Appfire Technologies, LLC.

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🔥 Design Engineer (remote)

Posted 3 days ago

📍 Spain

🧭 Full-Time

🔍 Software Development

🔧 Requirements

Solid, proven hands-on experience in front-end development, with a strong emphasis on building and maintaining scalable design systems.
Solid, proven experience leading high-impact design system initiatives across multiple products or platforms.
Proficiency in React, TypeScript, and modern CSS-in-JS methodologies (e.g., styled-components, Emotion).
Hands-on experience with Figma, including managing component libraries, design tokens, and ensuring consistency across design and code.
A solid understanding of accessibility standards and a track record of implementing inclusive design practices.
Experience balancing the immediate needs of feature development with the long-term vision and scalability of design systems.
Strong organizational skills, capable of leading or contributing to multiple projects simultaneously.
Proficiency in Git and version control workflows, with experience in collaborative codebases.
Excellent communication skills, with the ability to articulate design and technical decisions to diverse stakeholders, including executive-level audiences.

💡 Responsibilities

Create design components that are highly usable and flexible for designers, meet the needs of product teams, and are easy for engineers to use to create consistent user interfaces.
Become an authority on our visual design language, extending upon our existing systems—such as our color systems, navigation components, and interaction patterns.
Design experiences that work across multiple platforms and different product ecosystems, and text-based interfaces such as CLI.
Seek regular input and propose new areas of work with compelling reasoning, and execute on them.
Advocate for, and teach other designers and engineers how to use our design systems.
Seek and provide design feedback and direction with your coworkers.
Seek out opportunities for connecting with people and teams working on related projects.
Build meaningful relationships across the product, engineering, and other cross-functional partners you're working with.
Develop and maintain a comprehensive React component library using TypeScript and CSS-in-JS methodologies.
Manage and evolve Figma component libraries and design tokens to ensure consistency and scalability.
Collaborate with cross-functional teams to integrate design systems seamlessly into product development workflows.
Implement and advocate for accessibility standards (WCAG) in both design and code.
Conduct code reviews and provide mentorship to team members on best practices in design system implementation.

FigmaFrontend DevelopmentGitCSSJavascriptReact.jsTypeScriptReactCI/CD

Posted 3 days ago

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🔥 Vice President, Product Support

Posted 5 days ago

🧭 Full-Time

🔍 SaaS Support

🔧 Requirements

5+ years leading global teams.
Experience managing multi-product support at scale and consistently delivering high CSAT/NPS.
Deep familiarity with Atlassian, Salesforce, and Microsoft ecosystems preferred.
Expertise in support platforms like Zendesk, Jira Service Management, or Service Cloud.
Proven success using AI/automation to improve support workflows and efficiency.
Strong financial acumen with experience managing global support budgets.
Inspirational leadership style with a passion for building inclusive, high-performing teams.

💡 Responsibilities

Manage and evolve a distributed support organization spanning multiple time zones.
Deliver consistent, proactive world-class support experiences to 30,000+ customers across a diverse product portfolio.
Shape and evolve support strategies in step with company goals and customer expectations.
Apply AI/ML to automate workflows, improve time to resolution, and optimize ticket routing (L1/L2/L3).
Own key KPI’s, SLA’s, and support metrics.
Partner with Customer Success, Product, and Engineering to deliver white-glove support for strategic accounts.
Foster a human-first culture centered on empathy, growth, accountability, and belonging.
Lead Incident and Crisis Response

Posted 5 days ago

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🔥 Senior Solutions Architect

Posted 5 days ago

📍 Germany

🔍 Software Development

🔧 Requirements

A minimum of 4 years of hands-on experience in designing, implementing, and managing complex Atlassian solutions for software development, DevOps, and systems administration teams.
Excellent written and verbal communication skills.
Strong knowledge of Agile methodologies, IT Service Management (ITSM), DevOps practices, and software development life cycles.
Experience in software development using programming languages such as Java, Python, or SIL.
Experience in Linux Systems administration.
Familiarity with related technologies, such as Git, Docker, Kubernetes, Jenkins, GitLab, and other Atlassian products.
Proven problem-solving ability.
Excellent time management skills, ability to prioritize effectively.
Strong analytical skills and attention to detail.
Experience working in a team environment and collaborating with cross-functional teams.
A customer-focused attitude and the ability to communicate complex technical concepts in a clear and concise manner.
Willingness to travel as needed.

