Director, Compliance

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Requirements:

• Extensive experience in compliance roles within regulated industries, including corporate and/or Medicare compliance
• Proven track record of taking ownership of building systems, policies, and documentation in dynamic or fast-changing environments
• Experience managing escalations and investigations with sound judgment, empathy, and consistency
• Prior experience leading compliance teams or managing direct reports in a high-accountability, fast-paced environment
• Excellent communicator with deep experience collaborating cross-functionally
• Comfortable building from ambiguity and scaling structure alongside a fast-moving business
• Familiarity with Medicare compliance is a strong plus, but not required; must be excited to learn and engage with the space deeply

Responsibilities:

• Own the strategic vision and roadmap for compliance at Spark
• Proactively ensure our partners have the education, tools, and support they need to meet Spark’s compliance standards
• Manage Spark’s overall approach to escalations and allegations from triage through resolution and documentation
• Represent Spark to carriers and regulators, ensuring we meet our compliance commitments while earning their trust
• Design and implement scalable policies, workflows, and training that reduce compliance risk across our brokers and agency partners
• Partner across Legal, People, IT, and Success to ensure Spark stays ahead of emerging risks and regulatory expectations
• Build the structure, tools, and team needed to support Spark’s next stage of growth
• Monitor regulatory and Medicare-specific changes, guiding Spark’s response and sharing insights with both internal and external stakeholders