Appfire Technologies, LLC.

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🏢 Twilio
👥 5001-10000💰 $378,215,525 Post-IPO Equity over 3 years ago🫂 Last layoff over 1 year agoMessagingSMSMobile AppsEnterprise SoftwareSoftware
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Jobs at this company:

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🔥 Lead Software Engineer
Posted about 2 hours ago

🧭 Full-Time

💸 22000.0 - 31000.0 PLN per month

🔍 Software Development

  • Hands-on experience with back-end technologies, specifically REST API with Node.js and Typescript.
  • Truly engineering approach to solving problems. Good theoretical foundations of computer science (e.g. data structures, algorithms and computational complexity, FP, OOP) are super practical in the ever-changing landscape of technologies;
  • Commitment to continuous learning and embracing new technologies.
  • Excellent understanding of modern Cloud architectures;
  • Deep architectural understanding of web applications, including performance, quality and security aspects.
  • Desire and ability to mentor other team members.
  • Command of English at level B2 or higher.
  • Join a self-organizing, cross-functional product team and cooperate closely with other Software Engineers, Product Manager, Team Leader, and with other specialists like Product Marketeers or Support Engineers.
  • Lead, design, build, and maintain efficient and scalable applications written in TypeScript / React, Node.js and React.
  • Follow and establish the best engineering practices: automated testing, code review, pair programming, YBIYRI (you built it you run it).
  • Automate cloud services and configuration management to ensure scalability, operational efficiency and cost optimization.
  • Share your thoughts openly and honestly on what would be the best for the customers and the business: you will be part of discussions about the future of our products and Appfire.
  • Be the change you seek - champion improvements within the team and products, adopting a proactive stance on innovation and process enhancement.
  • Benefit from the seamless access to Support team, quick feedback and direct communication with our customers.
Posted about 2 hours ago
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🧭 Full-Time

🔍 Software Development

  • Experience working within the Atlassian ecosystem (or similar), especially with and through a partner/channel ecosystem, is a major plus.
  • Proven experience building and scaling a Customer Success organization from the ground up in a high-growth SaaS environment.
  • Demonstrated ability to develop and execute a Customer Success playbook that drives business outcomes, including retention, expansion, and customer satisfaction while working with channel partners.
  • Data-driven mindset, with a strong ability to leverage analytics to inform decisions and optimize processes.
  • Extensive experience partnering cross-functionally to align with Channel, Product, and Marketing teams on company initiatives and to drive a cohesive customer strategy.
  • Experience managing and mentoring a Customer Success team, including a global enterprise-level customer base.
  • Familiarity with technical migrations (Cloud and version migrations)
  • Manage, mentor, and grow a team of CSMs who support our most strategic customers and work with our Channel teams.
  • Ensure CSMs are executing success strategies, co-creating plans with customers and channel partners, and driving measurable results in app adoption, retention, and expansion.
  • Support escalations, remove blockers, and maintain strong executive relationships to ensure customer satisfaction and success; ensuring our solutions meet their complex needs and deliver tangible value.
  • Implement and improve scalable CS processes, tooling, and playbooks for delivering a consistent and high-impact customer experience.
  • Work closely with Channel, Product, and Marketing teams to bring a unified approach to customer success and expansion.
  • Monitor team KPIs and customer health metrics (NRR, adoption, risk signals) to inform team actions and strategies.
  • Foster a culture of continuous improvement, ensuring that the Customer Success team stays ahead of industry best practices and evolving customer expectations.
  • Help forecast team capacity, track performance, and contribute to team hiring and onboarding as we scale.
Posted 8 days ago
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🔍 Software Development

  • Extensive and up-to-date deep knowledge of the capabilities and best practices of the Atlassian core products Jira, Jira Service Management, and Confluence.
  • 3+ years’ experience serving in a Product Owner or Product Management role.
  • Strong relationship management skills, including negotiation, conflict resolution, and working with others toward a shared goal.
  • Knowledge and understanding of Agile best practices.
  • Excellent communication and analysis skills, including the ability to interview customers to understand what they need and translate that into technical requirements.
  • The ability to work in a fast-paced startup-like environment.
  • Self-Starter attitude with strong, structured, and creative approaches to problem-solving.
  • Strong project management skills.
  • Serves as a key liaison between IT Operations and several organizational functional areas.
  • Performs the business relationship management function by coordinating with business leaders from multiple functional areas to manage the intake and prioritization of product requests.
  • Develop and maintain the product’s vision and strategic direction, considering Appfire’s rapid growth and customer feedback to produce a valuable, usable, and feasible product.
  • Prioritize customer needs, decisions, and tasks via a coherent and public product roadmap.
  • Develop written business and technical documents based on customer interviews.
  • Market the product to current and potential customers to ensure they get maximum value from it.
  • Manage the product development process, release process, and cross-functional dependencies needed to launch new features and functionality.
  • Defines agile project scope as well as the management of the product backlog, including sequencing the work based on business value and/or ROI.
  • Works with the IT Operations team to align the vision for the Atlassian products and incorporate the feedback from the IT support staff into the product’s backlog or roadmap.
  • Coordinate activities performed by both the team members and all relevant stakeholders.
  • Develop documented procedures and best practices.
  • Produce a steady delivery cadence of enhancements.
  • Define and track success metrics.
Posted 11 days ago
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📍 Poland