💡 Responsibilities

Understanding customer requirements and technical specifications for potential projects or implementations.
Designing and configuring solutions using Appfire products and technologies.
Design, architect, and implement complex Atlassian based solutions (Jira, Confluence, Bitbucket, etc.) for software development, DevOps, and systems administration teams.
Identify potential issues and propose solutions that meet business needs while optimizing performance, security, scalability, and availability.
Develop technical documentation, training materials, and support resources for clients and internal teams.
.Provide ongoing consultation and support to clients, ensuring that they are receiving the full benefits of their Atlassian solutions and cloud infrastructure.
Collaborating with Product teams to identify features required by customers.
Troubleshooting and resolving technical issues that arise.
Staying up-to-date with the latest product features, releases, and industry trends to effectively communicate their value proposition to potential customers.

DockerPythonSoftware DevelopmentSQLAgileCloud ComputingGitJavaJenkinsKubernetesJiraREST APICommunication SkillsAnalytical SkillsCI/CDProblem SolvingCustomer serviceMentoringLinuxDevOpsDocumentationExcellent communication skillsTeamworkTrainingConfluence

Posted 5 days ago

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🔥 At-Scale Customer Success Manager

Posted 5 days ago

🧭 Full-Time

🔍 SaaS

🔧 Requirements

Proven experience managing scaled customer portfolios in SaaS, from small to midsize portfolio or other customer process-oriented roles.
2-4+ years in Customer Success, Program Management, Process Improvement, or related roles in SaaS
Strong ability to build and improve systems and processes that enhance efficiency and customer experience.
Familiarity with developer tools, engineering workflows, or productivity platforms is a strong plus.
Experience supporting technical products or working closely with product/engineering teams
Competent in driving revenue and delivering towards retention and upsell goals.
Exceptional organizational skills — you’re known for staying on top of details and bringing clarity to chaos.
Adept at identifying inefficiencies and implementing solutions that scale.
Creative thinking with a strong sense of ownership and independence.
Familiarity with Salesforce and marketing automation tools (e.g., HubSpot, Marketo) a plus
Comfortable with remote collaboration and operating in fast-paced, dynamic environments

💡 Responsibilities

Manage a portfolio of ~130 Flow customers while you build out a scaled customer success model in a hybrid approach catering to customer needs and segmentation.
Design, optimize, and continuously improve customer engagement workflows and processes to drive adoption, value, and retention.
Host webinars and sessions and group QBRs tailored to customer segments
Monitor customer health, identify risks or growth signals, and create proactive strategies to address them using automation and data insights.
Organize and deliver one to few engagement moments — onboarding sessions, product updates, and office hours — with clear outcomes.
Build scalable documentation and playbooks that enhance consistency and operational efficiency.
Collaborate across CS, Product, and Marketing teams to close feedback loops and advocate for customer needs.
Track key metrics, analyze trends, and use findings to inform both daily priorities and long-term improvements.

Posted 5 days ago

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🔥 Senior Product Support Engineer

Posted 7 days ago

🧭 Full-Time

🔍 Software Development

🔧 Requirements

Strong analytical and problem-solving skills to quickly identify an effective solution for customer issues.
Scripting, database, and systems skills.
Excellent customer-facing and communication skills.
Minimum 3+ years of total experience working as a system or Application Support Engineer/Senior Support Engineer, managing and supporting enterprise-class software products.
5+ years of experience working as an application or a system administrator in a collaborative role, working with a global team that helps facilitate remote delivery of support services.
Knowing Groovy, JavaScript, or Python will be considered an additional valuable skill.
B.E/B.Tech or MCA, or a comparable discipline.
Knowledge of Atlassian products (https://www.atlassian.com) is highly desirable. Great opportunity to gain Atlassian experience.

