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📍 United States

🧭 Full-Time

🔍 Accounting

🏢 Company: Patriot Software👥 101-250💰 Series B almost 2 years agoAccountingHuman ResourcesFinancial ServicesBookkeeping and PayrollSaaSSoftware

  • High School Diploma, GED, or equivalent
  • Experience in Accounting, Bookkeeping, Finance, or Mathematics.
  • 1+ years of experience applying accounting or bookkeeping principles in a professional setting.
  • 1+ years of experience in a high-volume Customer Support or Call Center setting.
  • Exceptional customer service skills, including strong verbal and written communication.
  • Proficient with technology, with the ability to quickly learn and adapt to new software and tools.
  • Consistent, Reliable High-Speed Internet Access
  • Dedicated, quiet workspace free from distractions
  • Approximately 95% of your time will be spent with customers delivering exceptional customer service experiences through personalized interactions with customers via phone, live online chat, and email (no robots here!)
  • Utilize your expertise and problem-solving abilities to assist customers with software support regarding accounting, payroll, and tax-related software inquiries.
  • Act as a liaison between customers and internal teams to provide valuable insights for product development and enhancements.
  • Continuously expand your knowledge of the software, new features, and accounting and payroll best practices.
  • Work independently for approximately 80% of the day, while collaborating remotely with team members and attending meetings as needed.
  • Handle sensitive customer information securely and follow the company’s data protection protocols.
  • Maintain strong attention to detail and ensure accurate and timely documentation of customer interactions.
  • Offer guidance and support to customers regarding new product features and software functionality.

Communication SkillsMicrosoft ExcelProblem SolvingCustomer serviceAccountingAttention to detailTime ManagementWritten communicationMultitaskingMicrosoft Office SuiteAdaptabilityActive listeningData entryCRMFinanceCustomer supportBookkeeping

Posted about 9 hours ago
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📍 Japan

🧭 Full-Time

🔍 Cloud Migration & Modernization

  • Deep expertise within specific technology domain areas (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics)
  • Enterprise IT application experience
  • Hands-on experience in at least one of the following: software development, DevOps engineering, systems administration, or systems architecture in public cloud AWS domain
  • In-depth knowledge of Windows and Linux Operating Systems
  • Must have experience driving for engineering solutions and working across teams
  • Extensive experience and judgment to plan and accomplish goals
  • Ability to apply general rules to specific problems to produce conclusions and responses.
  • Ability to communicate effectively, both verbal and written
  • Strong process improvement experience
  • High proficiency in Japanese Language (N1 or above)
  • Planning and execution of system migration from on-premises to the cloud (AWS, Azure, GCP)
  • Design, construction, and operational management of cloud environments
  • Modernization of applications utilizing cloud-native technologies and containerization
  • Definition of requirements with clients and conducting technical feasibility studies
  • Implementation of risk assessment and security measures associated with cloud migration
  • Support project management and coordination with stakeholders
  • Development of tools and scripts to promote automation and efficiency
  • Creation of technical documentation and technical guidance to team members

AWSDockerProject ManagementPythonSoftware DevelopmentCloud ComputingGCPKubernetesProject CoordinationAzureCommunication SkillsAnalytical SkillsCI/CDProblem SolvingMicrosoft OfficeRESTful APIsLinuxDevOpsTerraformMicrosoft Office SuiteNetworkingTeamworkAnsibleScriptingData analytics

Posted about 12 hours ago
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🔥 Program Development Manager
Posted about 12 hours ago

📍 United States

💸 80000.0 - 100000.0 USD per year

🔍 Home Improvement

🏢 Company: Installation Made Easy👥 51-100Home ImprovementEnterprise SoftwareSoftware

