Calabrio

Calabrio is a customer experience intelligence company that enhances human interactions through its scalable cloud platform and AI-driven analytics tools. With a commitment to diversity and inclusion, Calabrio fosters a collaborative workplace culture, offering comprehensive benefits and opportunities for career development. The company has received numerous accolades, including recognition as a top workplace and industry leader.

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đź“Ť United States

🔍 B2B Marketing

  • 1-3 years of experience in regional, field, or event marketing within a B2B environment.
  • Strong project management, time management, and organizational skills with attention to detail.
  • Hands-on project management experience leveraging tools such as Jira, Monday.com, Asana, or Wrike.
  • Experience with marketing/CRM automation platforms like Marketo, HubSpot, Eloqua, Salesforce, or 6Sense.

  • Provide technical execution of regional marketing plans that align with North American pipeline goals, including physical and virtual events.
  • Manage event logistics such as pre- and post-event communications, promotions, and on-site staffing.
  • Develop best practices for email marketing, landing pages, and content syndication.
  • Lead Salesforce campaign tracking and ensure accurate lead handoff to Sales.
  • Report on regional marketing tactics and identify optimization opportunities.
  • Collaborate with Sales for effective follow-up and tracking of marketing activities.
  • Create nurturing campaigns to qualify leads and increase funnel velocity.
  • Negotiate vendor contracts and manage budgets for marketing programs.
  • Develop targeted email campaigns to engage key segments.
Posted 2024-11-09
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đź“Ť Canada

🧭 Full-Time

🔍 Conversational AI

  • Bachelor’s degree in a STEM field or Engineering, or significant relevant experience in Conversational AI space.
  • 5 to 7 years of experience in tech professional services with a focus on designing and implementing chatbots and AI-based conversational analytics.
  • 1 to 3 years of previous experience in a team leadership or management role.
  • At least 5 years of experience in client-facing roles.
  • Familiarity with conversational AI platforms like Google DialogFlow, Salesforce Einstein, etc.
  • Proficient in programming languages such as Python and SQL.
  • Knowledge of software development life cycle (SDLC) and agile methodologies.
  • Proficient in Excel/Google Sheets and PowerPoint/Google Slides.
  • Excellent interpersonal and collaboration skills.

  • Lead and manage a team of Conversational AI consultants to deliver outstanding AI-driven experiences for enterprise clients.
  • Oversee data analysis, optimize chatbot design, and ensure project success while fostering team growth.
  • Maintain accountability for the quality of deliverables and manage client engagements.
  • Foster team development through effective coaching and training initiatives.
  • Collaborate with project managers for timely project delivery and support the team with billable tasks as needed.

LeadershipPythonSoftware DevelopmentSQLAgileData AnalysisSalesforceData analysis

Posted 2024-10-26
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đź“Ť California, United States

🔍 B2B software

  • 7+ years of experience selling complex B2B software products.
  • Ability to travel lightly for industry events and meetings.
  • Experience using Salesforce CRM to manage the sales cycle.
  • Proven experience in prospecting and utilizing tools like Outreach, Sales Navigator, and ZoomInfo.
  • Demonstrated success in a consultative sales approach with senior business and technical executives.
  • Consistent history of overachievement, with multi-year quota attainment.

  • Develop and execute a regional sales plan, including prospecting, pipeline development, and closing deals.
  • Qualify and manage leads throughout the full sales cycle.
  • Build and maintain strong relationships with key decision-makers.
  • Support and leverage field marketing, product launches, and sales-generating programs.
  • Gather intelligence on markets, prospects, and competition.
  • Consistently meet or exceed sales quota expectations.

Business DevelopmentSalesforceBusiness developmentCommunication SkillsCollaboration

Posted 2024-10-16
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đź“Ť New Jersey, United States

🧭 Full-Time

🔍 B2B software

  • 7+ years’ experience selling complex B2B software product(s)
  • Outstanding negotiation skills
  • Excellent communication and presentation skills, particularly via e-mail and by phone
  • Experience in prospecting, and leveraging tools like Outreach, Sales Navigator, and ZoomInfo
  • Demonstrated success using a consultative approach with key business and technical executives, especially technical CXOs, and VPs
  • Consistent history of overachievement, with demonstrated success of multi-year quota achievement
  • An accountable team player with a tenacious drive to win
  • A college or university degree; technical disciplines or backgrounds are preferred
  • Experienced in using Salesforce CRM to manage sales cycle
  • Ability to travel up to 50%

  • Create and execute a regional sales plan including prospecting, developing pipeline and closing opportunities.
  • Qualify and manage leads through the full sales cycle.
  • Develop and maintain strong relationships with key decision makers.
  • Support and leverage field marketing, product launches, product promotions, and other lead or sales generating programs.
  • Effectively gather intelligence on markets, prospects, and competition using various resources.
  • Meet or exceed quota expectations.

Business DevelopmentSalesforceBusiness developmentCommunication SkillsCollaboration

Posted 2024-10-15
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đź“Ť United States

🔍 Customer experience intelligence

  • Bachelor’s degree in business administration, Operations Management, or a related field.
  • Minimum of 8 years of experience in partner operations, channel management, sales operations or a similar role.
  • Strong analytical skills with the ability to interpret data and make data-driven decisions.
  • Excellent communication and interpersonal skills, able to build and maintain relationships with key stakeholders.
  • Demonstrated expertise in project management and tracking strategic initiatives to successful completion.
  • Demonstrated ability to develop and implement strategic plans that drive partner success.
  • Familiarity with CRM systems and partner data to streamline operations and reporting.
  • Extensive experience in the implementation and utilization of PRM systems and tools.

  • Develop and execute a comprehensive operations strategy for Calabrio’s partner ecosystem to enhance efficiency and drive partner success.
  • Identify and implement improvements in partner onboarding, engagement, and support processes to maximize productivity and satisfaction.
  • Monitor partner performance, utilizing data to provide actionable insights that drive continuous improvement and align with business goals.
  • Create detailed reports on partner operations metrics and KPIs, offering insights and recommendations to senior leadership.
  • Streamline processes for quoting, selling, closing, and driving partner-led opportunities to optimize the sales cycle workflow.
  • Optimize data workflows to support effective partner development and growth.

LeadershipProject ManagementOperations ManagementStrategyAnalytical SkillsCollaboration

Posted 2024-10-15
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