ButterflyMX

πŸ‘₯ 251-500πŸ’° $50,000,000 Series D about 3 years agoSmart HomeSecurityReal EstateSoftwareπŸ’Ό Private Company
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ButterflyMX is a property access solution that allows tenants and building staff to manage and grant access via smartphones. The company offers a convenient and secure way to open doors, gates, and elevators, and integrates easily with existing property management systems. With a remote workforce and a focus on collaboration and transparency, ButterflyMX prioritizes a positive work culture while serving over 10,000 properties.

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πŸ“ United States

🧭 Full-Time

πŸ” Technology

  • 5+ years of security engineering experience building, managing & scaling security operations in a cloud native startup.
  • Experience securing a tech stack that includes SaaS, Mobile, & IoT.
  • Proficiency in deploying security solutions in remote-first organizations with a cloud tech stack for SaaS.
  • AWS Security SME knowledge of securing EC2, S3, Lambda, EKS.
  • Experience with AWS Security Stack: WAF, Inspector, Security Hub, GuardDuty.
  • Knowledge of security overlay solutions: EDR, SIEM, CNAPP/CSPM, DSPM, DLP, IDS/IPS.
  • Extensive experience across multiple security domains: cloud security, data security, incident management, etc.
  • Experience maintaining SOC 2 Type II compliance and implementing data privacy controls.
  • Expertise in DevSecOps practices, including automating security testing in CI/CD pipelines.
  • Incident response management experience and ability to educate on application security vulnerabilities.
  • Continuous improvement mindset and inclination to engage in hands-on work.
  • Design, implement, mature & maintain robust security controls & processes across our technology stack to protect sensitive data & systems.
  • Lead vulnerability management & remediation efforts to improve the security posture & resiliency of ButterflyMX.
  • Extend detection & response capabilities, triaging alerts, investigating, and remediating incidents.
  • Drive security incident response efforts including containment, investigation, recovery, and lessons learned.
  • Ensure compliance with industry standards & best practices such as SOC2, ISO, NIST, GDPR, CCPA.
  • Evaluate & implement new security technologies to enhance security posture.
  • Collaborate with teams to integrate security into the product development lifecycle.
  • Stay updated with security threats and trends.
  • Develop & conduct regular security awareness training for employees.
  • Serve as a point of contact for security-related inquiries.

AWSAWS EKSCybersecurityIoTCI/CDTerraform

Posted 14 days ago
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πŸ“ United States

🧭 Full-Time

πŸ” Access control and smart lock technologies

  • Minimum 3 years of relevant work experience in sales engineering, technical support, systems engineering, or other technology-focused roles
  • Bachelor degree or equivalent work experience
  • Demonstrate a high level of accountability for work
  • Exceptional documentation and communication skills
  • Highly adept at process and technology project management
  • Good track record of delivering results and working towards targets
  • Ability to manage information flow to leadership and escalate issues properly
  • Experience with access control and smart lock technologies is a plus
  • Proficient with email platforms and SFDC
  • Highly organized with strong attention to detail
  • Ability to work collaboratively and build strong cross-functional relationships
  • Self-motivated, proactive, resilient, and positive
  • Develop and maintain a deep understanding of all ButterflyMX products
  • Assist other team members from sales, technical support, success and others by solving technical and installation questions about our products
  • Partner with product and engineering teams to provide voice of the customer feedback on our products and technology partnerships
  • Work with the management team to define and execute strategies and process improvements
  • Work closely with cross-functional team members on technical documentation and initiatives prioritized by management
  • Manage technical support escalations across all ButterflyMX hardware devices along with 3rd party integrated products
  • Provide on-site technical subject matter expertise in support of both pre and post sales efforts, with up to 50% travel required
  • Cultivate open communication with customers and business partners to identify opportunities for improved processes and methodologies

Project ManagementCommunication SkillsDocumentationTechnical support

Posted 21 days ago
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πŸ“ United States

πŸ” Property technology

  • 1-2 years of relevant work experience in a customer-facing role in project management or as a project coordinator.
  • Bachelor Degree or equivalent work experience.
  • High level of accountability and exceptional documentation and communication skills.
  • Proven track record of delivering results and working towards targets.
  • Experience with email platforms and SFDC.
  • Highly organized with strong attention to detail.
  • Ability to work collaboratively and build strong cross-functional relationships.
  • Resilient, positive, self-motivated, and proactive.
  • Serve as primary point of contact for customers and installers during the implementation process.
  • Define actionable next steps for customers while managing stakeholders across teams.
  • Validate deal data with customers for accurate project setup.
  • Maintain ongoing project tracking records utilizing the CRM system.
  • Forecast project completion timeframes and prioritize work queues.
  • Coordinate hardware installation and software implementation with relevant teams.
  • Manage schedules, activities, and communications throughout the process.
  • Coordinate invoicing requests and validate billing inquiries.
  • Communicate with internal departments to ensure positive client service experiences.
  • Stay informed on inventory and tracking materials needed for projects.
  • Liaise between sales and client success teams for successful project handoffs.

Project ManagementSalesforceAttention to detailDocumentationCross-functional collaborationCRMCustomer Success

Posted about 1 month ago
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πŸ“ United States

πŸ” Property technology

  • Up to 1+ years of relevant work experience in a customer-facing role.
  • Foundational understanding of project management fundamentals and coordination.
  • 1+ years of experience in multifamily industry (preferred not required).
  • Demonstrate a high level of accountability for your work.
  • Exceptional documentation and communication skills.
  • Proven track record of delivering results and working towards targets.
  • Prior experience working with email platforms and SFDC.
  • Highly organized with strong attention to detail.
  • Critical thinker that can break down problems and find solutions.
  • Ability to work collaboratively and build strong cross-functional relationships.
  • Self-motivated, proactive, resilient, and positive.
  • Serve as the point of contact for internal teams regarding aging project backlog.
  • Validate project data in backlog with internal stakeholders, customers and/or partner installers to ensure accurate details and status maintain project viability and timelines.
  • Define actionable next steps for projects by involving, and aligning relevant stakeholders across teams, in order to revive or maintain project timelines.
  • Maintain implementation project tracking record - update and validate project details, to ensure project is in Implementation Project Manager’s workflow for completion.
  • Prioritize work queues to ensure projects and communications are progressing with the Implementation team.
  • Manage schedules, activities, and communications with cross-functional teams.
  • Coordinate invoicing requests and validate billing/payment inquiries.
  • Communicate with internal departments (client success managers, technical teams, finance, and sales teams) and our customer to ensure a smooth and positive client service experience.
  • Stay informed on inventory and tracking of materials needed for projects.

Project ManagementSalesforceProject CoordinationCommunication SkillsCollaborationCustomer serviceAttention to detailDocumentation

Posted about 1 month ago
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