Business Process Consultant

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Requirements:

• 4+ years of experience analyzing and documenting business processes, preferably in government or with government clients
• Proven experience with process mapping and flowcharting tools
• Strong data analytics skills with ability to derive meaningful insights from complex datasets
• Experience in solution assessment and validation to ensure alignment with business requirements
• Demonstrated ability to quickly learn new software platforms and tools
• Experience configuring and implementing software solutions for clients
• Strong analytical thinking with the ability to translate complex processes into clear documentation
• Excellent verbal and written communication skills with ability to explain technical concepts to non-technical audiences
• Bachelor's degree in Business Administration, Public Administration, or related field
• Experience with Agile methodologies and iterative solution delivery
• Background in process improvement or change management
• Knowledge of government business processes including procurement, legislative analysis, budget changes, etc.
• Familiarity with state and federal regulations impacting government operations
• Certification in process analysis methodologies (BPMN, Six Sigma, etc.)
• Advanced visualization tools experience (Visio, Lucidchart, Miro, etc.)
• Data analysis tools proficiency (Excel, Power BI, Tableau, etc.)
• Experience working in a high-growth startup environment
• Track record of successful platform implementations and configurations

Responsibilities:

• Quickly learn complex government processes and the Authorium platform
• Research and understand relevant state and federal laws and translate them into business rules
• Create detailed process maps to visualize workflows and identify improvement opportunities
• Configure and implement solutions on the Authorium platform for client use
• Develop, evaluate, and validate solutions that meet business requirements
• Build strong relationships with government clients through active listening and genuine curiosity
• Conduct discovery sessions to document current processes and requirements
• Explain complex technical concepts in simple terms accessible to non-technical stakeholders
• Create clear documentation and training materials for platform users
• Serve as the voice of the customer throughout implementation
• Analyze data and processes to provide actionable insights and recommendations
• Identify inefficiencies and design improved future-state processes
• Translate complex technical information into understandable deliverables
• Support change management efforts with clear transition plans
• Apply Agile methodologies to adapt as customer requirements evolve
• Work effectively with cross-functional teams to ensure project success
• Identify and address issues that arise during implementation
• Ensure quality through testing and validation activities
• Contribute to the ongoing refinement of our service delivery approach
• Stay informed about industry best practices and emerging technologies