Safari Micro

👥 1-10Cloud ComputingSecurityInformation Technology💼 Private Company
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Safari Micro delivers effective IT solutions, specializing in cloud services, network infrastructure, and cybersecurity. We leverage a robust tech stack including Microsoft Cloud technologies, Azure, Windows 10/11, Office 365, and nginx, to provide exceptional support to our clients. Our team emphasizes collaboration and continuous learning, offering opportunities for professional development and certifications. We pride ourselves on our responsive customer service and ability to address client challenges efficiently. As a growing company established in 1997 and operating primarily in Arizona, we offer a remote-first work environment with competitive benefits, including work-from-home equipment, comprehensive healthcare, and generous PTO. We're passionate about providing our clients with top-tier service, and we are looking for talented individuals to join our expanding team. Our engineering team values problem-solving skills, a dedication to quality, and a collaborative spirit. We utilize a ticketing system (ConnectWise or ServiceNow) for streamlined issue management. We actively invest in the professional growth of our employees, offering various training and certification opportunities. Our flexible, remote work culture enables us to attract top talent from around the globe and fosters a productive and supportive environment. Safari Micro is committed to delivering cutting-edge IT solutions and building strong client partnerships. Our focus on providing innovative solutions, a commitment to ongoing training, and a collaborative work environment make Safari Micro an excellent place for individuals passionate about technology to thrive. We're a small but rapidly growing company, offering significant opportunities for advancement and growth within the organization.

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📍 Philippines

🧭 Full-Time

🔍 IT services and computer hardware/software resale

  • 3 - 5 years of experience in sales support, customer service, or a related field.
  • Impeccable verbal and written English skills for effective communication with U.S. customers and employees.
  • Quiet, dedicated home office space and a reliable, high-speed internet connection.
  • Strong customer-centric mindset with the ability to understand customer needs and provide solutions.
  • Proficiency in Microsoft Office Apps (Word, Excel, PowerPoint).
  • Keen attention to detail and continuous improvement mindset.
  • Exceptional self-motivation with the ability to manage multiple projects.
  • Ability to collaborate effectively with cross-functional teams.

  • Facilitate communication and coordination between Sales Reps on monitoring orders, updates, and status.
  • Assist Sales Reps with creating quotes for clients, requesting quotes from vendors, and placing orders.
  • Monitor, troubleshoot, modify, and notify concerned departments of any problems that impede an order's prompt and effective processing.
  • Constantly liaise with vendors, sales reps, management and purchasing teams regarding order issues and stock availability.
  • Collate and generate daily summary of sales and backorder reports for Sales Management and Directors.
  • Ensure compliance with company policies, procedures, and regulatory requirements related to sales operations, data privacy, and confidentiality.
  • Identify opportunities for process improvements and efficiency gains within the sales organization.

Data AnalysisCommunication SkillsCollaborationProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailWritten communicationComplianceVerbal communicationSales experience

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📍 Philippines

🧭 Full-Time

💸 35000.0 - 50000.0 PHP per month

🔍 IT Services

  • At least 4 years of hands-on experience in an IT services/consulting company, managed services provider (MSP), or corporate IT department.
  • Excellent written and verbal communication skills.
  • Troubleshooting experience in Windows 10/11 and Microsoft 365.
  • Experience with ticketing systems such as ConnectWise or ServiceNow.
  • Proficiency in Microsoft Office Apps.

  • Provide hands-on technical support to clients via phone or email, resolving end-user issues.
  • Strive for first call resolution by efficiently addressing client issues.
  • Troubleshoot server, network, and application-related problems with exposure to various technologies.
  • Manage and prioritize multiple projects in a deadline-driven environment.

CiscoAzure

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📍 Philippines

🧭 Full-Time

💸 50000.0 - 70000.0 PHP per month

🔍 IT services and computer hardware/software

  • At least 5 years of progressively advancing accounting experience.
  • 4-year college degree majoring in Accounting.
  • High attention to detail and ability to spot discrepancies.
  • Strong written and verbal communication skills in English.
  • A CPA is highly desired but not mandatory.
  • Experience with Microsoft Dynamics is a plus.

  • Assist in invoicing process for clients and subsidiaries.
  • Prepare cash forecasts.
  • Post and review intercompany invoices for accuracy.
  • Review payroll entries and assist in month-end close procedures.
  • Create Job Costing/Gross Profit Reconciliation reports.
  • Perform analysis of Accounts Payable and Receivable Aging.
  • Interact with sales reps and vendors for operational support.

Microsoft DynamicsAccountingAttention to detailFinancial analysis

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📍 Philippines

🧭 Full-Time

💸 35000.0 - 50000.0 PHP per month

🔍 IT Services

  • 4+ years IT experience (MSP, Corporate IT, Consulting).
  • Excellent communication and customer service skills.
  • Experience with Windows 10/11, Microsoft 365, and Azure.
  • Ticketing System experience (ConnectWise, ServiceNow).
  • Strong problem-solving skills and attention to detail.

  • Provide technical support to clients (US) via phone, email, and ticketing system.
  • Strive for first call resolution by addressing client issues efficiently according to SLAs.
  • Troubleshoot issues with Windows, Microsoft Cloud, Office Apps, and Networks.
  • Work collaboratively and learn from Senior Engineers.
  • Manage multiple projects and prioritize tasks.

Microsoft AzureTroubleshootingTechnical support

Posted 2 days ago
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