Community Manager, Developers & Open Source

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Requirements:

• 5+ years of community management experience within developer relations, technical community management and/or open-source communities
• Strong understanding of open-source ecosystems, developer tools, APIs, and technical communities
• Experience managing and engaging developer communities on platforms like GitHub, Discord, Stack Overflow, Twitter (X), YouTube and Reddit
• Experience in content creation tailored to technical audiences, including documentation, blog posts, tutorials, and webinars
• Experience managing multiple projects simultaneously
• Editorial experience, especially in a decision-making capacity
• Strong copywriting and editing skills, with the ability to simplify complex technical topics
• Experience working with branded technical content
• Content (owned & curated) and engagement strategies experience

Responsibilities:

• Own the strategy and management of developer communities across social and technical platforms
• Define engagement strategies for open-source contributors, technical enthusiasts, and developer advocates
• Lead the community-building efforts for developer-first initiatives, ensuring alignment with company goals
• Partner with Developer Advocacy, Product, and Marketing teams to craft high-value content and engagement strategies
• Reconcile overlapping or competing developer engagement initiatives with a community-first perspective
• Partner with analytics teams to track developer sentiment, engagement levels, and community impact
• Utilize developer analytics and listening tools to measure success and optimize engagement strategies
• Capture new developers, maintain relationships with contributors, and grow the community through active participation
• Provide support for technical Q&A forums, fostering knowledge-sharing among developers
• Support open-source events, hackathons, and conferences with real-time community engagement
• Stay ahead of emerging developer trends and best practices in community engagement
• Develop and execute engagement initiatives such as contributor recognition programs and mentorship efforts
• Experiment with innovative formats for technical content, including interactive demos, live coding sessions, and AMAs
• Partner with developer content creators and technical influencers to amplify key messages
• Establish and maintain technical content briefs that align with developer needs and industry trends
• Align with internal Developer Relations and Product Marketing teams on competitive response strategies
• Monitor competitor developer engagement strategies and report insights to internal stakeholders
• Maintain a consistent and authentic developer-first voice across community interactions
• Collaborate with internal teams to craft compelling developer-focused messaging
• Engage in technical discussions in forums, repositories, and developer Slack/Discord groups to position the company as a trusted resource