- Perform remote standards and alignment reviews for clients.
- Maintain, update, and phase out assigned client standards templates as technology or client environments change.
- Develop and maintain technical knowledge of assigned client environments.
- Check, update, and verify the accuracy of client information and documentation.
- Uphold best practices and report recommendations to the vCIO.
- Identify client technical risks and collaborate with internal teams.
- Contribute to maintaining the ITS Standards Library and participate in the Standards and Alignment Committee.
- Proactively maintain and improve client infrastructure remotely.
- Review project results for thoroughness, outcomes, documentation, and quality of execution.
- Liaise with and advise clients, consultants, and contractors; attend meetings as required.
Technical support