Lead customer onboarding by conducting use case workshops, creating roadmaps, and managing implementation data coordination.
Guide platform adoption through enablement sessions, executive briefings, and Quarterly Business Reviews.
Build and maintain trusted relationships with business executives, analytics teams, and end-users.
Manage customer renewals and identify opportunities for account expansion and upsell.
Address retention risks through tailored solutions aligned with customer business goals.
Advocate for customer needs by sharing feedback and feature requests with product and engineering teams.
Monitor usage analytics and success metrics to demonstrate ongoing business value.
Document customer activities and success stories to share insights across the organization.
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About Tellius
Tellius pioneered an AI-powered analytics platform that helps enterprises get faster insights from complex data. You will work on a platform that uses natural language processing and machine learning to understand 'why' metrics change. Our solution offers a ChatGPT-like interface for ad hoc analysis, making data accessible for technical and non-technical users alike. Major companies like PepsiCo trust Tellius to transform their data into actionable decisions. We are shaping the future of data-driven decision-making for various industries, including financial services and e-commerce.
How We Work
Tellius thrives on a fully remote model, providing flexibility and autonomy. We foster a culture of curiosity and ownership, empowering you to drive impactful solutions. Our team values bold execution and speed, allowing you to move fast and ship polished work. We believe in cross-functional collaboration, with decisions often happening in open channels, ensuring everyone's voice is heard. This setup allows you to build a world-class company from anywhere in the United States.
Engineering at Tellius
You will build on a distributed architecture powered by Apache Spark, designed for big data environments. Our platform integrates advanced AI/ML capabilities, including automated insights and machine learning for predictive modeling. Engineers solve challenging problems related to scaling data processing, enhancing natural language interactions, and automating complex analytics workflows. You will craft solutions that blend cutting-edge AI with user-friendly interfaces, making sophisticated data analysis intuitive. We use technologies like R, Python, and SQL to transform data into meaningful business intelligence.
Why Join Us
Shape the future of AI-powered analytics with a pioneering platform.
Work in a 100% remote environment that promotes autonomy and flexibility.
Contribute to a product used by major enterprises like PepsiCo.
Experience rapid career and compensation growth in a fast-evolving startup.
Collaborate with a team that values innovation and bold execution.