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🔍 Market Research
- 2+ years’ experience working in a market research environment, managing projects and client expectations.
- Experience conducting market research, preferably digital.
- Strong communication skills – written and verbal.
- Proficiency in Windows, macOS
- Proficiency in Microsoft Office, including proficiency in Excel.
- Proficiency in PowerPoint
- Proficiency in Google Docs/Sheets
- Independently manage multiple qualitative market research projects simultaneously (8-10 projects at a time), ensuring smooth execution of project within timelines. Includes managing multiple phases of research, managing recruit, monitoring fielding, and preparing technology.
- Develop, implement, and execute project plans to ensure client objectives are met, while contributing meaningful recommendations and managing expectations.
- Coordinate the delivery of all project deliverables which could include participation in a Kickoff call, recruiting updates, schedule sheets, signed RPA’s etc. and delegating responsibilities appropriately among team members (including project setup, recruitment, and technology logistics).
- Collaborates with internal teams to achieve a successful recruit, continuously monitoring project elements to identify potential roadblocks and manage to resolution. Includes keeping all informed of the project’s progress and exhibiting effective, timely and detailed communication skills.
- Is flexible and adaptable with changes to existing key elements of projects as required by internal teams or the client directly.
- Responds quickly to unanticipated or urgent issues and manages to resolution, escalating as appropriate.
- Remains in alignment with various company goals such as maintaining high client satisfaction scores, quick project close out etc.
- Works within Sago and Client systems effectively throughout life cycle of project (SAMS, Complex Survey, PMTool, Messaging systems, Qualtrics, Salesforce, etc.)
- Works in accordance with company SOPs.
Project ManagementData AnalysisProject CoordinationCommunication SkillsMicrosoft ExcelMicrosoft OfficeAgile methodologiesRESTful APIsMultitaskingProblem-solving skillsJSONClient relationship managementCross-functional collaborationMarket ResearchTeam managementStakeholder managementComputer skillsResearch skillsCRMBudget managementPowerPoint
Posted 19 days ago
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