ApplyClient Success Manager (East Coast)
Posted about 2 months agoViewed
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💎 Seniority level: Manager, 3+ years
📍 Location: United States, EST, NOT STATED
🔍 Industry: PropTech
🏢 Company: ButterflyMX👥 251-500💰 $50,000,000 Series D over 3 years agoSmart HomeSecurityReal EstateSoftware
🗣️ Languages: English
⏳ Experience: 3+ years
🪄 Skills: Data AnalysisSalesforceCommunication SkillsAnalytical SkillsCollaborationProblem SolvingClient relationship managementTechnical supportCRMCustomer Success
Requirements:
- 3+ years in Customer Success or related field.
- Exceptional communication and interpersonal skills.
- Analytical capabilities to understand client needs.
- Bachelor's degree required.
Responsibilities:
- Own the client relationship lifecycle from onboarding to support.
- Articulate value proposition of products to clients.
- Resolve customer inquiries across multiple channels.
- Update property management contacts in systems.
- Identify account risks and develop mitigation plans.
- Collaborate cross-functionally to support new product launches.
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