🧭 Full-Time

💸 24000.0 - 28000.0 PLN per month

🔍 Software Development

  • 5+ years of experience working in cyber security engineering and/or architecture at a software company.
  • Experience with at least one vulnerability scanning tool (e.g. Qualys, Rapid7, Wiz, etc.).
  • Experience as a pen tester for web-based applications and familiarity with the OWASP top ten vulnerability categories.
  • Working knowledge of at least one scripting language, Python preferred, and Linux concepts/command-line familiarity.
  • Understanding of key cryptography concepts such as symmetric/asymmetric keys, algorithms, and protocols (PKI, GPG, RSA, x509 certificates, and TLS/SSL).
  • Collaborate with Engineering, IT Operations, and DevOps to design, engineer, and support security within our cloud environments, products, and vendor solutions, while promoting DevSecOps.
  • Perform security assessments and penetration testing (manage and perform) on web applications, mobile clients, etc.
  • Enforce continuous security compliance for our Cloud apps and cloud infrastructure.
  • Review and approve controls needed to protect data and technology assets in compliance with policies, regulations, and legal requirements.
  • Support incident response and security operations.
  • Ensure compliance with and support our vulnerability management program, including SCA, SAST, DAST, penetration testing, and bug bounty programs.
  • Provide expertise in the integration efforts of Appfire acquisitions and alignment to information security standards and policies.
  • Implement and maintain information security systems and services to support the Information Security team.

AWSPythonSQLCloud ComputingCybersecurityREST APICI/CDLinuxDevOpsComplianceJSONRisk ManagementScriptingSoftware Engineering

Posted 18 days ago
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📍 Poland

💸 14700.0 - 25000.0 PLN per month

🔍 Software Development

  • 5+ years of experience working in information security risk and/or compliance roles.
  • Knowledge of common Information Security frameworks such as CIS, ISO 27001 & SOC 2
  • Prior experience with cloud-based security tools, technologies, and controls a plus (e.g, Amazon AWS, Azure, Heroku, GCP)
  • Work on the coordination and facilitation of Appfire’s security governance goals and initiatives
  • Support our sales channels regarding prospect and customer security questions, assessments, and audits, including speaking to technical controls and their alternatives and appropriate risk mitigation.
  • Conduct assessments related to vendor risk management and follow up on associated findings.
  • Provide support and act as key stakeholder and lead of regulatory and compliance initiatives (e.g. ISO 27001, SOC2, GDPR, etc.).
  • Identify, document, and track information security policy related non-conformities and assist in developing and monitoring corrective action plans.
  • Assist in identifying & tracking information security risks, assessing impact, and tracking the execution of mitigation plans.
  • Assist in tracking information security risk acceptances and exceptions and monitoring the execution of remediation plans.
  • Track and ensure adequate and timely resolution to all audit and risk assessment findings/issues relating to information security.
  • Assist in the monitoring of business continuity (BC) and disaster recovery (DR) planning and testing.
  • Develop control key performance indicators (KPI) to ensure compliance-related controls are operating to an acceptable tolerance level.
  • Perform periodic compliance checks across the Appfire organization and develop and define associated metrics to allow clear visibility into Appfire governance, risk, and compliance status
  • Work on the coordination and execution of integration plans for Appfire acquisitions.
  • Moderate the annual review and update of information security related policies and processes.
  • Participate in and manage annual security awareness campaigns.
  • Evaluate and recommend GRC related technologies and solutions for future implementation.
  • Handle sensitive and/or confidential material and information with suitable discretion

AWSProject ManagementCloud ComputingCybersecurityJiraCommunication SkillsAnalytical SkillsMicrosoft OfficeRESTful APIsComplianceProblem-solving skillsRisk ManagementConfluence

