Travel Consultant - French speaking

Posted 11 days agoViewed

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💎 Seniority level: Middle, several years

📍 Location: South Africa, SAST

🔍 Industry: Travel

🏢 Company: Ten GroupAdvertising Consulting Information Technology

🗣️ Languages: French, English

⏳ Experience: Several years

🪄 Skills: Communication SkillsProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailTime ManagementExcellent communication skillsMS OfficeTeamworkNegotiation skillsReportingActive listeningClient relationship managementSales experienceCustomer support

Requirements:

Excellent language skills in professional French and English
Several years of professional experience in the travel industry, a tour operator or in a travel agency
GDS knowledge (preferably Amadeus)

Responsibilities:

Advising our clients – premium cardholders – by phone and email in both French and English
Handling customer inquiries from quote preparation to billing for individual trips
Making reservations with airlines, hotels, and travel agencies
Creating tailored offers, travel documents, and detailed travel itineraries
Passionately advising and facilitating unique travel experiences
Actively selling special promotions and exclusive offers

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