FranklinCovey

👥 1001-5000 Education Training Professional Services📈 Public Company

FranklinCovey is a company focused on providing training and consulting services aimed at improving individual and organizational effectiveness. They specialize in innovative solutions to enhance productivity, leadership, and personal development.

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Jobs at this company:

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🔥 Mid-Market Account Manager

Posted 6 days ago

📍 United States

🧭 Full-Time

💸 120000.0 - 180000.0 USD per year

🔧 Requirements

Bachelor’s or advanced degree in Business Administration, Marketing, or a related field.
3+ years of experience in account management, sales, or business development.
3+ years of experience in a Mid-Market environment.
Proven track record of successfully managing and growing client accounts, with demonstrated ability to meet or exceed revenue targets.
Strong understanding of Mid-Market client needs and market trends within relevant industries.
Excellent communication, negotiation, and interpersonal skills.
Ability to work independently and collaboratively in a fast-paced environment.
Proficiency in CRM software and Microsoft Office Suite.
Strong analytical and problem-solving skills, with a results-oriented mindset.

💡 Responsibilities

Build and maintain strong, long-lasting relationships with key stakeholders within assigned Mid-Market accounts to foster trust and loyalty.
Identify and pursue opportunities for expanding the book of business within existing accounts, focusing on upselling and cross-selling initiatives.
Collaborate with clients to understand their business objectives and challenges, and develop tailored strategies that align our solutions with their needs.
Regularly assess account performance, tracking key metrics and customer feedback to ensure satisfaction and drive retention.
Work closely with internal teams, including sales, marketing, and product development, to ensure alignment on client needs and deliverables.
Prepare and present detailed reports on account performance, pipeline growth, and industry trends to both internal stakeholders and clients.
Address client concerns promptly and effectively, ensuring timely solutions and a high level of client satisfaction.

Business DevelopmentCommunication SkillsAnalytical SkillsNegotiationMicrosoft Office SuiteProblem-solving skillsAccount ManagementReportingClient relationship managementCross-functional collaborationSales experienceCRM

Posted 6 days ago

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🔥 Education Managing Director, Client Success

Posted 6 days ago

📍 United States

🧭 Full-Time

💸 150000.0 - 190000.0 USD per year

🔍 Education

🔧 Requirements

Bachelor’s degree
10+ years of experience in leadership or management roles, focusing on retention or client success or account management
Successful experience in at least one large-scale transformational team initiative in an education or corporate business environment.
Track record of leading high performing teams to achieve goals during times of transformational change
Experience in K-12 education or professional services environments is highly desirable.
Proven problem-solving and strategic thinking skills
Strong interpersonal and communication skills with an emphasis on mentoring and performance management
Proficiency with Salesforce.com or similar CRM platforms
Ability to thrive in a fast-paced, growth-oriented environment
Master’s degree

💡 Responsibilities

Develop and execute programs that enhance team capability in building long-term client relationships ensuring clients achieve measurable outcomes with FranklinCovey's solutions
Drive the evolution of the team beyond providing exceptional service such that they have capability to take full ownership of client management and retention.
Cultivate a team-centric environment focused on delivering client outcomes.
Collaborate cross-functionally with Coaches and Client Partners to align strategies with company objectives, fostering a stewardship mindset in the team.
Enhance client satisfaction and foster long-term relationships through innovative strategies.
Embody and demonstrate FranklinCovey’s core values, focusing on lasting client impact and personal growth.
Establish clear expectations, provide coaching, and celebrate team/individual achievements tied to client outcomes and retention goals.
Provide ongoing feedback and mentorship to improve team’s client engagement and effectiveness.
Responsible for hiring, onboarding, ensuring alignment of team objectives with organizational goals.
Applies the 4 Disciplines of Execution (4DX) to maintain focus on Wildly Important Goals (WIGs) and lead measures.
Exceed revenue targets through add-on services, and foster a team-centric environment dedicated to client success
Drive client retention by aligning team efforts with client success metrics and measurable outcomes.
Partner with Education Success team members to ensure client satisfaction, loyalty, and measurable impact through FranklinCovey’s solutions.
Implement strategies that prioritize client outcomes and long-term relationship growth
Promote a proactive approach to client success by anticipating needs and delivering tailored solutions.
Demonstrate remarkable ability to build trust and rapport with clients.
Ensures events and client engagements are optimized for maximum impact, including pre-planning and follow-up.
Strengthens client loyalty through consistent communication and delivering results-driven solutions.
Develop and continuously refine forecast models based upon comprehensive client success metrics and engagement pipelines.
Deliver strategic insights and updates on client progress, identifying retention risks, and uncovering growth opportunities.
Communicate impactful insights by preparing and presenting detailed reports that highlight client impact, retention trends, and strategic recommendations for improvement.