💡 Responsibilities

Diagnose, configure, troubleshoot and solve technical problems associated with Appfire Apps in the Atlassian landscape involving a wide range of enterprise software products.
Gain experience in cutting-edge technologies such as SaaS, Virtual Environments, Amazon AWS, Microsoft Azure, Docker containers, etc.
Apply your System Administration / DevOps continuous integration and development (CI/CD) skills to integrate a variety of cutting-edge Appfire apps and Atlassian tools.
Apply your leadership skills and provide technical guidance and issue-resolution support to peer and junior resources.
Apply your analytical and problem-solving skills in researching, diagnosing, troubleshooting, and identifying solutions to complex software product L1-L2-L3 support issues.
Have complete freedom in taking ownership of customer issues reported and driving them through to resolution from start to finish.
Be able to work with Technical architects, leads, and principals.
Work with customers or internal teams on escalated, unresolved issues and gain immense knowledge through collaboration.

Posted 7 days ago

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🔥 Global Manager of Talent Acquisition

Posted 15 days ago

📍 North America, Europe, Asia

🧭 Full-Time

🔍 Software Development

🔧 Requirements

8-12 years of progressive recruiting experience, with significant time supporting global or multinational organizations.
4+ years of experience managing and developing geographically distributed recruitment teams.
Strong experience with Applicant Tracking Systems — Greenhouse preferred.
Proven change management experience in leading recruiting organizations through transformation and scaling.
A demonstrated commitment to building high-performing, inclusive teams by leveraging innovation, operational rigor, and a growth mindset.
Analytical thinking with the ability to translate recruiting data into actionable insights.
Comfort recruiting across multiple talent markets, from early career to senior executive roles.
A passion for continuous improvement, relationship-building, and elevating the global hiring experience.

💡 Responsibilities

Lead the full life cycle recruitment process globally, ensuring alignment to regional and functional hiring needs.
Develop, mentor, and manage a distributed team of recruiters across multiple geographies.
Partner closely with the global People team and business leaders to craft effective, localized recruitment strategies.
Serve as a strategic advisor to hiring managers, guiding workforce planning, sourcing strategies, and hiring decisions.
Manage a network of recruiting vendors internationally, ensuring accountability for key performance metrics.
Design and implement scalable recruiting strategies, processes, and guidelines to attract and retain top global talent.
Identify and champion best-in-class assessment, interviewing, selection, and closing practices across diverse markets.
Modernize and streamline the recruiting process, infrastructure, tools, and overall candidate experience on a global scale.
Lead the evolution of our candidate experience from initial sourcing to offer acceptance, with an eye toward consistency and excellence across all regions.
Supervise and optimize global recruitment process initiatives and technology solutions.
Deliver talent insights and market research to inform recruiting strategies and influence business decisions.
Personally manage select executive or high-priority requisitions as needed.

People ManagementHR ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsAgile methodologiesMentoringCoachingRelationship buildingRecruitmentTeam managementStakeholder managementStrategic thinkingChange ManagementSaaS

Posted 15 days ago

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🔥 Principal Partner Channel Manager - Australia

Posted 20 days ago

📍 Australia

🧭 Full-Time

🔍 Software

🔧 Requirements

Deep knowledge of Atlassian’s core product offering, the Atlassian Marketplace, and the Atlassian Partner Ecosystem
5+ years direct experience operating in a partner/channel/alliance business model, with a deep understanding of both the challenges and opportunities of an indirect selling motion.
Korean language skills
The ability to recognize potential in untapped opportunities, and develop that talent through relationship building, enablement and training.
Highly motivated person with a background in the software industry and may have also worked in consultancy/services organizations
Understand the complexities of working with small and large partners, each with its own culture, challenges, and opportunities.

