- Perform Remote Standards and Alignment Reviews.
- Maintain, update, and phase out assigned Clients Standards templates as technology or a Client environment changes.
- Develop and maintain technical knowledge of assigned Clients’ environments.
- Conduct thorough checking, updating and accuracy of Clients’ information and documentation.
- Identify Client technical risk and collaborate with internal teams appropriately.
- Contribute to the maintenance of the ITS Standards Library.
- Proactively maintain and improve Clients’ infrastructure remotely.
- Maintain strong client relationships.
- Assist in the training, mentoring and development of staff.
DocumentationTechnical support