Boostlingo

Boostlingo is a language software and technology focused on defining and developing the interpretation technology solutions.

101-250 employees
Founded 2016
Information Services
Private Company

Hybrid Work Model

This company offers a hybrid work model combining remote and office work.

Open Positions4

Location: United States (Remote)Full-TimeLanguage technologyPosted
  • Lead and develop a team of 3 to 7 technical support specialists through regular 1:1s, mentoring, and performance reviews.
  • Own team OKRs and manage the team’s work against company priorities.
  • Review and co-work support tickets, run ticket review sessions, and record walkthroughs for teammates working off-hours.
  • Turn recurring issues into documented procedures and build checks to identify problems before clients report them.
  • Develop AI-assisted quality assurance with the Technical Support Operations Lead.
  • Serve as an escalation point for internal and external stakeholders, join client calls, and represent Support on site when needed.
  • Work with onboarding, Sales, and Account Management to address client needs.
  • Triage Engineering tickets and advocate for client needs and internal tooling with Product.
  • Share ownership of 24/7 support, 7-7 intake, and events coverage with the support leadership team.
  • Collaborate with BPO partners and report against support OKRs.
SQLPeople ManagementWebRTC+3 more
Showing 1 of 4 positions

About Boostlingo

Boostlingo pioneered the next generation of interpretation technology, breaking down language barriers with innovative software solutions. You will contribute to a platform that processed 60% Annual Recurring Revenue (ARR) growth in 2023, now serving organizations across healthcare, legal, and education. We unite human and AI capabilities to provide seamless on-demand video, over-the-phone, and simultaneous interpretation for over 300 languages. Our robust platform includes advanced management systems and AI-powered captioning, transcription, and real-time translation features. We help connect people globally, making language access simple, fast, and reliable.

How We Work

Boostlingo operates with a hybrid/remote model, allowing you flexibility and autonomy. Our culture is built on four core values: Positive Vibes, No Hide, Go Seek, Be Bold, Stay Humble, and Be Inclusive. We foster an environment where every voice matters, promoting creativity and individuality. We've been recognized as one of Inc. Magazine's Best Workplaces for three consecutive years (2022-2025). This reflects our dedication to a supportive and engaging work environment.

Engineering at Boostlingo

At Boostlingo, you will shape the future of language technology by integrating cutting-edge AI into our core interpretation platform. We are building Boostlingo 2.0, focusing on AI-native products from concept to production. You'll tackle challenges like prompt design, RAG systems, and evaluation frameworks for probabilistic AI. We value a builder mindset, encouraging direct prototyping with Python/JavaScript and experimenting with model APIs. This role isn't just about defining roadmaps; it's about actively constructing them and owning measurable business outcomes.

Why Join Us

  • Drive the strategic transformation of an AI-forward platform in the language access industry.
  • Work in a company recognized as one of Inc. Magazine's Best Workplaces for three consecutive years.
  • Practice a builder mindset, prototyping solutions and owning end-to-end product development.
  • Contribute to a mission-based ethos that breaks down communication barriers globally.
  • Enjoy a hybrid/remote work arrangement with competitive compensation and robust benefits.

Benefits & Perks

  • Competitive compensation and robust benefits offerings.
  • 401(k) plan with company match.
  • Flexible Paid Time Off (PTO).
  • Hybrid/Remote working arrangements.
  • Holistic wellness strategy, including mental health stipends and teletherapy access.

Tech Stack

mobilemxframeworkmapping

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