Tag_Careers

We're proud of our roots. From our humble beginnings as a print shop in London, to our position today as a global leader in Marketing and Communications services. Our business is built on a strong heritage, great relationships and a talented team. Today we have one purpose, to create value for our clients by working smarter with fewer resources, enhancing efficiencies, improving their customer's experience and strengthening their brand reputation. Our clients and their customers have always been at the heart of everything we do. Our long-term partnerships, great relationships and exceptional employees have been the driving force behind our success. As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.

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๐Ÿ“ United States of America

๐Ÿ” Software Development

  • 5+ years of community management experience within developer relations, technical community management and/or open-source communities
  • Strong understanding of open-source ecosystems, developer tools, APIs, and technical communities
  • Experience managing and engaging developer communities on platforms like GitHub, Discord, Stack Overflow, Twitter (X), YouTube and Reddit
  • Experience in content creation tailored to technical audiences, including documentation, blog posts, tutorials, and webinars
  • Experience managing multiple projects simultaneously
  • Editorial experience, especially in a decision-making capacity
  • Strong copywriting and editing skills, with the ability to simplify complex technical topics
  • Experience working with branded technical content
  • Content (owned & curated) and engagement strategies experience
  • Own the strategy and management of developer communities across social and technical platforms
  • Define engagement strategies for open-source contributors, technical enthusiasts, and developer advocates
  • Lead the community-building efforts for developer-first initiatives, ensuring alignment with company goals
  • Partner with Developer Advocacy, Product, and Marketing teams to craft high-value content and engagement strategies
  • Reconcile overlapping or competing developer engagement initiatives with a community-first perspective
  • Partner with analytics teams to track developer sentiment, engagement levels, and community impact
  • Utilize developer analytics and listening tools to measure success and optimize engagement strategies
  • Capture new developers, maintain relationships with contributors, and grow the community through active participation
  • Provide support for technical Q&A forums, fostering knowledge-sharing among developers
  • Support open-source events, hackathons, and conferences with real-time community engagement
  • Stay ahead of emerging developer trends and best practices in community engagement
  • Develop and execute engagement initiatives such as contributor recognition programs and mentorship efforts
  • Experiment with innovative formats for technical content, including interactive demos, live coding sessions, and AMAs
  • Partner with developer content creators and technical influencers to amplify key messages
  • Establish and maintain technical content briefs that align with developer needs and industry trends
  • Align with internal Developer Relations and Product Marketing teams on competitive response strategies
  • Monitor competitor developer engagement strategies and report insights to internal stakeholders
  • Maintain a consistent and authentic developer-first voice across community interactions
  • Collaborate with internal teams to craft compelling developer-focused messaging
  • Engage in technical discussions in forums, repositories, and developer Slack/Discord groups to position the company as a trusted resource

Project ManagementContent creationContent managementREST APIRESTful APIsEditingNodeJS

Posted 12 days ago
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๐Ÿ“ Canada

๐Ÿ’ธ 70000.0 - 75000.0 CAD per year

  • 5+ years of experience in proposal/ pursuit management
  • Experience writing client-facing documents
  • Proficient in Microsoft Office applications including Word, Excel, PowerPoint
  • Strong planning, project management and organizational skills
  • Strong ability to multi-task and prioritize projects to maintain deadlines
  • Excellent communication, articulate and demonstrates strong interpersonal skills
  • Possess a critical eye in terms of accuracy and attention to detail
  • Proven ability to work under pressure, handle stressful situations and deadline pressures while consistently delivering high quality work
  • Ability to plan and carryout responsibilities with minimal direction
  • Effectively liaise with all levels of management, offshore and regional teams
  • Ability to maintain confidentiality of sensitive materials
  • Commercial acumen, understanding of business drivers, broad solutions, and the outsourcing market
  • Analyze Request for Proposals (RFPs), identify key client requirements, and develop a comprehensive bid strategy.
  • Lead and coordinate a cross-functional bid team, including technical experts, writers, and sales personnel, assigning tasks, and ensuring deadlines are met.
  • Oversee the development of compelling bid proposals, including technical details, case studies, and executive summaries, ensuring clarity and persuasiveness. This includes creating and curating content and conducting data analysis, as needed, to contribute to various areas of proposal and pitch documents.
  • Understand and coordinate accurate cost breakdowns and pricing strategies for bids, considering profitability and market competitiveness.
  • Interact with potential clients to understand their needs, address concerns, and present bids effectively.
  • Ensure bids adhere to all legal and regulatory requirements of the tendering process.
  • Analyze submitted bids to identify areas for improvement and optimize future proposals.
  • Follow up with clients after bid submission, address any questions, and manage the transition to contract execution if successful. Engage in post RFP feedback sessions to drive continuous improvement in the bid process.
  • Contribute to a centralized content repository and ensure content collected throughout the RFP process is added and/or updated into the system
  • Support and take on other responsibilities as needed, such as preparation of business development or marketing materials

Project ManagementProject CoordinationCross-functional Team LeadershipMicrosoft ExcelMicrosoft OfficeComplianceClient relationship management

Posted 13 days ago
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๐Ÿ“ United States of America

