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🔥 Project Coordinator
Posted about 14 hours ago

📍 United States

🏢 Company: Verra Mobility👥 1001-5000💰 $1,000,000,000 Post-IPO Debt almost 4 years agoAutomotiveGovTechGovernmentFleet ManagementTransportationSmart CitiesPublic Safety

  • Minimum 2-5 years of project coordination and/or project management experience in a fast-paced environment
  • Project Management Professional Certification (PMP) preferred, relevant industry experience and/or client implementation experience can be substituted
  • Bachelor’s Degree in Business, Computer Engineering or Management Information Systems Degree required
  • Experience in coaching, leading and influencing others
  • Excellent communication and interpersonal skills
  • Experience in managing projects and schedules using Microsoft Project
  • Must understand the agile development methodology, applicable roles, and processes
  • Experienced with Office products like Excel, PowerPoint to generate reports and dashboards
  • Experienced with tools like Azure DevOps, Jira, Confluence
  • Strong problem-resolution, analytical skills, and stakeholder management expertise
  • Flexible and adaptable about learning, task assignments, and learning new technologies
  • Some experience with Project Portfolio Management (PPM) tools like Planview, Mavenlink, etc.
  • Agile Scrum Software Development practices and tools preferred.
  • Responsible for project management of assigned client implementations.
  • Partner with a cross-functional project team to deliver programs on time, on budget and according to contractual requirements.
  • Develop, distribute, and manage consolidated project plans, status reports, dashboards and communicate with stakeholders.
  • Actively manage risks, issues, actions, and dependencies through closure and communicate to maintain alignment.
  • Partner with the Account Management team to manage customer expectations through concise and timely communication.
  • Compile, track, and report on project financials throughout project lifecycle.
  • Works well in a team and is flexible in a fast-paced environment.
  • Ability to effectively manage time and shifting priorities for self and delivery team.

Project ManagementAgileData AnalysisProject CoordinationJiraCommunication SkillsAnalytical SkillsMicrosoft ExcelProblem SolvingCustomer serviceAgile methodologiesMS OfficeTeamworkClient relationship managementRisk ManagementStakeholder managementConfluence

Posted about 14 hours ago
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🔥 Junior IT Transformation Manager (m/f/d)
Posted about 17 hours ago

📍 Germany

🔍 IT Transformation

  • Several years of experience in project management, preferably within an IT transformation project.
  • Proficient experience with JIRA, Confluence, and other project management tools.
  • Strong organizational skills, with the ability to manage multiple priorities and deadlines effectively.
  • Curiosity to stay on the current state of market trends and technologies.
  • Certifications in Project Management (e.g., PMP), Agile methodologies (e.g. Scrum, Kanban), and/or Process Improvement (e.g., Lean Six Sigma) are a plus.
  • Support the IT Transformation department in the planning, execution, and monitoring of IT transformation projects, ensuring alignment with project goals and timelines.
  • Coordinate project activities, resources, and information to facilitate smooth project operations and communication among team members.
  • Maintain comprehensive project documentation, including project plans, status reports, meeting minutes, and risk registers.
  • Track project progress and performance, providing regular updates and reports to Transformation Managers and relevant stakeholders.

Project ManagementSCRUMJiraAgile methodologiesRisk ManagementChange ManagementConfluence

Posted about 17 hours ago
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🔥 Technical Support Engineer III
Posted about 21 hours ago

📍 India

🔍 Software Development

  • Bachelor's degree in computer science or a related field.
  • Minimum 10 yrs of total work experience interacting with customers along with strong verbal communication and listening skills.
  • Minimum 5 yrs of work experience as Jira Administrator.
  • Possess excellent diagnostic and troubleshooting skills.
  • A passion for providing legendary customer service to Business customers, using Atlassian Cloud products.
  • Basic understanding of Java code, familiarity with databases and SQL competence.
  • Preferred to have Scriptrunner experience.
  • Translating requirements of the business into Jira Service Management (JSM) solutions, and the implementation, testing & maintenance of these solutions.
  • Providing end user support for Atlassian products.
  • Create JSM projects, queries, reports and dashboards.
  • Develop JSM workflows, screen schemes, permission schemes and notification schemes.
  • Develop and maintain automations in Atlassian JSM, Jira Software, Confluence, and other Atlassian products including tool administration and customization.
  • Develop forms for customer portals in JSM.
  • Install, configure plugins, and deploy to extend JSM capabilities.
  • Build dashboards from add-ons, configure custom fields, support JSM configurations.
  • Configuring, managing, development and testing sandboxes.
  • Additional duties and responsibilities as necessary.

