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Ten Group

Ten Group

TEN Group is a full-service agency in providing solutions.

Founded 2007
Advertising
Private Company
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AdvertisingConsultingInformation Technology

Fully Remote

This company is fully distributed with team members working remotely.

Open Positions5

Workable remote: True Workable locations: Mexico CityMexico CityMexico Location: Mexico City+2 more locationsFull-TimePosted
Lifestyle Manager (German Speaker)
  • Manage overnight lifestyle requests, including dining, retail and premium experiences.
  • Handle limited travel-related requests such as hotel bookings and car hire.
  • Create tailored recommendations and well-written solutions for members using TEN’s internal tools.
  • Communicate confidently and professionally with members, primarily in German.
  • Act proactively to enhance the member experience by suggesting relevant additional options.
  • Collaborate closely with international lifestyle teams to ensure continuity of service.
  • Contribute to building and shaping a brand-new corporate team environment.
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About Ten Group

Ten Group pioneers global luxury concierge services, connecting over 2 million high-net-worth members to exclusive travel, dining, and lifestyle experiences worldwide. You will join a Certified B Corp that powers premium brands with 24/7 personalized services, leveraging proprietary technology across 22 global offices. We aim to be the world's most trusted service business. From bespoke travel itineraries to securing coveted restaurant reservations, you will help us craft unforgettable moments for our members.

How We Work

Our global teams collaborate across time zones, united by a shared commitment to exceptional service. We operate as a Certified B Corp, reflecting our dedication to positive social and environmental impact. You will find a people-first culture focused on quality and innovation, working with colleagues from diverse backgrounds. We embrace a remote-friendly approach, offering hybrid or fully remote roles depending on your location and role requirements. We value strong communication and a flexible mindset.

Engineering at Ten Group

Our technology platform is central to delivering seamless, personalized luxury experiences. You will work with a modern stack that includes Python, Django, Angular, and AWS for our member-facing digital platform. Our proprietary CRM, Ten MAID, uses .NET and MVC, alongside Acoustic for personalized content and eCRM. We leverage Python, Tableau, and SQL for sophisticated reporting and predictive modeling. You will help us enhance features like Ten Digital Dining, integrating with over 60,000 restaurants, and Guardian, our AI tool for member communications.

Why Join Us

  • Shape the future of luxury lifestyle management with a global market leader.
  • Contribute to a Certified B Corp that balances profit with purpose.
  • Work in a truly international environment, collaborating with teams across 22 offices.
  • Utilize cutting-edge technology to deliver highly personalized member experiences.
  • Access unique career development opportunities including paid sabbaticals and remote working holidays.

Benefits & Perks

  • Competitive salary plus performance-based bonuses.
  • Comprehensive paid time off, including a volunteer day.
  • One-month paid sabbatical after every five years of service.
  • Access to the Ten Loyalty Rewards program.
  • Opportunities for remote working holidays.
  • Employee discounts on travel and entertainment.
  • Medical and life insurance (location dependent).
  • Grocery and food vouchers (location dependent).
  • ICAS Employee Health and Wellness services.
  • Relocation assistance for certain roles.

Tech Stack

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