years agoTicketingTransportationAppsMobileFinTechπŸ’Ό Private Company
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Masabi is a global leader in mobile ticketing and payments for public transport. Their award-winning JustRide platform allows riders to seamlessly purchase and display tickets on their mobile phones, streamlining the transit experience for millions worldwide. With integrations with major transport platforms and partnerships with key players like Uber and Transit, Masabi is at the forefront of the fare payment revolution. Masabi's technology stack includes Cloudflare CDN, Google Analytics 4, and a variety of other technologies. The company is currently leveraging these to create an exceptional product for their clients. They operate with a strong engineering culture. Masabi has a global presence with offices in New York, Boston, and London, along with a remote work policy that supports employees. The company fosters innovation, collaboration, and employee growth, as reflected in their diverse and passionate team. Masabi's commitment to making public transport more accessible and efficient is evident in its widespread deployment across over 250 locations globally. With a team of 51-100 employees, Masabi is an active company that continues to grow. They have received $40.8M in funding over 8 rounds. Masabi is dedicated to making a difference in the world by improving accessibility and making fares fair for everyone.

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πŸ”₯ Product Manager
Posted 10 days ago

πŸ“ UK

🧭 Full-Time

πŸ” Software Development

  • Experience in Product Management (or a similar role) within a fast-paced, tech-driven environment.
  • You’ve taken products or features from idea through to delivery and improvement.
  • You can confidently discuss software product behaviours and technical trade-offs with engineers, even if you don’t get into the code.
  • You work collaboratively, building strong relationships across functions and disciplines.
  • You’re a clear communicator who can adapt your style for technical and non-technical audiences.
  • You thrive in environments where things aren’t always clear-cut, and you’re proactive in making progress amidst ambiguity.
  • Partner with transit agencies and internal teams to understand fare policies and translate them into platform capabilities.
  • Own the full lifecycle of your product area, from discovery and definition through to delivery, rollout, and iteration.
  • Define and communicate product behaviours using tools like user journeys, product briefs, and functional specs.
  • Collaborate with product managers and designers to ensure changes to fare rules support a seamless experience for both agency users and riders.
  • Work closely with engineers to explore options, validate designs, and ensure successful implementation and testing.
  • Support deployment and implementation teams to ensure real-world fit for customer needs.
  • Stay connected to customer feedback, industry trends, and competitor insights to inform product decisions and long-term roadmap thinking.
  • Bring your creativity, curiosity, and energy to a mission-led, high-growth team where your work makes a real impact.

SQLData AnalysisProduct ManagementUser Experience DesignCross-functional Team LeadershipProduct DevelopmentAlgorithmsProduct designCommunication SkillsAnalytical SkillsAgile methodologiesRESTful APIsStakeholder managementCustomer Success

Posted 10 days ago
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πŸ“ Romania

🧭 Full-Time

πŸ” Software Development

  • Solid core programming skills in Java or Kotlin and the ability to quickly pick up new technologies and domains
  • Desire to implement quality software that operates at scale
  • Building new features across multiple backend services that are central to our systems.
  • Working with diverse technologies and programming paradigms, on complex and interesting challenges.
  • Ability to operate as part of a team that owns their piece of software and advise on the best shape of a new feature.

Backend DevelopmentCloud ComputingDynamoDBGitJavaKafkaKotlinSpringSpring BootAmazon Web ServicesGroovyMavenRESTful APIsTerraformMicroservices

Posted 16 days ago
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πŸ“ Romania

🧭 Full-Time

πŸ” Software Development

  • Proficient in HTML, CSS, JavaScript, and TypeScript
  • Skilled in using JavaScript component frameworks like Vue and Angular
  • Strong understanding of web standards, accessibility, and usability, including building and testing applications to adhere to WCAG AA-Level compliance.
  • Experienced with client-side bundlers such as Vite, Webpack or Rollup
  • Develop and maintain several web applications used by customers of the Justride platform.
  • Actively contribute to code reviews, pairing, knowledge sharing, mentoring and technical road-mapping.

Frontend DevelopmentGitHTMLCSSJavascriptTypeScriptVue.JsAngularCI/CDRESTful APIsSoftware Engineering

Posted about 1 month ago
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πŸ“ Colombia

🧭 Full-Time

πŸ” Software Development

  • Proficient in HTML, CSS, JavaScript, and TypeScript
  • Skilled in using JavaScript component frameworks like Vue and Angular
  • Strong understanding of web standards, accessibility, and usability, including building and testing applications to adhere to WCAG AA-Level compliance.
NOT STATED

Frontend DevelopmentHTMLCSSJavascriptTypeScriptVue.JsAngularCI/CDAgile methodologiesRESTful APIs

Posted about 1 month ago
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πŸ“ Colombia

🧭 Full-Time

πŸ” Software Development

  • Experience in enterprise software support within a client-facing role
  • Technical skills gained through hands-on experience, education, or equivalent learning, with strong investigative, debugging, and problem-solving abilities
  • Strong verbal and written communication skills in English, with meticulous attention to documenting processes
  • Able to work independently while also contributing positively to team efforts, especially when working toward shared goals on tight timelines
  • Proactive about learning and happy to share knowledge to help others grow
  • Serve as the primary contact for 1st and 2nd line inbound support requests via phone and email, managing technical and non-technical issues with professionalism and courtesy
  • Respond promptly to requests, gather troubleshooting data, and assist in resolving issues alongside product management and engineering teams
  • Coordinate customer calls, progress reports, and incident management, ensuring resolution aligns with SLA performance standards
  • Troubleshoot various technical issues on the Justride platform and related hardware
  • Work with fellow co-ordinators to process rider account deletions, hardware returns, and replacements promptly
  • Develop and maintain reference materials, incident management solutions, and online FAQs
  • Gain a deep understanding of all Masabi products and how they are deployed in real-world scenarios
  • Occasionally participate in on-call rotations during public holidays (with support and scheduling in place)

SQLGitCommunication SkillsProblem SolvingCustomer serviceTroubleshootingJSONTechnical supportDebuggingCustomer supportEnglish communication

Posted 2 months ago
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