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Remote IT Jobs

Operations Management

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🔥 Operations Admin

Posted about 2 hours ago

📍 Philippines

🧭 Full-Time

💸 1200.0 - 1500.0 USD per month

🏢 Company: Agent👥 1-35 Consulting Financial Services Retirement Life Insurance Insurance

🔧 Requirements

Experience as an admin or operations support in a fast-paced environment.
Excellent communication and organizational skills.
Strong background in automation, workflows, and CRM tools.
Proficiency in Salesforce, Asana, Slack, Notion, and Gmail.
Ability to anticipate needs and solve problems proactively.
Adaptability to work across multiple business functions with minimal guidance.
Strong attention to detail and ability to manage competing priorities effectively.

💡 Responsibilities

Implement and manage automation tools to improve efficiency across administrative and operational tasks.
Oversee and maintain CRM systems to ensure data accuracy, pipeline tracking, and seamless integration with business processes.
Identify non-urgent meetings and tasks to optimize the CEO’s time effectively.
Assist with various administrative tasks, including document management, reporting, and company-wide communications.
Quickly adapt and contribute to different operational areas as needed.
Maintain and improve internal documentation and standard operating procedures (SOPs).

Salesforce Operations Management Administrative Management Communication Skills Problem Solving Organizational skills Documentation Reporting Cross-functional collaboration CRM

Posted about 2 hours ago

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🔥 Director, Implementation & Product Training

Posted about 2 hours ago

📍 London, United Kingdom

🔍 SaaS

🏢 Company: Hootsuite👥 1001-5000💰 $50,000,000 Debt Financing about 7 years ago🫂 Last layoff about 2 years agoDigital Marketing Social Media Marketing Social Media Management Apps

🔧 Requirements

Extensive work experience preferably in a high-growth and fast-paced SaaS environment or equivalent combination of education and/or experience.
Experience in Social Media strongly preferred.
Proven leadership experience, executive-level communication capability and interpersonal skills with the ability to influence and drive business outcomes
Open Communication: clearly conveys thoughts, both written and verbal, listening attentively and asking questions for clarification and understanding. Builds inclusive, cohesive teams which apply diversity to achieve common goals.
Commitment to Results: demonstrating high performance, challenging self and others to consistently deliver results for Hootsuite’s customers.
Customer Focus: demonstrates a desire to proactively help and serve internal/external customers to meet their needs. Ability to interact with customers of all levels and industry backgrounds, from the C-Level to IT individual contributor.
Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs. Has proven Senior Management presence with a high degree of professional maturity and ability to manage and motivate diverse and remote teams.
Negotiation: successfully obtains commitment to a solution or idea, while maintaining integrity and relationships with proven ability to manage client expectations, client escalations, and negotiate resolution.
Influence: asserts own ideas and persuades others, gaining support and commitment while mobilizing people to take action by leaning on ability to manage senior stakeholders. Simultaneously able to deep dive, obtain relevant data, and analyze effectively.
Priority Setting: Focuses time/energy on the most important issues/opportunities. Clearly understand how to assess the importance of tasks and decisions.
Capably delivers results through others, demonstrated ability to establish clear direction and help others produce their best work.
Identifies key issues and relationships relevant to achieving a long-range goal or vision. Builds an integrated plan for course of action to accomplish this vision.
Challenges and supports others to create results but also develops new capabilities and expands the capacity of individuals on the team.
Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals.
Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work.
Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision.
Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team.

💡 Responsibilities

Lead a world-class Professional Services organization that ensures our customers realize maximum value of their Hootsuite tech stack through strong onboarding, and trainingservicesHire, coach, and develop a high-performing management team, fostering a culture of deep customer focus, collaboration, over-achievement, and continuous learning.
Drive and influence Professional Services outcomes including time to value, services consumption, and services revenue growth while contributing to Hootsuite’s overall customer retention and growth targets; monitor customer CSAT, onboarding and health scores to identify trends, and recommend ways to improve the customer experience through services.
Define, refine and proactively report key operational metrics related to Professional Services including team utilization rate, consumption, renewal rate, and services revenue growth.
Determine profitability of the paid Professional Services offerings your team is responsible to maximize revenue and eliminate situations where projects are unprofitable.
Collaborate with senior leaders and stakeholders in the Global Revenue Organization to identify, create, and drive delivery of new value-add services that drive retention and expansion with our customers.
Support the Global Revenue Organization in scoping and positioning Professional Services to our prospects and customers.
Partner with our Partner team to determine if and when we should position partner support on our projects.
Act as a point of escalation for customers in their services journey, ensuring a best-in-class customer experience.
Proactively anticipate services challenges, and identify opportunities for improvement; partner with the Professional Services leadership team to align on global solutions and operationalize within our various customer regions.
Attain trusted advisor status with our customers by developing institutional knowledge of Hootsuite, Talkwalker, as well as Partner products and services, and through a culture of learning to stay on top of industry and vertical social trends.
Serve as a positive, dynamic leader that displays the best work ethic, creative problem solving skills, positive attitude, and a team-oriented proactive approach, while sharing best practices and coaching on strategy.

