Calabrio

👥 501-1000💰 $11,200,000 over 3 years agoAnalytics VoIP Enterprise Software Software💼 Private Company

Calabrio is a customer experience intelligence company that enhances human interactions through its scalable cloud platform and AI-driven analytics tools. With a commitment to diversity and inclusion, Calabrio fosters a collaborative workplace culture, offering comprehensive benefits and opportunities for career development. The company has received numerous accolades, including recognition as a top workplace and industry leader.

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Jobs at this company:

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🔥 Senior Software Engineer

Posted 1 day ago

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🔥 AWS MLOps Specialist

Posted 3 days ago

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🔥 Senior Business Development Operations Specialist

Posted 4 days ago

📍 United States

🔧 Requirements

Proficiency in Outreach, LeanData, and 6Sense administration.
Strong knowledge of Salesforce, including reporting and dashboard creation.
Advanced Excel skills, including data analysis and visualization.
Exceptional attention to detail and data accuracy.
Strong problem-solving and analytical skills.
Excellent communication and collaboration skills.
Ability to manage multiple tasks and projects in a fast-paced environment

💡 Responsibilities

Own and administer our sales automation platform, lead routing, and prospecting tools
Manage account and territory assignments to ensure BDRs have clear, actionable territories.
Collaborate with sales leadership to maintain accurate and up-to-date territory definitions and assignments.
Leverage Salesforce to track, manage, and report on BDR performance, pipeline generation, and lead progression.
Develop and maintain reports and dashboards in Salesforce and Excel to provide insights into BDR performance and key metrics.
Provide reporting support, including ad hoc analysis and regular performance summaries.
Ensure data accuracy and integrity across Outreach, LeanData, 6Sense, and Salesforce systems.
Continuously evaluate and improve processes to enhance BDR productivity and efficiency.
Work cross-functionally with Marketing, Sales, and RevOps teams to align BDR efforts with broader company goals.

Posted 4 days ago

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🔥 Conversational AI Consultant

Posted 7 days ago

📍 Canada

🔍 Conversational AI

🔧 Requirements

1 to 4 years of experience in tech professional services, preferably with some focus on designing and implementing high-quality chatbots and AI-based conversational analytics.
1 to 4 years of experience in client-facing roles.
Familiarity with one or more conversational AI platforms, such as Google DialogFlow, Salesforce Einstein, Microsoft PVA, Amazon Lex, IBM Watson, or Kore XO, is highly desirable.
Proficient in query languages, such as Python or SQL.
Proficient in Excel/Google Sheets and PowerPoint/Google Slides.

💡 Responsibilities

Analyze performance data to identify improvement opportunities.
Use our standardized reports to effectively present and communicate insights and forecast recommendations.
Help provide strategic guidance on bot enhancements for enterprise clients by having a thorough working knowledge of bot design, training, and testing based on a variety of VA platforms.
Develop, deliver and optimize smart conversational experiences with a data driven mindset.
Troubleshoot and collaborate to resolve issues.
Create and implement automated test cases to validate your solution.
Set up, validate and manage client mission critical systems.
Establish and configure key performance indicators and alert thresholds.
Ensure data accuracy and relevance for client needs.
Independently prepare and deliver data insights and improvement recommendations to clients through clear, impactful presentations.
Collaborate closely with project managers to ensure the timely and budget-compliant delivery of consultant-led projects.
Take ownership of the quality and reliability of deliverables produced by customer-facing teams, ensuring high standards are met.
Spearhead the creation and execution of comprehensive test plans, ensuring robust testing protocols are followed.
Proactively identify and resolve issues during testing and client acceptance phases to ensure smooth project delivery.
Drive the implementation of best practices in conversational AI design, ensuring consistent quality and innovation.
Continuously develop expertise in Calabrio Inc.'s offerings and apply this knowledge to enhance client solutions.
Become a subject matter expert in conversational AI technologies, particularly with third-party platforms, to provide specialized guidance.
Stay up to date with the latest AI trends and continuously adapt to evolving technologies.
Provide clients with expert-level product knowledge, offering informed recommendations to guide their decision-making.

Posted 7 days ago

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🔥 Account Executive - Northeast

Posted 7 days ago

📍 United States

🧭 Full-Time

🔍 Software Development

🔧 Requirements

7+ years’ experience selling complex B2B software product(s)
Excellent negotiation, communication and presentation skills.
Experience in prospecting, and leveraging tools like Outreach, Sales Navigator, and ZoomInfo
Demonstrated success using a consultative approach with key business and technical executives, especially technical CXOs, and VPs
Consistent history of overachievement, with demonstrated success of multi-year quota achievement
A college or university degree; technical disciplines or backgrounds are preferred
Experience with MEDDDPIC used to Drive Business Outcomes with your customers and Prospects.

