SevenRooms

👥 101-250💰 $50,000,000 Private almost 5 years agoHospitalityReservationsRestaurantsSaaSHotel💼 Private Company
Website LinkedIn Email Facebook Twitter

SevenRooms is a leading CRM, marketing, and operations platform, revolutionizing the hospitality industry by helping restaurants, hotels, and entertainment venues increase sales and delight guests. With a strong presence in the market and over 12,000 clients globally, including major brands like Marriott and Hard Rock, we empower operators to build direct guest relationships, deliver exceptional experiences, and drive more business. Our all-in-one platform includes reservation management, marketing automation, and guest experience tools. We leverage a modern tech stack to achieve our goals. Currently, our tech stack includes technologies such as Marketo, Terminus, Live Chat, Cloudflare CDN, Google Tag Manager, and more, allowing us to effectively manage marketing operations, analyze campaign performance, and improve the customer journey. Our engineering culture values collaboration and innovation, allowing us to tackle complex problems and deliver cutting-edge solutions for the hospitality sector. Remote work is embraced, with opportunities for employees worldwide. At SevenRooms, we're committed to creating meaningful experiences and transforming the hospitality landscape. We offer a dynamic and collaborative work environment where your voice is heard and your contributions matter. Our mission is to provide hospitality owners with extraordinary moments. We're dedicated to helping businesses grow stronger from the pandemic, rebuilding the communities where people live and work. We've been recognized as a top workplace with awards like the Inc. 5000 and Best Places to Work NYC, demonstrating our commitment to our employees.

Related companies:

Jobs at this company:

Apply
🔥 Manager, Marketing Operations
Posted about 1 month ago

📍 Anywhere in the world where we have business operations.

🧭 Full-Time

💸 119000.0 - 140000.0 USD per year

🔍 Hospitality

  • 4+ years of experience in a B2B Marketing Automation role, with 1+ year of experience as a people manager
  • Marketo Certified Expert certification
  • Hands on experience with marketing automation tools REQUIRED (Marketo) including implementation, administration and integration with Salesforce
  • SQL + Excel (can perform complex functions) experience required
  • Familiarity with Google Analytics
  • Able to learn new technologies and determining its impact on the business
  • Ability to multi-task in a high-volume, fast-paced and entrepreneurial environment without sacrificing attention to detail
  • Excel in project management across teams and for programs, working cross team and communicating internally about project descriptions and timelines
  • Oversee the marketing tech stack from end-to-end, including Marketo, Terminus, and Live Chat
  • Project manage marketing operations programs, including identifying our requirements with partners
  • Troubleshoot tracking and routing errors, documenting themes, and coming up with wholesale solutions that help us scale.
  • Build and maintain the marketing automation roadmap from the ground up, improving and innovating marketing integrations, database segmentation, lead-scoring modeling, and data stewardship
  • Champion a "no-lead-left-behind" mentality, and ensure our funnel is air-tight
  • Measure and analyze campaign effectiveness including email and conversion metrics, produce campaign insights using closed-loop reporting between Marketo and Salesforce
  • Design campaign workflows: validation rules, triggers, alerts, and automated responses
  • Manage UTM tracking and routing
  • Lead compliance exercises to ensure database integrity and manage lead and contact data hygiene observing GDPR, CCPA, CAN-SPAM and CASL

Project ManagementSQLSalesforceGoogle AnalyticsLead Generation

Posted about 1 month ago
Apply