Consensus Cloud Solutions

👥 501-1000InternetInformation ServicesInformation Technology💼 Private Company
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Consensus Cloud Solutions: Revolutionizing Healthcare Through Secure Digital Faxing Consensus Cloud Solutions is a leading provider of digital cloud faxing and interoperability solutions, empowering healthcare providers, payers, and technology innovators to seamlessly connect and unify disparate systems. With over 11 million users globally, we're a trailblazer in the healthcare IT sector, transforming how crucial patient data is exchanged. Our commitment to secure data transport, leveraging advanced standards like HL7/FHIR, combined with our innovative use of Natural Language Processing (NLP) and Artificial Intelligence (AI), allows for the conversion of unstructured data into actionable insights, ultimately improving patient care. Our tech stack comprises a robust blend of technologies, including DNSSEC, CloudFront, ASP.NET, Amazon Virginia Region, and Ruby on Rails, showcasing our commitment to both established and cutting-edge solutions. We foster an inclusive engineering culture that embraces innovation and collaboration, offering flexible remote and hybrid work opportunities to our diverse global team. We're proud recipients of the 2024 CSO Award from Foundry's CSO, further validating our commitment to security and operational excellence. At Consensus Cloud Solutions, we're driven by a mission to solve healthcare's most complex challenges. We value innovation, collaboration, and a commitment to excellence. Our inclusive environment encourages diverse perspectives and empowers employees to contribute their best work. As a rapidly growing, publicly traded company, we are actively expanding our operations and seeking talented individuals to join us in shaping the future of healthcare data exchange. With significant funding and a strong market presence, Consensus Cloud Solutions offers an exciting opportunity to be part of a dynamic, mission-driven organization at the forefront of healthcare technology.

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📍 United States

💸 22.0 - 24.0 USD per hour

🔍 Digital cloud fax and interoperability solutions

  • 1+ year minimum experience in a customer service background preferred.
  • Previous customer service experience is a must (call center experience is an advantage).
  • Excellent communication skills (oral and written) in both Japanese and English (Fluent).
  • Knowledge of MS Word, Excel, and Outlook (basic working knowledge).
  • Must be enthusiastic, friendly, professional, polite, and have a great attitude.
  • Great soft skills including empathy, patience, positivity, and active listening.
  • Strong attention to detail, follow-up skills, and ability to multi-task.
  • Ability to work both independently and as part of a team.
  • Must have reliable internet (partial reimbursement is available).
  • Support customers efficiently, accurately, and professionally via phone and email.
  • Verify newly signed up accounts to activate based on compliance with geo-compliance regulations.
  • Provide excellent customer service and escalate issues or complaints as necessary.
  • Retain existing customers calling/emailing to cancel their service.
  • Communicate and follow up with customers regarding their account inquiries.
  • Develop and maintain knowledge of the company's products, services, policies, and procedures.
  • Contact customers to collect payments or update payment methods.
  • Accurately report on inbound and outbound calls, logging details on company systems.
  • Provide regular feedback to the team supervisor.

Customer serviceTechnical support

Posted 11 days ago
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🔥 Lead/Data Architect
Posted 19 days ago

📍 United States

🧭 Full-Time

💸 170000.0 - 190000.0 USD per year

🔍 Healthcare technology

  • 7+ years professional experience in data architect or similar role.
  • Proficient in programming languages such as Python and experience with frameworks like Apache Spark and Pandas.
  • Solid understanding of data warehousing and dimensional modeling.
  • SQL proficiency and experience optimizing queries on databases like Postgres, Oracle, and Redshift.
  • 4+ years proven experience leading a team.
  • Experience with cloud platforms and their data services.
  • Develop technical architecture of OLTP and Enterprise BI/EDW datastores.
  • Design and implement scalable and efficient data infrastructure including data pipelines.
  • Lead and mentor a team of data engineers.
  • Develop and maintain data governance policies for quality and compliance.
  • Collaborate with teams to identify and address data challenges.
  • Evaluate and select appropriate technologies for scalability.
  • Drive continuous improvement initiatives.
  • Lead code reviews and troubleshoot production issues.
  • Assist department manager in project management and team tasks.

