User Interviews

👥 101-250💰 $27,500,000 Series B over 2 years agoConsumer Research Market Research Product Research Recruiting💼 Private Company

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User Interviews is a company focused on connecting researchers with participants for studies and interviews, facilitating valuable insights through user feedback.

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Jobs at this company:

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🔥 Staff Accountant (Contract)

Posted 12 days ago

📍 United States

🧭 Contract

💸 26.5 - 31.25 USD per hour

🔍 SaaS

🔧 Requirements

Bachelor’s degree in Accounting or Finance
1+ years of experience in an accounting role in an industry with a fast-paced environment (preferably at a SaaS company)
Strong attention to detail and basic understanding of US GAAP
Totally comfortable in Google Suite
Proficient in Excel - you nerd out on those keyboard shortcuts
A quick study who picks up new systems with ease
Strong sense of urgency and can manage competing priorities
Excellent communication skills and can convey accounting/financial concepts to a diverse audience
Candidates must be located in the United States and authorized to work without any Visa sponsorship.

💡 Responsibilities

Processing of Accounts Payable and preparation of corresponding reconciliations
Processing of Accounts Receivables (including payment application) and preparation of corresponding reconciliations
Partner within the team and across departments on special projects and process improvements
Support the month-end close reporting cycle
Identify, address, and manage financial reporting risks
Identify and address gaps or inefficiencies in processes and controls
Understand department policies

Excel VBAMicrosoft ExcelAccountingFinancial analysisBookkeeping

Posted 12 days ago

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🔥 Support Specialist I (MT/PT)

Posted 18 days ago

📍 United States

💸 45760.0 USD per year

🔍 User Research

🔧 Requirements

1 year of experience in a customer-facing support role
Experience providing support in a written format (email, live chat, etc.)
Experience responding to customer support tickets & chats with a high volume
Experience/working knowledge of Zendesk is a plus!
Excited about the prospect of owning a role within a growing company
Strong problem-solving skills and comfortable with ambiguity

💡 Responsibilities

Manage all support tickets
Collaborate with Project Coordinators on escalated support issues
Track insights, digest feedback, and identify potential improvements to our users experience
Own and develop processes for customer satisfaction
Manage incentive payments
Manage account reviews, helping to keep our participant & researcher base healthy
Update support pages according to new product updates/processes that are released
Assist with live chat support when necessary
Coverage on holidays, on a volunteer basis

REST APICommunication SkillsCustomer serviceWritten communicationProblem-solving skillsTroubleshootingActive listeningJSONData entryTechnical supportCRMCustomer support

Posted 18 days ago

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🔥 Senior Director Partnerships

Posted about 1 month ago

📍 US

🧭 Full-Time

💸 150000.0 USD per year

🔍 Research

🔧 Requirements

5-7 years of experience in partnership management, business development, or a related field.
Proven track record of success in building and managing high-performing partnerships across multiple channels.
Experience with direct sales and a deep understanding of the sales process.
Experience managing multi-channel partnerships, including co-sell, reseller, and technology integrations.
Strong analytical and problem-solving skills with the ability to analyze data and identify areas for improvement.
Excellent communication, negotiation, and interpersonal skills.
Strong leadership and management skills (if applicable).
Bachelor's degree in Business, Marketing, or a related field.

💡 Responsibilities

Define and execute the overall partnership strategy, aligning with the company's business objectives and go-to-market strategy.
Identify, evaluate, and onboard new strategic partners across various channels (e.g., technology, distribution, channel sales).
Develop and manage co-sell, reseller, and technical integration programs with key partners.
Negotiate and manage partner agreements, including revenue share models, joint marketing plans, and performance metrics.
Collaborate with sales, marketing, and product teams to develop and execute joint go-to-market plans.
Track and analyze partnership performance, identify areas for improvement, and adjust strategies accordingly.
Drive revenue growth through successful execution of partner programs.
Build and maintain strong relationships with key decision-makers at partner organizations.
Provide ongoing support and enablement to partners.
Resolve any partnership-related issues and ensure partner satisfaction.
Leverage partnerships to expand market reach into new geographies and customer segments.
Identify and pursue new partnership opportunities to drive business growth.

Business DevelopmentData AnalysisSales experienceCRM

Posted about 1 month ago

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🔥 Marketing Operations Manager

Posted 3 months ago

📍 United States

🧭 Full-Time

🔍 B2B SaaS

🔧 Requirements

2+ years of experience in marketing operations, demand generation, or a related role.
Admin experience with HubSpot (salesforce experience preferred).
Strong project management skills, with familiarity using Asana, Notion, and Slack.
Experience in B2B SaaS with knowledge of account-based marketing.
Data-driven mindset and familiarity with analytics tools like Mixpanel and Mode.
Demonstrated ability to drive results.

💡 Responsibilities

Own the configuration and optimization of the HubSpot instance and manage related projects.
Collaborate across the marketing department for smooth campaign launches and lead tech stack projects.
Assist in scaling account-based marketing efforts and improve engagement tracking.
Work closely with Revenue Operations to align marketing with sales and ensure data integrity.
Set up and maintain dashboards and reports for performance insights.

Project ManagementData AnalysisSalesforceGoogle Analytics

Posted 3 months ago

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