- Partner with Account Executives on deal strategy for ALEX Home opportunities and lead the solution side of complex and strategic deals.
- Model discovery, demos and solution design for direct prospects, brokers and clients.
- Shape proposed solutions around each buyer's needs.
- Answer solution information requests, design tailored solutions and deliver in-depth demos.
- Explain integration capabilities, including APIs, file feeds and single sign-on (SSO), in the context of customer architectures.
- Address security and data-privacy topics, and respond to questions and objections in live conversations.
- Provide expert input on RFPs and support plan design analysis with the Proposal & Deal Desk team.
- Partner with Sales Enablement to create advanced solution collateral and talk tracks for Benefits Administration and ALEX.
- Represent the voice of the market to Marketing and Product, and provide input on future product sales strategy and solution planning.
- Identify good fits for pilots and new products based on customers' system and security landscapes.