PythonSQLApache AirflowETLOraclePostgres

Posted 19 days ago
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📍 United States

🧭 Full-Time

💸 110000.0 - 120000.0 USD per year

🔍 Digital cloud fax and interoperability solutions

  • Bachelor’s Degree in Management Information Systems, Computer Science, Finance, Accounting, or Business Administration.
  • 3+ years’ experience within internal audit, SOX, or public accounting.
  • Strong understanding of IT General Controls such as Logical Security, Change Management, and Application Controls.
  • 1+ years’ experience managing projects with multitasking abilities.
  • 1+ years’ experience with audit methodology and documentation techniques.
  • 1+ years’ experience analyzing data for insights.
  • Proficiency in MS Office (Word, Excel, PowerPoint, Visio).
  • Experience with audit management software (e.g., LogicGate) and general ledger systems (e.g., Oracle Fusion).
  • Experience with Data Analytics tools (e.g., SQL, Tableau, Power BI) is a Plus.
  • Strong verbal and written communication skills.
  • Assess technology processes and workflows for design gaps and operational inefficiencies.
  • Execute and assist with risk-based financial audits, compliance audits, and special projects.
  • Produce re-performable workpapers for external auditors and compliance.
  • Communicate clear and concise audit findings and recommendations.
  • Partner with business stakeholders for insightful feedback to management.
  • Liaise with external auditors for SOX compliance.
  • Collaborate with cross-functional teams to understand evolving business and technology processes.
  • Consult on internal control design within key IT initiatives.
  • Contribute to the enhancement of internal audit methodologies.
  • Participate in training to stay current with audit standards and technologies.

PythonSQLTableauMicrosoft OfficeData analytics

Posted 27 days ago
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📍 United States

🧭 Full-Time

💸 115000.0 - 130000.0 USD per year

🔍 Healthcare data exchange solutions

  • 3+ years of experience in information security operations.
  • 3+ years of experience with Vulnerability Management tools.
  • 3+ years of experience using Endpoint Protection tools.
  • 2+ years of experience with cloud security.
  • 2+ years of experience with security monitoring tools.
  • 2+ years of experience with SIEM platforms.
  • 2+ years of experience with Security Monitoring and Incident Response processes.
  • 2+ years of experience using Security Posture Management tools.
  • 2+ years of experience with Governance, Risk, and Compliance tools.
  • 2+ years of experience with IT Ticketing Systems.
  • 1+ year of experience managing patch management processes.
  • 1+ year of experience supporting project management in security operations.
  • 1+ year of experience working with Data Loss Prevention tools.
  • Audit experience maintaining compliance frameworks.
  • Experience managing compliance-related security tasks.
  • Proven experience in user access review process implementation.
  • Familiarity with security tools and platforms.
  • Experience in governance reporting and dashboarding.
  • Basic understanding of regulatory and compliance frameworks.
  • Responsible for Patch & Vulnerability Management, ensuring ticket creation, vulnerability tracking, and SLA management.
  • Oversee Endpoint and Asset Management & Protection.
  • Ensure Cloud Security Posture Management and protection of cloud-native applications.
  • Use tools for monitoring, alerting, and mitigating security incidents.
  • Manage user access review processes and support governance reporting.
  • Collaborate with cross-functional teams to implement security policies.
  • Monitor and report on security events and incidents.
  • Support operational needs while balancing ongoing security initiatives.
  • Contribute to security dashboard creation and assist with compliance reporting.
  • Manage and support project work related to security initiatives.