Leadership Project Management People Management Product Management Salesforce Cross-functional Team Leadership Operations Management Business Operations Communication Skills Analytical Skills Collaboration Problem Solving Customer service Agile methodologies RESTful APIs Mentoring Negotiation DevOps Account Management Teamwork Training Client relationship management Cross-functional collaboration Sales experience Stakeholder management Strategic thinking Customer Success SaaS Budget management

Posted about 2 hours ago

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🔥 Senior Manager, Customer Solutions DACH

Posted about 4 hours ago

📍 Germany

🔍 Medical Device

🔧 Requirements

Bachelor's Degree and 7+ years of relevant experience in commercial operations, customer service or supply chain (industries such as e.g. medical device, manufacturers etc.)
Proficiency in in German and English; French is a big plus

💡 Responsibilities

Provide overall leadership and direction to the Customer Solutions organization in the DACH Region with a continued focus on delivering an outstanding customer experience across all business verticals for both external and internal customers.
Lead a team within assigned function including team budget responsibilities and managing outside contractors/vendors.
Define and manage priorities and work allocation.
Responsible for team performance, organizational effectiveness and talent development.
Ensure right processes, knowledge, metrics and systems are in place to effectively manage CS operations in DACH; drive country specific improvements as needed.
Escalate country / region specific needs and challenges and develop options on how to address those.
Build strong relationships with Key Customers on non-sales related topics.
Manage complex activities and orchestrate / facilitate execution with Key Stakeholders in Supply Chain, Finance and other.
Responsibility for internal/external audits for CS; cooperation with auditor; involvement in management reviews; development of risk mitigation strategies.
Other incidental duties.

Leadership Project Management People Management SAP Cross-functional Team Leadership Operations Management Business Operations Financial Management Strategic Management Customer service Account Management Relationship management Sales experience Risk Management Stakeholder management Process improvement CRM Customer Success English communication Budget management

Posted about 4 hours ago

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🔥 AI Generalist (Operations & Analytics)

Posted about 4 hours ago

📍 India

🧭 Fulltime

🔍 Software Development

🏢 Company: Atlan

🔧 Requirements

5+ years of proven analytics and operations experience from high-growth B2B software companies. You've built measurement frameworks for major initiatives, created executive-level dashboards, and have a track record of turning complex datasets into actionable insights.
Advanced SQL expertise and proficiency with modern BI tools (Sigma experience is a plus). You're comfortable building data pipelines and have a strong grasp of data architecture principles that ensure scalable, reliable analytics.
Strong experience evaluating, implementing, and optimizing enterprise software tools. You've built scalable processes, driven tool adoption, and consistently demonstrated ROI on operational investments while maintaining high data quality standards.
Proven ability to connect operational metrics to business outcomes. You've supported strategic decisions with data, built frameworks to measure initiative success, and have a history of driving measurable improvements in team efficiency.
Sharp analytical thinking combined with the ability to see the bigger picture. You understand how to translate business requirements into operational metrics and can build systems that scale.
Thrive in dynamic environments with exceptional attention to detail. You have a proven track record of working effectively across technical and business teams to drive results.

💡 Responsibilities

Build our impact measurement framework - design analytics systems that quantify how our AI initiatives accelerate growth and enhance customer value.
Drive operational excellence - evaluate and optimise our AI tools ecosystem, ensuring we get maximum ROI from our investments while maintaining efficiency.
Create the intelligence backbone - develop dashboards and real-time reporting that help teams understand what's working and identify new opportunities.
Enable systematic scaling - architect automated workflows and data pipelines that allow successful initiatives to grow seamlessly while maintaining quality.
Power data-driven decisions - transform complex data into clear insights that guide our taskforce's strategy and demonstrate business impact.