SQLJavaJiraAPI testingREST APICustomer serviceTroubleshootingScriptingConfluence

Posted about 21 hours ago
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🔥 Customer Support Manager
Posted about 21 hours ago

📍 United States

🧭 Full-Time

💸 117146.0 - 133371.0 USD per year

🔍 Healthcare

🏢 Company: Junction👥 1-10💰 $2,900,000 Seed almost 3 years agoDeveloper APIsHealth CareSoftware

  • Experience managing customer support at an early-stage B2B2C API based startup
  • Experience in healthcare operations (bonus)
  • Familiarity with API's
  • Tracking and analyzing support metrics
  • Customer obsessed
  • Managing customer support
  • Responding to customers
  • Building for the future
  • Monitoring our response rates and customer satisfaction

AWSPythonSQLData AnalysisGitReact NativeJiraProduct OperationsAPI testingFastAPIGoREST APIReactCommunication SkillsAnalytical SkillsCI/CDProblem SolvingCustomer serviceMicrosoft OfficeMentoringDevOpsTime ManagementDocumentationEmpathyTrainingTroubleshootingActive listeningJSONData entryData visualizationTeam managementProcess improvementTechnical supportCustomer supportCustomer SuccessConfluenceSaaS

Posted about 21 hours ago
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🔥 Lead Technical Writer, Developer Experience
Posted about 23 hours ago

📍 United States, Canada

🔍 FinTech

  • Bachelor’s degree in Computer Science, Engineering, Technical Writing, or a related field (or equivalent experience), plus 5+ years writing technical documentation for software development or APIs.
  • Strong understanding of programming fundamentals, version control (e.g., Git), CI/CD pipelines, and Agile processes. Comfortable using developer tools, common IDEs, and languages such as HTML, MDX/Markdown, etc.
  • Solid grasp of RESTful API design principles, familiarity with API testing tools such as Postman, and hands-on experience documenting APIs (including troubleshooting and best practices).
  • Proficiency with platforms like Confluence, GitHub, ReadMe, or Redocly; experience with open-source doc frameworks (e.g., Jekyll, Docusaurus, MkDocs); and knowledge of Swagger/OpenAPI for REST API documentation.
  • Experience using AI to improve documentation and workflows; willingness to learn and experiment with new AI tools and technologies; strong understanding of AI concepts and capabilities.
  • Exceptional writing, editing, and proofreading abilities—capable of translating complex technical details into accessible, concise documentation.
  • Adept at working independently and as part of cross-functional teams in a fast-paced environment, engaging seamlessly with product managers, engineers, and QA.
  • Prior exposure to cloud-based services, APIs, SDKs, or developer tools; startup experience, and FinTech/online payments industry knowledge are highly desirable.
  • Write and maintain clear, concise, and comprehensive documentation for software development tools, APIs, SDKs, and libraries.
  • Manage the API reference documentation, and create a framework and process for collaborating with engineers while maintaining a central theme and tone.
  • Utilize AI-powered writing tools to generate content, improve clarity, and ensure consistency.
  • Explore and evaluate new AI tools and technologies to enhance documentation workflows.
  • Collaborate with product managers to create best-in-class technical guides that align with product roadmaps and developer needs.
  • Partner with engineers to establish and maintain a unified API documentation style, ensuring a consistent tone and structure.
  • Design processes that empower engineers to efficiently manage and update API documentation, providing templates, guidance, and tools.
  • Write and maintain developer-focused content—including tutorials, reference docs, and sample code—that clearly illustrates integration and customization.
  • Create and deliver targeted release notes for merchants, developers, and internal staff, ensuring effective communication of product changes.
  • Gather feedback from stakeholders and the developer community to refine documentation for clarity, usability, and technical accuracy.
  • Champion Developer Experience best practices, staying current on new technologies to keep docs relevant and comprehensive.
  • Use qualitative and quantitative measures to assess the performance of developer documentation experience.

