- Apply AI and agentic tooling to DevOps, infrastructure, security operations, and organization-wide technical operations.
- Set guardrails for safe AI use in a regulated environment, including data handling, auditability, and model and tool vetting.
- Own the reliability, scalability, and cost-efficiency of AWS-native infrastructure.
- Improve CI/CD, infrastructure-as-code practices, and consistency across development, staging, and production environments.
- Own observability, including logging, monitoring, alerting, and incident response processes.
- Manage on-call rotations and runbooks, and lead response during incidents.
- Own security policies, controls, risk assessments, and audit readiness for a HIPAA- and CMS-regulated platform.
- Lead SOC 2 and HIPAA compliance programs, vendor security reviews, and incident response.
- Manage corporate IT, including onboarding and offboarding, endpoint management, identity, device security, and helpdesk support.
- Build and lead a small team, partner with engineering, data, and product, and report operational KPIs.