AWS Project Management Python SQL Apache Airflow Business Intelligence Cloud Computing Data Analysis Data Mining ETL Machine Learning Operations Management Business Operations Algorithms API testing Data engineering Data science Data Structures Analytical Skills CI/CD RESTful APIs Reporting Data visualization Strategic thinking Data modeling Data analytics Data management

Posted about 4 hours ago

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🔥 Manager, Engineering Operations

Posted about 17 hours ago

📍 United States, Canada

🧭 Full-Time

💸 137430.0 - 152700.0 USD per year

🔍 Software Development

🏢 Company: Tucows Inc.

🔧 Requirements

Proven experience as an Operations and/or Engineering Manager.
Familiarity with IT Service Management (ITSM) principles and best practices.
Demonstrated ability to manage escalations, prioritize issues, and coordinate cross-functional problem-solving efforts.
Excellent leadership, communication, and interpersonal skills.
Experience with monitoring tools, automation frameworks, and service reliability strategies.

💡 Responsibilities

Oversee and improve engineering support workflows, ensuring efficiency and effectiveness in handling technical escalations and platform reliability.
Lead and mentor a diverse engineering team, providing guidance and career development opportunities across all levels of experience.
Act as the first line of engineering support, collaborating closely with incident response teams and specialized engineering groups to resolve platform issues.
Drive root cause analysis and resolution by identifying recurring issues, leading problem management efforts, and coordinating long-term fixes.
Partner with engineering teams to implement bug fixes and improvements, ensuring platform stability and operational efficiency.
Develop and enhance internal tools to improve operational workflows, incident response, and knowledge management, leveraging AI and automation where applicable.
Monitor key operational metrics, identify trends, and implement process optimizations to enhance team performance and service delivery.

Leadership Project Management Software Development Cloud Computing Data Analysis People Management Software Architecture Cross-functional Team Leadership Operations Management Communication Skills Problem Solving DevOps Troubleshooting Team management

Posted about 17 hours ago

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🔥 Regional Director- Great Lakes

Posted about 18 hours ago

📍 United States

🔍 Retail

🏢 Company: fivebelowcareers

🔧 Requirements

Bachelor’s Degree in related field
10+ years retail experience with 5+ years multi-store management
Experience in retail operations
Strong organizational, analytical, and decision-making skills
Strong oral and written communication skills
Ability to plan strategically and utilize time effectively to accomplish business objectives
Ability to exercise independent decision-making and work under little supervision
Proven ability to lead, coach, and motivate staff in different locations
Strong business acumen and problem-solving skills
Proven ability to successfully execute corporate business plans
Proficiency in computer use and standard office applications
Ability to travel 50% of the time

💡 Responsibilities

Act with integrity and honesty.
Model servant leadership
Balance short-term needs with long-term goals/objectives
Build High Talent Crew
Ensure people feel cared for and connected to each other and foster a culture that values inclusion and diversity.
Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports.
Lead a regional team of district managers (DMs) with a focus on engagement and performance.
Continually build capability by coaching DMs through problem-solving and decision-making processes
Generate a strong talent pipeline, hire quality candidates, prioritize training and development, mitigate human resources issues, and foster retention.
Provide an exceptional employee experience by identifying opportunities for and approving promotions, while also taking disciplinary action, including terminations, as needed.
Grow and develop team of DMs while building pipelines for future DM talent within the districts.
Equip and empower DMs to make strategic and tactical decisions that increase employees engagement and positively impact the bottom line.
Visit stores regularly to observe store performance and work environment in order to provide feedback and recognition to store managers and DMs.
Communicate proactively with DMs and store managers to support their effective implementation of directives, policies and procedures.
Create buy-in from direct reports to adopt change—inviting input and ideas, while establishing clear expectations about the path forward.
Demonstrate advanced application of business acumen and make data-driven decisions resulting in positive outcomes for the region
Translate and communicate a clear, compelling company vision to the team that empowers them to meet or exceed company objectives.
Work cross-functionally with corporate leaders to advocate for resources, solve problems, improve processes, and enhance store performance
Build strong relationships and work closely with corporate business partners (i.e., HR, finance, real estate, construction, etc.) to capitalize on business opportunities
Analyze critical business results and regularly visit stores to drive greater performance among the DMs in your region
Leverage reports and metrics to make decisions that drive sales, improve the customer experience, and increase profitability
Drive accountability and ensure attainment of budget by controlling expenses, protecting company assets, driving sales, and maximizing profit margin
Strategically plan for operational enablement of revenue growth
Collaborate with, and provide helpful feedback to, regional support team
Listen carefully and prioritize interactions with associates at many levels within the region to stay informed of and proactively support regional needs
Encourage and empower regional team members to experiment and pilot more effective ways of working
Achieve results without compromising quality or integrity of work and adhere to company policies and local, state and federal laws
Create and sustain a sales culture that achieves regional business performance results.
Ensure exceptional customer experiences through the application of the Five Below service model
Strategically assess districts and coach leaders within district to drive consistency of customer experience and incremental sales growth
Perform other duties as needed