LeadershipProject ManagementBusiness IntelligencePeople ManagementSalesforceCross-functional Team LeadershipMentoringCoachingClient relationship managementBudgetingStrategic thinkingCRMCustomer Success

Posted 6 days ago

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🔥 Director of Content

Posted 14 days ago

📍 United States

🧭 Full-Time

💸 200000.0 - 225000.0 USD per year

🔍 Education

🔧 Requirements

5+ years of experience in content development, instructional design, or a related field.
Experience in design with a demonstrated focus on execution, results, and operational excellence.
Proven ability to translate complex concepts into practical, actionable learning experiences.
Deep understanding of the challenges and opportunities facing leaders in driving collective action and achieving strategic objectives.
Demonstrated expertise in core business acumen principles.
Strong project management skills and the ability to manage multiple projects simultaneously.
Excellent communication, collaboration, and interpersonal skills.
Provocative inquiry and curiosity.
Resilience and Agility.

💡 Responsibilities

Develop and champion the content strategy and vision.
Lead the design and development of engaging and effective learning experiences.
Effectively collaborate with cross-functional teams.
Build strong relationships with key stakeholders.
Stay abreast of current research, best practices, and market trends.

LeadershipProject ManagementCross-functional Team LeadershipContent creationContent managementCommunication SkillsCollaborationTrainingMarket ResearchStakeholder managementStrategic thinkingProcess improvementFinancial analysis

Posted 14 days ago

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🔥 Sales Team Lead - Australia

Posted 2 months ago

📍 Australia

🧭 Full-Time

💸 150000.0 - 160000.0 USD per year

🔍 Leadership Development

🔧 Requirements

Minimum of 5 years of demonstrated successful sales performance
Minimum of 2 years of successful sales leadership
Exceptional interpersonal and verbal communication skills
Proficiency with Salesforce
Motivated leader with strong work ethic
Leadership and people development competencies
Ability to work in a fast-paced growth environment

💡 Responsibilities

Co-create a workplace of choice for achievers with heart
Assist the GM in implementing company and team sales strategies
Complete deal reviews with CPs and present exceptions to standard pricing and levers to GM for approval
Ensure CPs achieve 5 year ramp ($200K, $500K, $800K, $1.1M, $1.3M)
Ensure CPs retain 80% of prior year’s accounts and 100% of revenue from prior year’s accounts
Weekly Plan and Review sessions with CPs to review key performance measures including:
Coach using our Helping Client Succeed sales tools and processes
Submit summary forecast including strategic measures (new logo, revenue renewal), and results forecast to GM
Partners with GM on personal and team targets, focusing on clearing the path and team development
Manage a personal book of business with excellence

SalesforceMentoringCoachingAccount ManagementClient relationship managementSales experience

Posted 2 months ago

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🔥 Ecommerce Marketing Manager

Posted 2 months ago

📍 United States

🧭 Full-Time

💸 75000.0 - 80000.0 USD per year

🔍 Leadership and Education

🔧 Requirements

Bachelor’s degree or above.
3+ years in e-commerce marketing.
Shopify-specific experience.
Proven track record in email and SMS marketing.
Ability to analyze data and translate insights into strategies.
Strong communication skills for effective collaboration.

💡 Responsibilities

Develop and execute comprehensive email, SMS, and digital marketing strategies.
Analyze campaign performance for data-driven adjustments.
Collaborate with design, product, and operations teams.
Stay updated with e-commerce and digital marketing trends.
Drive traffic through targeted marketing campaigns.
Continuously improve the online store and operations.

Data AnalysisShopifyDigital MarketingA/B testing

Posted 2 months ago

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🔥 Education Sales Executive

Posted 4 months ago

📍 Massachusetts, New Hampshire, Greater Portland, Maine

🧭 Full-Time

🔍 Education

🔧 Requirements

3+ years of experience in corporate and/or K-12 education sales.
3+ years of experience in education, in a teacher, Principal or Administrative role.
Demonstrable skillset in consultative sales including lead generation and prospecting.
Experience with subscription-based models and/or professional services environment.
Strong verbal, written communication and technical skills.

💡 Responsibilities

Key initiator of new and strategic business development targeting K-12 schools/districts.
Networking and social media outreach skills to connect with key education stakeholders.
Diagnose and assess client needs on a strategic level.
Close business within FranklinCovey's guidelines.

LeadershipBusiness DevelopmentData AnalysisPeople ManagementCross-functional Team LeadershipGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingNegotiationAttention to detailPresentation skillsWritten communicationNetworking

Posted 4 months ago

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