💡 Responsibilities

Accelerate and grow our partner base, with a focus on top level Atlassian Partners across all of our program tiers
Take a leading role in developing plans to identify and recruit new Partners to the Appfire Partner Program
Work directly with our Programs team on plans for improving/refining current Partner Program initiatives and processes
Take an active role in delivering on strategic goals established by Appfire’s leadership team
Work with Channel Management leadership to help mentor and develop other channel managers on the team
Grow the presence and share of Appfire technologies within our solution partners, corporate resellers, and larger system integrators
Demonstrate the business opportunity of selling “Appfire” and our solutions offerings
Attend field marketing events and trade shows
Present/speak to partners and groups at internal and external events
Be an internal advocate for your partners, and an external advocate for Appfire

JiraCommunication SkillsRelationship buildingSales experienceCRMConfluence

Posted 20 days ago

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🔥 Sr. Product Marketing Manager, SEI (remote)

Posted about 1 month ago

📍 United States

🔍 Software Development

🔧 Requirements

7+ years of product marketing experience, with at least 3 years focusing on enterprise software or software engineering-related products.
Strong understanding of software development and engineering practices, tools, and methodologies, specifically a deep understanding of source code repositories, Git workflows, and the software development lifecycle—including sprint planning, pull requests, and CI/CD—to ensure our messaging resonates with engineering leaders and aligns with real-world development practices.
Demonstrated success in launching and scaling technical products in fast-paced, competitive markets.
Exceptional analytical abilities, with proven experience in market assessment, competitive analysis, and crafting compelling product narratives.
Adept at using data to drive decisions, measure outcomes, and refine strategies.
Excellent written and verbal communication skills, with the ability to distill complex technical concepts into clear business benefits.
Proven track record of effectively collaborating with cross-functional teams, influencing without direct authority, and driving alignment.
Experience mentoring junior team members or cross-functional partners, demonstrating a strong commitment to professional growth and knowledge-sharing.
Entrepreneurial mindset and eagerness to experiment and iterate in response to evolving market demands.

💡 Responsibilities

Conduct ongoing market and competitive analyses to identify trends, opportunities, and threats in the SEI category.
Develop and refine market segmentation models, ensuring our messaging and positioning reflect the unique requirements of each segment.
Translate technical product features into compelling value propositions that resonate with engineering leaders, technical stakeholders, and C-level executives.
Partner with product management to inform the product roadmap and ensure alignment with market demands and emerging customer needs.
Define and execute integrated launch plans for new offerings or feature enhancements, including sales and marketing collateral, launch events, and internal training.
Collaborate with demand generation teams to design targeted campaigns that drive pipeline growth and accelerate the adoption of SEI products.
Create and maintain up-to-date product marketing materials such as battle cards, solution briefs, interactive demos, and sales decks.
Organize regular training sessions for internal teams, providing the necessary tools and knowledge to position the product effectively.
Develop competitive intelligence resources that help GTM teams articulate key differentiators and counter common objections.
Collaborate with key stakeholders and customers to gather success stories, testimonials, and use cases that illustrate product value and outcomes.
Work closely with the Product Marketing Content team to create high-impact assets (e.g., blogs, webinars, white papers) that position our SEI product as industry-leading.
Engage with customers and industry influencers to capture real-world feedback, refine messaging, and identify potential reference accounts.
Build relationships and align objectives with cross-functional teams (product management, engineering, demand generation, channel, and sales).
Provide thought leadership on industry trends, product positioning, and go-to-market best practices.
Serve as an internal spokesperson for the SEI product category, ensuring teams remain informed and cohesive.
Collaborate with fellow PMMs to uncover and define high-impact, cross-portfolio use cases that position Appfire as essential to enterprise transformation initiatives—expanding our presence across industries, workflows, and Atlassian & Github solutions.
Support Channel and Channel Marketing teams in identifying and evaluating potential service partners that could enhance the SEI product ecosystem.
Contribute to joint marketing activities with strategic partners, helping to craft co-branded messaging and programs.
Participate in external speaking opportunities (e.g., conferences, webinars) to elevate the company’s thought leadership in software engineering intelligence.