Leadership Project Management People Management HR Management Cross-functional Team Leadership Operations Management Financial Management Strategic Management Communication Skills Analytical Skills Mentoring Organizational skills Coaching Problem-solving skills Sales experience Budget management

Posted about 18 hours ago

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🔥 Gas Turbine GT11 Technical Project Manager (TPM) - Americas

Posted about 20 hours ago

📍 United States

💸 111200.0 - 185400.0 USD per year

🔍 Power Plant

🏢 Company: only_confidential_executive_recruiting

🔧 Requirements

Bachelor’s Degree in Engineering or related field from an accredited college or university
Minimum of 7-10 years engineering experience in turbomachinery, design, or power plant domain
Proven experience with gas turbine technology (specifically with the GT11 technology), maintenance planning and execution and upgrades

💡 Responsibilities

Lead technical Customer interface for assigned GT11 fleet in coordination with CSEs, CPMs, CSLs & FieldCore.
Liaises with internal engineering providers (i.e., Requisitions, Design, Parts, Configurations and Product Service) and CSEs to ensures consistent technical communication to Customer
Lead outage planning milestone review calls with CPM/CSL/Field core to layout detailed outage scope to reduce technical risk and identify opportunities to improve reliability
Identify opportunities to drive outage productivity and reduce costs
Use data to identify extra work opportunities beyond standard scope
Support parts identification and configuration optimization activities
Support fleet strategy for parts optimization
Lead engineering outage preparation activities
Support the Sales/Operations/Field organization in moving toward a consistent outage planning process
Work closely with Application Engineering, Configuration Management, and Supply Chain teams to ensure parts quality for outages
Provides input to application and requisition engineering to influence offers (ITO) and execution (OTR) of standardized CM&U
Supports consolidation and integration of CM&U scope into standard outage schedule
Accountable for plant technical history (RCA, technical issues, config, outage forecasting) in close collaboration with various Gas power business (i.e. Customer Support Engineering, Parts, Product Service and Configuration engineering teams)
Liaises with FieldCore for technical briefing during outage planning and execution of the assigned GT11 fleet
Consolidates and shares lesson learnt with other regional poles and implement the learning from other regions as applicable
Lead cost out and continues improvement projects for assigned fleet
Lead engineering assessment of outage scope to reduce technical risk and identify opportunities to improve reliability
Support parts identification and configuration optimization activities
Support fleet strategy for parts optimization
Lead engineering outage preparation activities
Support the Sales/Operations/Field organization in moving toward a consistent outage planning process
Represent GE at customer meetings and provide timely technical communication to external and internal customers
Support the Sales/Operations/Field organization in moving toward a consistent outage planning process
Work closely with Application Engineering, Configuration Management, and Supply Chain teams to ensure parts quality for outages
Develop and maintain engineering tools to improve capability and drive productivity
Represent GE at customer meetings and provide timely technical communication to external and internal customers

Leadership Project Management SQL Agile Data Analysis Product Management Cross-functional Team Leadership Operations Management Communication Skills Analytical Skills Problem Solving Customer service Mentoring Negotiation Presentation skills Time Management Written communication Relationship building Teamwork Active listening Risk Management Stakeholder management Process improvement Technical support Budget management

Posted about 20 hours ago

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🔥 Lead Resident Engineer Termobarranquilla

Posted about 20 hours ago

📍 Colombia

🔍 Services & Field Service, Technical Advising

🏢 Company: only_confidential_executive_recruiting

🔧 Requirements

Bachelor's degree from an accredited university or college
Advanced experience in the Services & Field Service and Technical Advising

💡 Responsibilities

Provide advice on inventory management and storage, and manage the on-site inventory at all times, so as to be able to recommend to the Owner the required supplies of HGPP and ensure that the Owner has sufficient HGPP available for the Gas Turbine Inspection when and as required by the Owner.
Supervise and provide recommendations to the Owner, the Owner's personnel, and agents for the execution of all Inspections.
Provide technical assistance for the gas turbines including technical recommendations for startup, operation recommendations and follow up on-site, monitoring of startups for the GTs with the objective of improving reliability.
Provide technical direction and guidance to craft labor in support of a power equipment outage
Includes direct people management responsibility including staffing and performance development.

