Chief Software Architect

Hands-on, empathetic technical leader experienced in distributed systems, platform-scale SaaS, and architectural ownership. Ability to communicate clearly with engineers, product managers, and commercial stakeholders. Experience working in high-availability, regulated, or security-conscious environments. Passion for AI/ML and data-driven engineering. Experience mentoring senior engineers and driving technical alignment in growing organizations.

Define and evolve long-term architectural vision for the multi-tenant SaaS platform. Own the architectural direction with a focus on AI and Data as innovation streams. Establish and embed architectural principles and participate in key design decisions. Promote best practices in system design, reliability, observability, and performance. Identify and nurture opportunities to embed AI/ML into the platform and engineering processes. Act as a supportive expert in Data and AI development. Evaluate and recommend emerging tools and practices. Partner with Product and Engineering to develop AI-enabled capabilities. Collaborate with Product and Engineering leadership to align platform strategy. Mentor and coach Principal Engineers and other senior ICs. Ensure teams deliver against a coherent architecture while maintaining agility. Foster a culture of inclusion, technical excellence, and sustainable delivery practices. Ensure alignment with compliance standards (SOC2, ISO27001, PCI). Embed secure-by-design and fail-safe patterns. Strengthen operational awareness through instrumentation and observability tooling.