Posted 18 days ago
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🔥 GRC Security Analyst
Posted 18 days ago

📍 Poland

🧭 Full-Time

💸 12000.0 - 16000.0 PLN per month

🔍 Information Security

  • 2+ years of experience working in information security risk and/or compliance roles.
  • Knowledge of common Information Security frameworks such as CIS, ISO 27001 & SOC 2.
  • Prior experience with cloud-based security tools, technologies, and controls a plus (e.g, Amazon AWS, Azure, Heroku, GCP)
  • Ability to work effectively within a fast-paced, changing environment that is going through high growth.
  • A self-starter with the demonstrated ability to take initiative, who can proactively identify issues/opportunities and recommend actions.
  • Creative problem solving required
  • Excellent interpersonal and communication skills
  • CISA, CISSP, or similar security/GRC-focused certifications are a plus.
  • Work on the coordination and facilitation of Appfire’s security governance goals and initiatives
  • Support our sales channels regarding prospect and customer security questions, assessments, and audits, including speaking to technical controls and their alternatives and appropriate risk mitigation.
  • Conduct assessments related to vendor risk management and follow up on associated findings.
  • Provide support for regulatory and compliance initiatives (e.g. ISO 27001, SOC2, GDPR, etc.).
  • Identify, document, and track information security policy-related non-conformities and assist in developing and monitoring corrective action plans.
  • Assist in identifying & tracking information security risks, assessing impact, and tracking the execution of mitigation plans.
  • Assist in tracking information security risk acceptances and exceptions and monitoring the execution of remediation plans.
  • Track and ensure adequate and timely resolution to all audit and risk assessment findings/issues relating to information security.
  • Assist in the monitoring of business continuity (BC) and disaster recovery (DR) testing.
  • Perform periodic compliance checks across the Appfire organization.
  • Provide support for the coordination and execution of integration plans for Appfire acquisitions.
  • Support the annual review and update of information security-related policies and processes.
  • Participate in and support annual security awareness campaigns.
  • Handle sensitive and/or confidential material and information with suitable discretion.

AWSSQLCloud ComputingCybersecurityLinuxComplianceRisk Management

Posted 18 days ago
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🔥 Lead Product Manager
Posted 25 days ago

📍 Poland, Bulgaria

🧭 Full-Time

💸 19700.0 - 27600.0 PLN per month

🔍 Software Development

  • Bachelor's degree in Computer Science, Information Technology, Software Engineering or relevant subject area (required)
  • Minimum three (3)+ years of software engineering experience (required)
  • Minimum seven (7) + years of product management experience (required)
  • Minimum two (2) + years using Atlassian tools (Jira, Confluence) to deliver products / services
  • Minimum two (2) + years managing SaaS / Subscription-based software products
  • Three (3)+ years experience using product analytics tools
  • A strong foundational knowledge of Cloud Computing concepts and technologies like Serverless, Containers, Storage/Databases, Site Reliability (SRE), Centralized Monitoring and Incident Management
  • Experience developing product on the AWS Cloud Platform is highly desired
  • Understanding of development concepts and logic
  • Strong interpersonal, analytical, and execution skills
  • Strong communicator and collaborator
  • Overall product management responsibility for Appfire’s enterprise strategy
  • Providing technical product vision and leadership for the enterprise strategy, informed through regular market & competitive analysis and customer interviews
  • Leading the creation and execution of the product roadmap with the supporting team including the definition of product requirements, business case development, project milestones, and go-to-market activities
  • With the leadership team, developing and delivering a clear strategy that establishes a winning position in the marketplace
  • Partnering with key stakeholders including engineering, marketing, and support to ensure the successful delivery of your products
  • Establishing and tracking goals against KPIs for your products, including adoption and cost metrics
  • Reporting against progress and developing remediation plans where necessary

AWSLeadershipSQLCloud ComputingData AnalysisPeople ManagementProduct ManagementCross-functional Team LeadershipProduct DevelopmentStrategyProduct AnalyticsREST APIStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationAgile methodologiesMentoringComplianceCoachingMarket ResearchStakeholder managementSoftware EngineeringSaaS

Posted 25 days ago
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📍 United States