Software DevelopmentGitProduct ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationCI/CDAgile methodologiesMentoringCoachingMarket ResearchStakeholder management

Posted about 1 month ago

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🔥 GRC Security Analyst

Posted 2 months ago

📍 Poland

🧭 Full-Time

💸 12000.0 - 16000.0 PLN per month

🔍 Information Security

🔧 Requirements

2+ years of experience working in information security risk and/or compliance roles.
Knowledge of common Information Security frameworks such as CIS, ISO 27001 & SOC 2.
Prior experience with cloud-based security tools, technologies, and controls a plus (e.g, Amazon AWS, Azure, Heroku, GCP)

💡 Responsibilities

Work on the coordination and facilitation of Appfire’s security governance goals and initiatives
Support our sales channels regarding prospect and customer security questions, assessments, and audits, including speaking to technical controls and their alternatives and appropriate risk mitigation.
Conduct assessments related to vendor risk management and follow up on associated findings.
Provide support for regulatory and compliance initiatives (e.g. ISO 27001, SOC2, GDPR, etc.).
Identify, document, and track information security policy-related non-conformities and assist in developing and monitoring corrective action plans.
Assist in identifying & tracking information security risks, assessing impact, and tracking the execution of mitigation plans.
Assist in tracking information security risk acceptances and exceptions and monitoring the execution of remediation plans.
Track and ensure adequate and timely resolution to all audit and risk assessment findings/issues relating to information security.
Assist in the monitoring of business continuity (BC) and disaster recovery (DR) testing.
Perform periodic compliance checks across the Appfire organization.
Provide support for the coordination and execution of integration plans for Appfire acquisitions.
Support the annual review and update of information security-related policies and processes.
Participate in and support annual security awareness campaigns.
Handle sensitive and/or confidential material and information with suitable discretion.

AWSSQLCloud ComputingCybersecurityLinuxComplianceRisk Management

Posted 2 months ago

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🔥 Lead Product Manager

Posted 3 months ago

📍 Poland, Bulgaria

🧭 Full-Time

💸 27000.0 - 35000.0 PLN per month

🔍 Software Development

🔧 Requirements

Bachelor's degree in Computer Science, Information Technology, Software Engineering or relevant subject area
Minimum seven (7) + years of product management experience (required)
Minimum two (2) + years using Atlassian tools (Jira, Confluence) to deliver products / services
Minimum two (2) + years managing SaaS / Subscription-based software products
Three (3)+ years experience using product analytics tools
A strong foundational knowledge of Cloud Computing concepts and technologies like Serverless, Containers, Storage/Databases, Site Reliability (SRE), Centralized Monitoring and Incident Management
Experience developing product on the AWS Cloud Platform is highly desired
Understanding of development concepts and logic

💡 Responsibilities

Overall product management responsibility for Appfire’s enterprise strategy
Providing technical product vision and leadership for the enterprise strategy, informed through regular market & competitive analysis and customer interviews
Leading the creation and execution of the product roadmap with the supporting team including the definition of product requirements, business case development, project milestones, and go-to-market activities
With the leadership team, developing and delivering a clear strategy that establishes a winning position in the marketplace
Partnering with key stakeholders including engineering, marketing, and support to ensure the successful delivery of your products
Establishing and tracking goals against KPIs for your products, including adoption and cost metrics
Reporting against progress and developing remediation plans where necessary

AWSLeadershipSQLCloud ComputingData AnalysisPeople ManagementProduct ManagementCross-functional Team LeadershipProduct DevelopmentStrategyProduct AnalyticsREST APIStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationAgile methodologiesMentoringComplianceCoachingMarket ResearchStakeholder managementSoftware EngineeringSaaS

Posted 3 months ago

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