💡 Responsibilities

Hit the ground running by crafting and executing a strategic sales plan, diving into a pool of prospects and developing solid relationships that lead to fruitful business opportunities.
Actively manage the full sales cycle—qualifying leads, nurturing prospects, and closing deals—while working closely with our top-notch presales team.
Engage deeply with key decision-makers, ensuring they understand the transformative power of our solutions, and how they can leverage Calabrio to enhance their customer experience.
Leverage your creativity and insight to develop strategies that resonate well in the marketplace, driving demand and interest in our offerings.
Collaborate seamlessly with marketing to capitalize on campaigns, product launches, and promotions that resonate with your target audience.
Create and execute a regional sales plan including prospecting, developing pipeline and closing opportunities
Qualify and manage leads through the full sales cycle
Develop and maintain strong relationships with key decision makers
Support and leverage field marketing, product launches, product promotions, and other lead or sales generating programs
Effectively gather intelligence on markets, prospects, and competition using various resources
Meet or exceed quota expectations

Posted 7 days ago

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🔥 Account Executive - Strategic Accounts

Posted 7 days ago

📍 United States

🔍 Software Development

🔧 Requirements

7+ years’ experience selling complex B2B software product(s)
Outstanding negotiation skills
Excellent communication and presentation skills, particularly via e-mail and by phone
Experience in prospecting, and leveraging tools like Outreach, Sales Navigator, and ZoomInfo
Demonstrated success using a consultative approach with key business and technical executives, especially technical CXOs, and VPs
Consistent history of overachievement, with demonstrated success of multi-year quota achievement
Experienced in using Salesforce CRM to manage sales cycle
Ability to travel up to 50%

💡 Responsibilities

Create and execute a regional sales plan including prospecting, developing pipeline and closing opportunities
Qualify and manage leads through the full sales cycle
Develop and maintain strong relationships with key decision makers
Support and leverage field marketing, product launches, product promotions, and other lead or sales generating programs
Effectively gather intelligence on markets, prospects, and competition using various resources
Meet or exceed quota expectations

Posted 7 days ago

Apply

🔥 Business Development Representative

Posted 7 days ago

📍 United States

🧭 Full-Time

🔧 Requirements

Excellent verbal, written and interpersonal communication skill
Ability to work independently and as part of a team
Must have drive, flexibility, willingness to learn, and sales aptitude
Ability to adapt to changing priorities
Highly motivated, results oriented
Ability to learn new software quickly and become a power user
Ability to articulate needs for process improvements

💡 Responsibilities

Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Partner with sales reps to prioritize accounts to target and prospecting efforts Research accounts, identify key players and generate interest
Understand customer needs and requirements
Route qualified opportunities to the appropriate sales executives for further development and closure
Establish and build rapport with all levels of decision makers
Nurture accounts through email, calling, social media and other channels
Remain knowledgeable on product and industry trends and updates
Track and maintain all data within CRM system

Posted 7 days ago

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🔥 Account Executive

Posted 8 days ago

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🔥 Global Strategic Consultant

Posted 11 days ago

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🔥 Account Executive - Central

Posted about 1 month ago

📍 United States

🧭 Full-Time

🔍 Software Development

🔧 Requirements

7+ years’ experience selling complex B2B software product(s)
Excellent negotiation, communication and presentation skills
Experience in prospecting, and leveraging tools like Outreach, Sales Navigator, and ZoomInfo
Demonstrated success using a consultative approach with key business and technical executives, especially technical CXOs, and VPs
Consistent history of overachievement, with demonstrated success of multi-year quota achievement
A college or university degree; technical disciplines or backgrounds are preferred
Experience with MEDDDPIC used to Drive Business Outcomes with your customers and Prospects.

💡 Responsibilities

Hit the ground running by crafting and executing a strategic sales plan, diving into a pool of prospects and developing solid relationships that lead to fruitful business opportunities.
Actively manage the full sales cycle—qualifying leads, nurturing prospects, and closing deals—while working closely with our top-notch presales team.
Engage deeply with key decision-makers, ensuring they understand the transformative power of our solutions, and how they can leverage Calabrio to enhance their customer experience.
Leverage your creativity and insight to develop strategies that resonate well in the marketplace, driving demand and interest in our offerings.
Collaborate seamlessly with marketing to capitalize on campaigns, product launches, and promotions that resonate with your target audience.
Create and execute a regional sales plan including prospecting, developing pipeline and closing opportunities
Qualify and manage leads through the full sales cycle
Develop and maintain strong relationships with key decision makers
Support and leverage field marketing, product launches, product promotions, and other lead or sales generating programs
Effectively gather intelligence on markets, prospects, and competition using various resources
Meet or exceed quota expectations

Posted about 1 month ago

Apply

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