Software DevelopmentAgileGitHTMLAPI testingREST APICI/CDRESTful APIsDocumentationJSONConfluence

Posted about 23 hours ago
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🔥 Sr. Technical Project Manager
Posted about 23 hours ago

📍 US

🧭 Full-Time

💸 125000.0 - 135000.0 USD per year

🔍 Telehealth

🏢 Company: Henry Meds👥 201-500💰 Seed over 2 years agoPharmaceuticalDigital MediaMedicalHealth CareHealth Diagnostics

  • Minimum 5 years experience in project or program management
  • Strong preference for experience managing cross-company initiatives that span G&A, Marketing & Comms, and Tech teams
  • Experience with project management tools such as Jira, Asana, Confluence, or equivalent platforms
  • Proven ability to lead cross-functional teams in a dynamic environment
  • Excellent communication skills, with the ability to distill complex information into clear, actionable insights tailored to technical and non-technical stakeholders
  • Ability to navigate ambiguity, manage risks, and develop creative solutions
  • Develop detailed requirements and execution plans that manage risk and ensure high engagement across the organization
  • Lead sprint planning, backlog grooming, and prioritization meetings using Agile or hybrid project management methodologies
  • Facilitate collaboration across Engineering, Product, G&A, Marketing, Customer Success, and other teams to align priorities and ensure seamless execution.
  • Manage and lead project meetings, task prioritization, and accountability across teams
  • Identify low-overhead process improvements to enhance efficiency and performance
  • Lead in a dynamic environment, adapting to changes
  • See the big picture and maintain attention to detail in partnership with cross-functional teams (non-technical and technical)

LeadershipProject ManagementSQLAgileProject CoordinationJiraCross-functional Team LeadershipREST APICommunication SkillsCI/CDAgile methodologiesExcellent communication skillsRisk ManagementStakeholder managementProcess improvementConfluence

Posted about 23 hours ago
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🔥 Lead Producer (Project Manager) - Future Freelance
Posted 1 day ago

📍 United States, Canada

🧭 Contract

LeadershipProject ManagementAgileSCRUMProject CoordinationJiraCross-functional Team LeadershipCommunication SkillsStakeholder managementConfluenceBudget management

Posted 1 day ago
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🔥 Scrum Master
Posted 2 days ago

📍 Texas, Tennessee, Florida, Georgia, New York, Illinois, Maine, Colorado, California, Oregon

🔍 Software Development

🏢 Company: Boostlingo👥 101-250💰 Private over 3 years agoInformation ServicesInformation TechnologySoftware

  • 5+ years of experience in a Scrum Master, Project Analyst, or Junior Project Manager role.
  • Experience facilitating Agile workflows for software development teams.
  • Strong Jira and Confluence skills, able to manage and optimize workflows.
  • Excellent organizational and coordination skills, ensuring teams stay on track with sprint timelines.
  • Comfortable working with multiple development teams (3-4 teams simultaneously).
  • Ability to identify and escalate blockers quickly to keep work moving forward.
  • Strong communication skills, ensuring transparency between engineering, product, and leadership.
  • Experience working with SaaS environments.
  • Experience working within healthcare (clinical, supporting roles or vendors).
  • Facilitate Agile ceremonies (standups, sprint planning, backlog grooming, retrospectives) for up to four development teams.
  • Monitor and track sprint progress, ensuring teams stay on schedule and risks are identified early.
  • Coordinate with Product Managers and Technical Project Managers to align sprint goals, dependencies, and priorities.
  • Manage Jira boards and sprint tracking, ensuring stories and tasks are properly updated and workflows are streamlined.
  • Ensure team blockers and impediments are escalated and resolved efficiently.
  • Assist in cross-team coordination, ensuring dependencies are well managed between teams.
  • Maintain and update project documentation in Confluence, ensuring stakeholders have visibility into sprint progress.
  • Track sprint health and team velocity, providing reports and insights on team progress.
  • Support communication between engineering, product, and leadership by keeping teams aligned with business objectives.
  • Help standardize and optimize Agile execution processes to improve efficiency across teams.

