Nova Labs

👥 51-100🫂 Last layoff 4 months agoWirelessInfrastructureCommunications Infrastructure💼 Private Company
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Nova Labs is pioneering the future of decentralized wireless communications, building the core technologies for open-source, affordable, and secure global networks. We're disrupting the mobile landscape by empowering individuals and organizations to own and operate their wireless infrastructure. Our work focuses on developing critical network infrastructure and technologies, leveraging a robust tech stack that includes Cloudflare CDN, DNSSEC, Let's Encrypt, and various other industry-standard tools. We foster a collaborative engineering culture, prioritizing innovation and open-source principles. Our remote-first work environment offers flexibility and empowers employees to contribute from anywhere in the US. Founded in 2013, Nova Labs has grown to a team of 51-100 employees and continues to expand its global reach. We're driven by a mission to create a more connected, accessible world, and we invite you to join our team and help us build the future of wireless. Our engineering practices emphasize agility and collaboration. We utilize a range of technologies to ensure robust and secure network performance. We encourage continuous learning and professional development, providing ample opportunities for growth within a supportive and dynamic environment. We pride ourselves on our strong company culture, emphasizing teamwork and a commitment to our mission. We are a fast-growing company with substantial backing. Our recent acquisition of FreedomFi highlights our commitment to innovation and expansion. We offer comprehensive benefits, including 100% covered premiums for medical, dental, and vision insurance, as well as flexible time off and wellness stipends, reflecting our dedication to employee well-being. We're looking for talented individuals to join our mission and shape the future of wireless communication.

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📍 United States

🧭 Full-Time

💸 109000.0 - 132000.0 USD per year

🔍 Software Development

  • 4+ years of relevant technical and support experience
  • Strong understanding of Linux system administration, networking, and authentication models
  • Proven proficiency in debugging using Superset, Grafana, Sentry, syslog, journalctl
  • Experience utilizing DevOps/Kubernetes practices for diagnosing system health
  • Familiarity with blockchain technologies, troubleshooting methodologies, SQL, and data analysis.
  • Diagnose and resolve advanced technical issues escalated from L1 and L2 support teams.
  • Work directly with customers when necessary to provide expert-level troubleshooting and resolution.
  • Monitor and optimize system performance, troubleshoot OS-level issues, and enforce security best practices.
  • Troubleshoot complex routing, switching, VPN, firewall, and authentication issues.
  • Assist in troubleshooting decentralized networks (e.g., Helium), understand tokenomics, and interpret consensus mechanisms.
  • Read and analyze code in JavaScript, Go, and Rust to troubleshoot application issues and write scripts for automation when needed.
  • Utilize tools like Superset, Grafana, Sentry, syslog, journalctl, and basic DevOps/Kubernetes practices for diagnosing system health.
  • Write efficient queries for large datasets, analyze system performance, and extract insights for optimization.
  • Troubleshoot EAP-TLS/EAP-AKA authentication, RADIUS/RADSEC, and federated authentication models.
  • Work closely with L1/L2 support analysts, sharing knowledge and providing guidance with kindness and patience.
  • Identify recurring issues, propose process improvements, and develop internal documentation.

SQLBlockchainData AnalysisData MiningJavascriptKubernetesGoREST APIRustCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceLinuxDevOpsWritten communicationNetworkingExcellent communication skillsTroubleshootingActive listeningJSONStrong communication skillsTechnical supportScriptingCustomer support

Posted 9 days ago
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