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Ten Group

AdvertisingConsultingInformation Technology💼 Private Company
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Ten Group is a global leader in lifestyle management and concierge services, aiming to be the most trusted service business in the world. With over 1000 employees across a strong global network, Ten combines expertise, technology, and buying power to provide members with exclusive access to travel, entertainment, dining, and luxury retail services. As a Certified B Corp, Ten is committed to making a positive impact on society and the environment while continuously innovating and improving member experiences.

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Jobs at this company:

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🔥 Virtual Travel Reservations Specialist
Posted 2 days ago

📍 Philippines

🧭 Full-Time

🔍 Travel and lifestyle concierge

  • Fluency in English (additional languages are a plus).
  • In-depth knowledge of global travel destinations, transportation options, and luxury travel services.
  • Experience handling a high volume of calls and managing travel bookings.
  • Exceptional communication and interpersonal skills, maintaining calm and professionalism.
  • Proactive in identifying and resolving booking challenges.
  • Competence in CRM tools and other travel-related software.
  • Ability to work independently and in a team.

  • Handle a high volume of calls and emails.
  • Engage with members to understand their needs.
  • Seamlessly manage the reservation process to exceed expectations.

Customer serviceAttention to detailProblem-solving skillsFluency in EnglishCRM

Posted 2 days ago
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🔥 Growth Account Manager - Norwegian speaking | Oslo
Posted 4 days ago

📍 Norway

🧭 Part-Time

🔍 Luxury lifestyle, travel, or hospitality sectors

  • Professional proficiency in Norwegian and English is essential.
  • Experience in account or relationship management is preferred in luxury lifestyle, travel, or hospitality.
  • Strong knowledge of CRM tools, with practical experience in managing accounts.
  • Exceptional negotiation and problem-solving skills to achieve win-win outcomes.
  • Familiarity with luxury market expectations and lifestyle management.
  • Bachelor’s degree in business, marketing, hospitality, or related field, or equivalent experience.

  • Act as the main point of contact for business partners, ensuring precision and care in handling their needs.
  • Provide proactive support, maintaining service delivery and trust.
  • Collaborate with teams to address partner concerns and ensure operational excellence.
  • Maintain accurate account records using CRM tools.
  • Build strong relationships with stakeholders, conducting check-ins and performance reviews.
  • Act as a strategic advisor, tailoring solutions to partner needs.
  • Identify upselling and cross-selling opportunities.
  • Monitor market trends and collaborate with sales teams for onboarding.
  • Analyze account performance and provide detailed reports.

Problem SolvingNegotiationAccount ManagementClient relationship managementRelationship managementStrategic thinkingCRM

Posted 4 days ago
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🔥 Virtual Lifestyle Manager - Travel
Posted 4 days ago

📍 Mumbai, Maharashtra, India. Chandigarh, Chandigarh, India. Jaipur, Rajasthan, India. Hyderabad, Telangana, India. Bengaluru, Karnataka, India

🧭 Full-Time

🔍 Travel and Lifestyle Management

  • Proven industry experience in dedicated cruise ship sales within a travel agency, tour operator, or concierge business.
  • Hands-on experience as a Cruise Specialist in a travel agency is preferred.
  • Demonstrated success in flight sales, particularly with complex itineraries and multi-sector routes, using Amadeus or similar GDS.
  • Deep enthusiasm for a wide variety of leisure and city destinations.
  • Strong track record of creating bespoke luxury holidays for high-net-worth clients.
  • Dedication to delivering exceptional customer satisfaction and problem-solving finesse.
  • Superb attention to detail, multitasking ability, and strong communication skills.
  • Fluency in English and Hindi at professional proficiency level (C1/C2).

  • Responsible for fulfilling leisure travel requests for global members.
  • Handle scheduled, no-frills, and chartered flight-only requests with a high volume of first and business-class bookings.
  • Provide top-tier service to ensure exceptional member satisfaction and encourage repeat usage of concierge services.
Posted 4 days ago
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🔥 Virtual Lifestyle Concierge - Swedish | Oslo
Posted about 2 months ago

📍 Norway

🧭 Full-Time

🔍 Luxury concierge service

  • Excellent language skills in professional English, Norwegian, and Swedish (C1-C2).
  • 2+ years experience in leisure, hospitality, retail, customer service, concierge, or call center.
  • Exceptional verbal and interpersonal skills.
  • Strong administration skills and ability to meet deadlines.
  • Passion for travel and luxury lifestyle including gastronomy, events, and culture.
  • Flexibility and ability to work under pressure.
  • Proficient with Microsoft Office programs.

  • Orchestrating exclusive experiences for high-net-worth clients.
  • Curating unparalleled travel itineraries.
  • Anticipating clients' needs to transform dreams into reality.
  • Providing exceptional service and support.

Communication SkillsProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingInterpersonal skills

Posted about 2 months ago
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