Project ManagementAgileSCRUMProject CoordinationJiraJQLCommunication SkillsAgile methodologiesCross-functional collaborationTeam managementStakeholder managementConfluenceSaaS

Posted 2 days ago
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🔥 Technical Support Anaylst
Posted 4 days ago

📍 United States

🔍 Transportation

🏢 Company: trimblecareers

  • 2+ years of experience working in software and hardware troubleshooting or development capacity
  • Demonstrated success with root cause analysis
  • Excellent communication skills via phone, verbal, and written
  • Ability to work in a fast-paced, ever-changing environment, with a positive, growth-mindset attitude
  • Identify, troubleshoot, document, resolve, and escalate hardware and software issues via CRM
  • Communicate with customers via inbound/outbound calls, emails, casework, and chats
  • Ensure individual and team SLAs/KPIs are maintained and on track
  • Clearly and effectively communicate technical concepts, both verbally and in writing, to technical and non-technical audiences
  • Collaborate with senior team members and internal teams to ensure team visibility to ongoing issues
  • Prioritize inbound cases and requests based on severity and customer impact
  • Make recommendations on business processes, research approaches, technical tools, and overall team improvement opportunities
  • Collaborate on documentation creation needed for internal cross-functional teams

SQLHTMLJiraCommunication SkillsCustomer serviceLinuxDocumentationTroubleshootingActive listeningJSONTechnical supportCRMScriptingDebuggingConfluence

Posted 4 days ago
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🔥 UX Writer
Posted 4 days ago

📍 United States

🔍 Financial Services

  • 3+ years of professional writing experience in UX writing, technical writing, or copywriting
  • BA/BS degree or 4 additional years of relevant experience
  • Online portfolio of consumer centric writing samples and content design, including at least two launched products
  • Excellent written and verbal communication skills
  • Creative problem-solving mindset
  • Experience working and collaborating in Figma
  • Write clear and concise copy for all aspects of the digital user experience, from form flows and landing pages to chat messages and product interfaces, across the product development lifecycle.
  • Express the Brand attributes (Sincere, Encouraging, Optimistic, Refreshing, Straightforward, Caring, Knowledgeable) across multiple products and experiences while adhering to design principles, addressing research findings, and delivering on business strategy.
  • Work closely and collaboratively outside of Marketing with product designers, researchers, product managers, and engineers to understand UX project requirements, opportunities, objectives, and challenges.
  • Lead content discussions with partners, presenting your work, explaining your intention, and responding to feedback.
  • Closely monitor creative testing outcomes to infer messaging and copy insights to document and leverage in future projects.
  • Step into the shoes of our target audience to understand their needs and wants, and then balance that perspective with business objectives.
  • Build and sustain close collaboration with fellow Marketing writers in Acquisition and Lifecycle to share messaging insights across all audience segments and enable a more consistent user experience in these digital touchpoints.
  • Maintain UX writing discipline in the organization by adhering to style guides, established workflow process, collaborative guidelines, and best practices for design system components.
  • Manage your content projects through all established workflow systems, taking full accountability for meeting required SLAs and compliance approvals. Clearly communicate status at each checkpoint and involve stakeholders as necessary.
  • Carefully review your own work for correct grammar, spelling, punctuation, etc. Articulate thought process and rationale behind your work to teammates and stakeholders.
  • Provide additional writing support outside of UX, as business priorities require (i.e. Brand, Lifecycle).
  • Act as a subject matter expert and promote the benefits of quality UX writing internally at the company.

Data AnalysisDesign PatternsFigmaProduct ManagementUser Experience DesignGoogle AnalyticsJiraProduct DevelopmentProduct AnalyticsContent creationContent managementProduct designCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelCustomer serviceMicrosoft OfficeAgile methodologiesRESTful APIsWritingEditingStakeholder managementFinancial analysisConfluenceA/B testing

Posted 4 days ago
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