Sago

Marketing Research - Adaptable solutions, confident decisions.

1001-5000 employees
Founded 1966
Consulting
Private Company

Open Positions4

Woodbridge TownshipNew JerseyUnited StatesFull-TimeMarket Research, SaaSPosted
  • Lead and develop the Customer Success and Operational/Insight Community Delivery teams.
  • Drive customer satisfaction, retention, adoption, and growth across the client portfolio.
  • Serve as a senior point of contact for key client relationships and escalations.
  • Ensure successful execution and delivery of client programs while maintaining high service quality standards.
  • Develop and implement scalable processes, procedures, and best practices that support growth and operational efficiency.
  • Partner with Sales to support revenue growth, client retention, and profitability objectives.
  • Collaborate with Panel and Operations teams to contribute to panel recruitment strategies that support feasibility, quality, and delivery goals.
  • Monitor and report on key customer success, operational, and financial performance metrics.
  • Manage budgeting, forecasting, resource planning, and profitability for the business line.
Financial ManagementMarket ResearchProcess improvement+3 more
Showing 1 of 4 positions

About Sago

Sago pioneers human answers to complex business questions. We provide global research and data solutions, helping over 2,500 clients worldwide understand their customers. From automated quantitative engines like Methodify to global qualitative and quantitative services, we empower confident decision-making. Our offerings include digital discussion platforms, virtual interviews, and in-person research facilities. We support global brands, agencies, and healthcare providers across diverse industries.

How We Work

You will join a global team of passionate and inspired thinkers. We are innovators, strategists, and problem-solvers. We foster a culture of diversity, equity, inclusion, and belonging. Our DIEB Advisory Council and Employee Resource Groups support these values. We value curiosity, boldness, and authenticity, always welcoming new ideas and opinions. You will find a positive work environment with supportive leadership and teams.

Why Join Us

  • Work with a global leader transforming market research and data solutions.
  • Contribute to a company with over 55 years of industry experience and continuous innovation.
  • Collaborate in a culture that champions diversity, inclusion, and authentic self-expression.
  • Help clients make confident decisions by connecting human insights to business problems.
  • Benefit from comprehensive health, financial, and time-off programs designed for your well-being.

Benefits & Perks

  • Health, dental, and vision insurance
  • 401(k) with employer match
  • Paid time off and holidays
  • Performance bonuses
  • Diversity-based Employee Resource Groups
  • Family medical leave and generous parental leave
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  • Life insurance, accidental death & dismemberment insurance, disability insurance, and supplemental life insurance
  • Mental health benefits

Tech Stack

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