Apply📍 United States
💸 80000.0 - 110000.0 USD per year
🔍 Government
- 4+ years of experience analyzing and documenting business processes, preferably in government or with government clients
- Proven experience with process mapping and flowcharting tools
- Strong data analytics skills with ability to derive meaningful insights from complex datasets
- Experience in solution assessment and validation to ensure alignment with business requirements
- Demonstrated ability to quickly learn new software platforms and tools
- Experience configuring and implementing software solutions for clients
- Strong analytical thinking with the ability to translate complex processes into clear documentation
- Excellent verbal and written communication skills with ability to explain technical concepts to non-technical audiences
- Bachelor's degree in Business Administration, Public Administration, or related field
- Experience with Agile methodologies and iterative solution delivery
- Background in process improvement or change management
- Knowledge of government business processes including procurement, legislative analysis, budget changes, etc.
- Familiarity with state and federal regulations impacting government operations
- Certification in process analysis methodologies (BPMN, Six Sigma, etc.)
- Advanced visualization tools experience (Visio, Lucidchart, Miro, etc.)
- Data analysis tools proficiency (Excel, Power BI, Tableau, etc.)
- Experience working in a high-growth startup environment
- Track record of successful platform implementations and configurations
- Quickly learn complex government processes and the Authorium platform
- Research and understand relevant state and federal laws and translate them into business rules
- Create detailed process maps to visualize workflows and identify improvement opportunities
- Configure and implement solutions on the Authorium platform for client use
- Develop, evaluate, and validate solutions that meet business requirements
- Build strong relationships with government clients through active listening and genuine curiosity
- Conduct discovery sessions to document current processes and requirements
- Explain complex technical concepts in simple terms accessible to non-technical stakeholders
- Create clear documentation and training materials for platform users
- Serve as the voice of the customer throughout implementation
- Analyze data and processes to provide actionable insights and recommendations
- Identify inefficiencies and design improved future-state processes
- Translate complex technical information into understandable deliverables
- Support change management efforts with clear transition plans
- Apply Agile methodologies to adapt as customer requirements evolve
- Work effectively with cross-functional teams to ensure project success
- Identify and address issues that arise during implementation
- Ensure quality through testing and validation activities
- Contribute to the ongoing refinement of our service delivery approach
- Stay informed about industry best practices and emerging technologies
Project ManagementSQLBusiness AnalysisData AnalysisData MiningMicrosoft Power BITableauCommunication SkillsAnalytical SkillsMicrosoft ExcelProblem SolvingCustomer serviceAgile methodologiesRESTful APIsWritten communicationExcellent communication skillsActive listeningData visualizationProcess improvementData modelingSoftware EngineeringData analyticsChange ManagementBudget management
Posted 3 days ago
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