๐Ÿงญ Full-Time

๐Ÿ’ธ 110000.0 - 125000.0 USD per year

๐Ÿ” Beauty Brand

  • A Bachelor's degree or equivalent experience is required
  • Over 8 years' experience and a proven track record of being a recognized leader and manager of people in a national or global customer service intensive environment
  • 4-7 years sales background or project management background
  • Minimum of five years' of successful financial management; understanding of how dayโ€‘toโ€‘day and strategic decisions
  • Minimum 3 years experience in marketing production service delivery
  • Strong subject matter expertise in Sourcing
  • Demonstrated record in developing strategic solutions that have permanently resolved poor contract performance or difficult situations
  • Established accomplishments in successfully growing volume, profitability and client satisfaction
  • Excellent client service skills with a service-minded approach towards the client. Must be sensitive to client needs, remaining calm and confident, even in stressful situations
  • Proven experience in the development, implementation and management of complex multi-service solutions for clients
  • You must demonstrate experience in Print and POS as well as have worked with clients in the beauty industry
  • Manage the day to day client relationship
  • Manage the team to ensure the delivery of BAU operational excellence
  • Driving the quality of service delivery across the organization
  • Implement strategies to improve and standardize all aspects of operations
  • Execute modifications to organizational design and teams to optimize operational activity and improve client experience
  • Ensure operational controls and management information reporting requirements are fulfilled
  • Assure adherence to account plans operations team
  • Identify opportunities to develop the account
  • Minimize corporate risk and maximize returns for operations team
  • Maintain continuous lines of communication, keeping client services informed of all critical issues and facilitating open cooperation between operations and client services
  • Follow delegations of authority for operations team
  • Partner with functional teams to implement appropriate policies, internal controls, and reporting
  • Manage operations staff performance including establishing development goals, setting business objectives, establishing priorities, and providing ongoing performance feedback
  • Promote a culture of high performance and continuous improvement that values learning and a commitment to quality
  • Investigate and resolve issues escalated by the client and communicate significant issues to the Managing Director of Operations and client services
  • Have a comprehensive understanding of all clients business and the impact of our services
  • Manage overall performance metrics of accounts/departments against contract/target or business unit metrics
  • Inform operations team is clear about target metrics and support their achievements
  • Highlight operational, compliance and financial risk areas
  • Manage the selection, induction, development, retention, motivation and performance of direct reports
  • Encourage a culture of structured succession planning and for key roles
  • Participate as a key project team member new business implementation
  • Implement the appropriate delivery model for all services/products, with a focus on lowering cost to serve
  • Cascade key business and organizational messages down to the associate level, per the appropriate channels
  • Share knowledge, best practices and solution designs within the relevant management teams to ensure continuous business improvement
  • Ensure that operational processes stay within agreed upon budgets and timelines
  • Provide training and development opportunities and serve in mentoring role for his/her direct reports

LeadershipProject ManagementAgilePeople ManagementProject CoordinationCross-functional Team LeadershipOperations ManagementFinancial ManagementStrategic ManagementCustomer serviceAgile methodologiesExcellent communication skillsMS OfficeAccount ManagementTeamworkClient relationship managementBudgetingRelationship managementSales experienceRisk ManagementMarketingTeam managementStrategic thinkingBudget management

Posted 28 days ago
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๐Ÿ“ United States of America

  • Bachelorโ€™s degree in related field; a combination of education and work experience can be substituted.
  • Minimum 5+ years' experience in advertising or translation agency.
  • Proficient in MS Word, PPT & Excel.
  • Basic understanding of P&L Management.
  • 5+ years' experience with industry leading Translation Software (CAT Tools).
  • 5+ years of people management experience.
  • Experience with Global Account Management.
  • Strong cross-cultural communication and international strategy skills.
  • Bilingual.
  • Excellent customer service, written, and interpersonal skills.
  • Excellent presentation skills.
  • Highly organized with excellent attention to detail.
  • Ability to motivate, develop, and lead a team.
  • Responsible for day-to-day client relationship management.
  • Lead the end-to-end process of client onboarding for localization and globalization services.
  • Develop frameworks that account for regional market complexities, legal considerations, and cultural nuances.
  • Provide advice and support to transcreation team regarding project timelines and budgets.
  • Manage billing and provide monthly billing reports.
  • Conduct follow-ups and client satisfaction surveys.
  • Identify potential new business for existing clients.
  • Support issue escalation and resolution for Globalization team.
  • Lead or participate in RFPs and pitches for clients.
  • Initiate research on new developments and investigate competitors.

Project ManagementPeople ManagementFinancial ManagementClient relationship managementBudgetingCross-functional collaboration

Posted 4 months ago
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๐Ÿ”ฅ Project Manager
Posted 4 months ago

๐Ÿ“ United States of America

๐Ÿ’ธ 95000.0 - 100000.0 USD per year

๐Ÿ” Pharmaceutical

  • Bachelor's degree in a related field or a combination of education and work experience.
  • 2-4 years of experience in a related field.
  • Solid understanding of print production, digital production, reprographics, social media, and broadcast.
  • Experience with artwork and production processes.
  • Intermediate skills in MS Office; Mac experience preferred.
  • Good understanding of project management principles and job-tracking systems.
  • PMP preferred.
  • Proven ability to manage projects of low to medium complexity.
  • Excellent time management and problem-solving skills with a good analytical capacity.
  • Manage creative projects of low to medium complexity.
  • Oversee the planning, control, status reporting, and delivery of projects from start to completion.
  • Implement project schedules and coordinate resources to meet deadlines.
  • Update systems with changes in specifications, status, and costs as needed.
  • Maintain accurate records of project status and communicate with stakeholders consistently.
  • Develop strong relationships with clients and strive to exceed their expectations.
  • Build consultative relationships with external and internal clients.
  • Manage project budgets and address team status report issues.

LeadershipProject ManagementAdobe Creative SuiteAdobe IllustratorAdobe InDesignAdobe PhotoshopData AnalysisGraphic DesignMac OS XProject CoordinationCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationProblem SolvingMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingMicrosoft Office SuiteMS Office

Posted 4 months ago
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