Project Management People Management Operations Management Troubleshooting Technical support

Posted about 20 hours ago

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🔥 Client Operations Lead

Posted about 20 hours ago

📍 Canada, Brazil, United States, Mexico, Chile

💸 80000.0 - 160000.0 USD per year

🏢 Company: GrowthX Labs

🔧 Requirements

Experience with AI-powered workflow automation tools
A background in scaling operations at high-growth companies
Familiarity with project management and process documentation systems
Demonstrated SEO expertise, driving significant growth at multiple brands

💡 Responsibilities

Develop, implement, and continuously improve scalable processes
Maintain comprehensive documentation of standard operating procedures
Design and execute training programs that build operational excellence
Create resource materials to support ongoing learning and adoption of new tools
Identify inefficiencies and deploy solutions, collaborating with engineering to create or refine tools
Monitor operational metrics, ensuring processes yield measurable improvements
Recommend and implement corrective measures when needed
Partner with various teams to drive seamless integration of operations with company strategy
Ability to identify opportunities for AI integration into operational workflows
Ensure that operational improvements directly enhance client satisfaction and retention
Support business development initiatives by providing data-driven insights
Designing and optimizing workflows to ensure efficient, high-quality client service delivery
Working cross-functionally with Pod Leaders, Engineering, and Leadership teams to identify and resolve operational friction points
Leveraging advanced AI technologies to automate routine tasks, generate actionable insights, and enhance overall team effectiveness
Acting as a strategic advisor to internal teams to ensure that client expectations are met and exceeded, driving retention and business growth
Create and refine scalable processes that drive efficiency and service excellence
Develop and deliver training programs to empower both new and existing team members
Monitor pod performance and ensure adherence to established procedures
Work with engineering, product, and leadership teams to implement operational improvements
Track key metrics, analyze performance data, and implement strategies for continuous improvement

Leadership Project Management Data Analysis Cross-functional Team Leadership Operations Management Business Operations Communication Skills Analytical Skills Collaboration CI/CD Customer service SEO Agile methodologies RESTful APIs Training Client relationship management Strategic thinking Process improvement

Posted about 20 hours ago

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🔥 Director, Program Management and Operations (US)

Posted about 20 hours ago

📍 United States

🧭 Full-Time

💸 190000.0 - 210000.0 USD per year

🔍 Software Development

🔧 Requirements

5+ years leading a Program / Project / Delivery Management department or discipline
Experience leading company operations: People Ops and Talent Acquisition, to drive a company environment aligned with values and high engagement
Demonstrated experience leading program delivery to deliver business results
Vision and leadership abilities to inspire and mobilize talent
Innate ability to inspire partners to think differently about their program approach
Dynamic and ambitious approach to company building, for Able and for our partners’ organizations

💡 Responsibilities

Evolve, articulate, and implement the vision for Program Management within AI-Powered SDLC.
Build, mature and guide the team to deliver
Lead the definition and articulation of our delivery practices
All ELT members are actively engaged in partner management and development.
Overseeing contract (MSA/SOW/NDA) generation and approvals
Managing resourcing and allocations to optimize company performance
Gross Margin forecasting and tracking
Managing company contracts: SAAS, hardware, legal
Overseeing Talent Acquisition
Overseeing performance management systems and processes
Leading DEI initiatives
Overseeing on-boarding and off-boarding of team members
Overseeing the planning of team engagement activities, including ELT Offsites

Leadership Project Management Business Development People Management HR Management Cross-functional Team Leadership Operations Management Product Development Strategy Business Operations Financial Management Resource Planning Communication Skills Analytical Skills Collaboration Problem Solving Agile methodologies Teamwork Stakeholder management Strategic thinking Change Management Budget management

Posted about 20 hours ago

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