- Lead the deployment of Masabi’s internal AI tooling and automation strategy, helping others automate their work and use tools like LLMs effectively.
- Manage Masabi’s internal business systems, data flows and IT projects, ensuring our tools and processes support a growing global business.
- Shape Masabi’s internal data strategy, providing governance and support across all data platforms and delivering clear BI reporting across the business.
- Lead the Service Desk function and manage two Support Engineers, helping shape support processes and ensuring a reliable, responsive support experience.
- Partner with vendors and internal stakeholders to manage purchases, renewals, consolidation, cost awareness and platform effectiveness across employee tooling.
- Oversee the end-user technology environment, including devices, identity and access management, SSO, MDM, provisioning and endpoint management.
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