Schedule customer launch and training sessions and coordinate team calendars and internal meetings.
Prepare Wednesday and Friday customer utilization reports.
Validate information and maintain customer success records and CSU notes.
Draft customer follow-up emails using meeting notes and established guidance.
Track customer action items and coordinate internal follow-ups through Slack.
Maintain sales and customer information, CRM records, and activities in HubSpot.
Organize contract files and keep related HubSpot records current.
Organize files, spreadsheets, reports, and shared business documents.
Coordinate routine company mail forwarding and related logistics.
Flag missing information, overdue items, or inconsistencies and provide task updates.
Microsoft ExcelCRMHubSpot+3 more
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About 20four7VA
20four7VA empowers virtual assistants worldwide, connecting over 19,000 talented professionals with businesses seeking specialized remote services. You will find opportunities across diverse fields, from AI & ML development to e-commerce marketing and administrative support. The company has served over 3,000 clients globally, helping them scale efficiently. 20four7VA consistently earns recognition as a fastest-growing private company, affirming its impactful role in the remote work economy.
How We Work
You will join a remote-first team committed to providing freedom and flexibility. They embrace asynchronous work and empower VAs to manage their schedules. Collaboration happens across multiple time zones, fostering a global community. Innovation and impact drive the company's approach to client solutions and VA support. Decision-making prioritizes efficiency and a supportive environment for all contractors.
Engineering at 20four7VA
At 20four7VA, engineers craft advanced AI-driven automation solutions to optimize customer support and ticketing systems. You'll tackle challenges like developing NLP models for sentiment analysis and fine-tuning large language models (LLMs) such as GPT-4 and LLaMA. The team builds intelligent chatbots for seamless integration with platforms like WhatsApp and MS Teams. You will contribute to backend development using Python, Django, and Flask, integrating with databases like MySQL and MongoDB. Your work directly enhances the efficiency of global support systems.
Why Join Us
Steer AI innovation in global support systems with cutting-edge LLMs.
Grow your skills with free training and upskilling opportunities.
Experience a remote-first culture that values flexibility and autonomy.
Join a vibrant community providing constant support and guidance.
Benefits & Perks
Competitive rates for your services.
Weekly payments, ensuring consistent income.
Free training and upskilling programs.
Constant support and guidance from the team.
Access to a vibrant community of fellow remote professionals.