RemotePro.Ph

RemotePro.ph is a U.S.-based IT services company with 10 years of experience, known for its strong client relationships and commitment to authenticity. The company fosters a supportive team environment and offers opportunities for talent from the Philippines.

Related companies:

Jobs at this company:

Apply

📍 Philippines

  • Must have a good command of English and strong written and verbal communication skills, especially in client-facing situations.
  • A portfolio of work that includes several modern approaches, demonstrating versatility and flexibility.
  • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), and AI software such as Midjourney.
  • Experience in Prepress and print design.
  • A strong understanding of marketing principles and branding.
  • The ability to work in a fast-paced environment and manage multiple projects for different clients simultaneously.
  • Strong attention to detail and excellent organizational skills.
  • Lead and manage multiple design projects for both internal teams and external clients, ensuring high standards of creativity and accuracy.
  • Work closely with clients to understand their objectives and develop creative concepts that meet their business goals.
  • Create visually appealing designs for various mediums, including websites, social media, print materials, packaging, and more.
  • Develop and design marketing collateral, including social media graphics, email campaigns, digital ads, brochures, and other promotional materials.
  • Ensure all designs are aligned with the brand guidelines of both the company and clients, contributing to a consistent visual identity.
  • Work with internal teams and clients to understand marketing objectives and develop design solutions that align with those objectives.
  • Provide guidance and feedback to junior designers, fostering their growth and development.
  • Oversee the design process, including timelines, budgets, and resource allocation, to ensure timely delivery of projects.
  • Stay up-to-date with the latest design trends and techniques, as well as industry developments and changes.
  • Communicate with clients to present design concepts, receive feedback, and make necessary revisions to meet their expectations.

Adobe Creative SuiteAdobe IllustratorAdobe InDesignAdobe PhotoshopGraphic DesignUI DesignCommunication SkillsAttention to detailOrganizational skillsWritten communicationVerbal communicationClient relationship managementMarketingEditing

Posted 6 days ago
Apply
Apply

📍 Philippines

🧭 Full-Time

  • Excellent communication skills, with the ability to explain technical concepts to non-technical users.
  • Strong knowledge of Windows and macOS operating systems.
  • Experience with Active Directory and Office 365 administration.
  • Familiarity with networking concepts and remote desktop tools.
  • Strong skills in creating and maintaining accurate and clear technical documentation.
  • Demonstrated expertise in at least 3 of the following areas, with the ability to learn others quickly: RMM tools (e.g., Datto), PSA/Helpdesk systems (e.g., HaloPSA), Remote Access tools (e.g., ConnectWise), Windows/Linux Servers, Windows/Linux/Mac Desktops (Hardware and Software), Backup solutions, Microsoft 365 administration, Microsoft Office troubleshooting, PowerShell scripting.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work independently and collaboratively within a team.
  • Quick learner with a growth mindset.
  • Self-starter with a proactive and positive attitude.
  • Intellectually curious and passionate about exploring new technologies and solutions.
  • Provide first-level technical support to clients via phone, email, and remote access.
  • Diagnose and resolve hardware, software, and network issues for multiple clients.
  • Install, configure, and maintain computer hardware, software, and peripherals.
  • Troubleshoot Windows Desktop and Microsoft Office applications.
  • Assist with user account management, including password resets and access provisioning.
  • Monitor and respond to helpdesk tickets promptly, ensuring SLAs are met.
  • Escalate complex issues to higher-level support teams when necessary.
  • Document and track issues, resolutions, and procedures in the helpdesk system.
  • Conduct remote troubleshooting and provide clear instructions to clients.
  • Assist with IT projects for clients, such as system upgrades, deployments, and email migrations.
  • Deliver excellent customer service and ensure client satisfaction.

Mac OS XMicrosoft Active DirectoryCommunication SkillsCustomer serviceDocumentationNetworkingExcellent communication skillsTroubleshooting

Posted 18 days ago
Apply