🧭 Full-Time

🔍 Software Development

  • 5+ years of experience in channel/ partner marketing
  • A strong understanding of B2B tech partner ecosystems, channel dynamics, and co-marketing best practices.
  • Proven success in building, executing and scaling marketing programs, across multiple channels and/or audiences
  • Ability to build strong relationships with partners and internal teams, aligning strategies for mutual success.
  • Excellent communication and project management and analytical skills
  • Experience interacting with senior-level executives, both internally and externally, with the ability to influence and drive strategic initiatives.
  • Develop and execute to-partner, through-partner and co-marketing campaigns to empower partners in effectively marketing and selling our products and solutions.
  • Deeply understand partners' business priorities to identify mutually beneficial opportunities for joint campaigns, initiatives and thought leadership that increases awareness of our expanding footprint.
  • Provide strategic guidance and support to partners on joint marketing efforts, ensuring compelling messaging, brand consistency, and effective execution.
  • Collaborate with channel management, marketing, and marketplace teams to identify market opportunities and initiatives that expand our market reach and drive impact.
  • Design and scale co-marketing programs including joint events, webinars, digital marketing, and thought leadership that generate revenue and foster partner engagement.
  • Oversee and optimize a co-marketing budget, ensuring resources are strategically allocated to high-impact programs.
  • Define, track and analyze key performance indicators (KPIs) to measure the effectiveness of channel marketing programs including lead generation, solution adoption, and revenue impact.
  • Act as the bridge between the channel and marketing teams, ensuring alignment on strategy, messaging, content creation, and overall channel marketing initiatives.

LeadershipProject ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsMentoringCoachingDigital MarketingCRMBudget management

Posted about 1 month ago
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📍 United States

🧭 Full-Time

🔍 SaaS

  • 5+ years of experience in business analysis within a SaaS or software environment.
  • Demonstrated experience in developing and implementing pricing strategies.
  • Familiarity with managing and optimizing marketplace listings to maximize visibility and performance.
  • Strong analytical and problem-solving skills.
  • Ability to lead workshops and cross-functional meetings.
  • Proficiency in tools like Jira, Confluence, and other Atlassian products.
  • Experience mentoring junior analysts and fostering collaboration across teams.
  • Gather, document, and analyze business requirements for internal and partner-related projects.
  • Work closely with stakeholders to align solutions with business goals.
  • Develop detailed specifications and process flows to guide technical teams.
  • Monitor and report on the effectiveness of implemented solutions.
  • Evaluate and refine pricing strategies to ensure competitiveness and alignment with business objectives.
  • Manage and optimize marketplace listings to enhance visibility and performance.
  • Direct impact on operational efficiency, partner satisfaction, and revenue growth.
  • Recommend process improvements, tools, and pricing adjustments.
  • Collaborate with product managers, technical teams, and external partners to gather insights and align on deliverables.
  • Engage with leadership to present findings, propose solutions, and align on business objectives.
  • Partner with marketing and sales teams to optimize marketplace strategies and pricing models.
  • Introduce process efficiencies and ensure solutions are adaptable to evolving business needs.
  • Develop innovative pricing strategies and marketplace listing optimizations to drive revenue and enhance market positioning.

SQLBusiness AnalysisData AnalysisProduct ManagementJiraRESTful APIsMarket ResearchStakeholder managementProcess improvementFinancial analysisData modelingConfluenceSaaS

Posted about 1 month ago
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🔥 Backend Java Developer (remote)
Posted about 1 month ago

📍 Poland

🧭 Full-Time

💸 15200.0 - 19000.0 PLN per month

🔍 Software Development

  • Practical knowledge of design principles, design patterns and architectures - what problems they solve (& what introduce), how to implement them - see our take on DIP, DI and IoC (Javeloper), plus some of our OOP best practices (GeeCon)
  • The inherent need for tidiness in the code - on module, package, class and method levels (both in production and test code) - see our approach to modularity (JDD)
  • Experience in designing legible, sustainable and expandable solutions
  • Established knowledge of Java, Spring, Hibernate / JPA, SQL DBs and REST
  • Proficiency in your favourite IDE, in Git, Maven, Docker, Spock, JUnit, Mockito
  • High problem-solving skills and hands-on approach (being eager to brainstorm, experiment and learn from mistakes)
  • Willingness and determination for self-development and further education
  • Good English skills (B2 or higher)
  • Designing and implementing new functionalities for our products and maintaining existing ones
  • Ensuring high code quality - through tests (unit, integration, e2e), code reviews and team brainstorming
  • Working on features with product owners, UX / UI designers and frontend developers
  • Sharing knowledge with other developers and helping them grow
  • Technically supporting our customers (5-10% of your time)

AWSBackend DevelopmentDockerSoftware DevelopmentSQLAgileDesign PatternsFrontend DevelopmentGCPGitHibernateJavaJUNITSCRUMSpringAngularMavenCI/CD

Posted about 1 month ago
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