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Posted about 1 month ago
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📍 United States

💸 90000.0 - 105000.0 USD per year

🔍 Healthcare technology

  • CISA, Security+, CRISC, or CTPRP certifications in good standing or the ability to obtain within 12 months.
  • Training in compliance frameworks such as SOC 2, HIPAA, ISO 27001, and FedRAMP.
  • 3+ years of experience in information security, risk management, or GRC.
  • Familiarity with security frameworks like SOC 2, ISO 27001, or HIPAA.
  • Experience with compliance management tools and cloud security practices.
  • Basic understanding of security concepts and GRC tools.
  • Strong analytical thinking, attention to detail, and problem-solving skills.
  • Agility to adapt to changing priorities in security compliance.
  • Conduct risk assessments, maintain the risk registry, and support the development and implementation of security policies and procedures.
  • Manage the intake and review process for software and vendor security assessments.
  • Develop and deliver security awareness programs, including phishing simulations.
  • Address customer security inquiries and maintain the Trust Center.
  • Track and manage GRC-related tasks, provide project management support for compliance initiatives.
  • Assist in audits and coordinate evidence collection.
  • Collaborate with cross-functional teams to integrate security best practices.
  • Monitor and report on GRC program performance.
  • Identify process improvements within GRC activities.
  • Provide ad hoc training sessions on security and compliance topics.

AWSProject ManagementCloud ComputingCybersecurityComplianceRisk Management

Posted about 1 month ago
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📍 United States

🧭 Full-Time

💸 130000.0 - 150000.0 USD per year

🔍 Healthcare data exchange solutions

  • 5+ years of product marketing experience within SaaS, including launching new offerings.
  • 3+ years of experience in technology related to secure data exchange, preferably in healthcare.
  • 2+ years of experience in product marketing for AI-driven products.
  • Familiarity with remote work tools and Google Workspace.
  • Excellent project management skills for handling multiple projects.
  • Strong verbal, written, and visual communication skills.
  • Analytical and problem-solving skills using data for business growth recommendations.
  • Develop end-to-end go-to-market strategies and ensure cross-functional alignment for new product launches.
  • Accountable for setting and achieving sales adoption goals for product launches.
  • Drive commercialization and product portfolio alignment for interoperability solutions.
  • Create collateral to educate prospects on AI capabilities and best practices.
  • Conduct market research and lead voice-of-the-customer interviews to inform go-to-market strategies.
  • Translate research insights into product strategies and ensure strong product-market fit.
  • Present insights across the organization and recommend actions.
  • Manage product positioning and integration, develop messaging and value propositions.
  • Build relationships with various teams and represent the company at industry events.
  • Create sales enablement materials and lead training efforts to enhance product adoption.

CollaborationMarket Research

Posted about 1 month ago
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📍 Japan

💸 5000000 - 6000000 JPY per year

🔍 Healthcare technology

  • Bachelor’s degree is required.
  • Bilingual: Native Japanese and English fluent.
  • At least 2 years’ experience to sell or serve B2B product.
  • Residing in Japan/eligible to work in Japan.
  • Domestic business trip required.
  • Experience to manage multiple sales channels including Direct Sales and Reseller Channel.
  • Knowledge of the sales cycle, sales process and demonstrated closing skills.
  • Maintain and update company CRM (Salesforce).
  • Ability to quickly learn and understand all aspects of new products, technologies and offerings.
  • Results orientated.
  • Develop sales plan and strategy to achieve the targets.
  • Meet and exceed daily, weekly and monthly KPIs and sales targets.
  • Secure new business opportunities arising from incoming leads (phone/online/email).
  • Cold call to ensure robust pipeline opportunities.
  • Analyze program results and key business metrics to assess program effectiveness.
  • Work closely with outside partners, vendors, and internal Consensus teams including Corporate Marketing, Customer Service, GTM Operations, Corporate Billing, and Product & Technology Group.
  • Perform other duties and responsibilities as required, assigned, or requested.

SalesforceStrategyCommunication SkillsCustomer serviceWritten communication

Posted 3 months ago
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