  • Bachelor’s degree in business administration or related field
  • Experience in home improvement, retail, project management, or merchandising is preferred
  • Proven ability to manage multiple projects and priorities simultaneously, with a track record of driving projects to successful completion.
  • Strong business acumen with an eye for detail and a commitment to excellence.
  • Exceptional communication skills, both verbal and written, with the ability to present complex information in a clear and concise manner.
  • Self-motivated, independent, and able to thrive in a remote work environment.
  • Confident, charismatic, and capable of handling stressful situations with composure and professionalism.
  • Highly organized with excellent time management skills and a demonstrated ability to meet deadlines.
  • Computer literate, including proficient in Microsoft Office Suite and other computer software
  • Drive the performance and enhance the effectiveness of both existing and new programs.
  • Responsible for identifying, developing, and managing strategic partnerships that enhance IME’s offerings and contribute to the company’s long-term growth.
  • Lead the development, planning, and implementation of new initiatives and home improvement programs.
  • Oversee project timelines, track progress, and ensure that all projects meet the company’s high standards for quality and timeliness.
  • Analyze existing business processes, identify areas for enhancement, and proactively seek ways to optimize efficiency across all projects.
  • Produce detailed reports, timelines, and presentations to communicate project expectations and progress to senior management, clients, and other stakeholders.
  • Work closely with internal teams—including operations, product development, and marketing—to gather project requirements, address challenges, and ensure seamless execution of programs.
  • Collaborate with operations and technical teams to identify and resolve software issues, enhance program features, and improve internal processes.
  • Write development requirements.
  • Maintain regular communication with Operations teams to ensure they are informed of new programs and features.
  • Build and maintain strong relationships through regular communication, addressing concerns, and ensuring that all stakeholders are aligned with program objectives.
  • Perform other duties as required.

Project ManagementBusiness AnalysisBusiness DevelopmentProject CoordinationCross-functional Team LeadershipCommunication SkillsWritten communicationMicrosoft Office SuiteMS OfficeRelationship managementStakeholder managementComputer skills

Posted about 12 hours ago
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🔥 Associate Executive Assistant
Posted about 13 hours ago

📍 United States

🏢 Company: resmed_external_careers

  • 5+ years of experience supporting multiple senior or global leaders, with proven ability to manage complex calendars, coordinate travel, and handle confidential information with discretion
  • Demonstrated strength in planning and executing meetings, events, and special projects - preparing materials, capturing action items, and ensuring timely follow-through
  • Strong communicator – clear, concise, and thoughtful in both written and verbal interactions, with the ability to build trusted relationships across functions and levels
  • Manage scheduling and projects
  • Provide dedicated support to multiple senior leaders, managing complex calendars across time zones with precision and urgency
  • Prepare materials, agendas, and background documentation for internal and external meetings; ensure appropriate follow-up is tracked and completed
  • Coordinate and book travel (domestic/international), including detailed itineraries and related logistics
  • Draft, review, and manage professional correspondence and team-wide communications

Project CoordinationAdministrative ManagementCommunication SkillsMicrosoft ExcelAttention to detailOrganizational skillsTime ManagementWritten communicationMicrosoft Office SuiteInterpersonal skillsRelationship buildingProblem-solving skillsMS OfficeTeamworkVerbal communicationActive listeningData entryComputer skills

Posted about 13 hours ago
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📍 Canada

💸 50000.0 - 55000.0 USD per year

  • Bilingual (English and French)
  • 3+ years’ experience in office management or administration
  • Previous experience in a service-related industry; experience in Employment Services an asset
  • Ability to manage multiple priorities and deadlines in a fast-paced environment
  • Excellent customer service, diplomacy, and interpersonal skills
  • Able to maintain composure during difficult and high-pressure situations
  • Must be able to work independently with minimal supervision
  • Excellent communication skills
  • Above average administrative and organizational skills
  • Solid problem solving, prioritizing, and multi-tasking skills
  • Strong digital literacy including social media and advanced Microsoft Office skills, with a focus on Excel
  • Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal record check
  • Flexibility: able to work in different locations and travel across Ottawa and surrounding region
  • Perform administrative tasks and provide general support for the Contract Management team
  • Draft communications to external partners in both official languages
  • Coordinate logistics and provide administrative support for events (in-person and virtual)
  • Organize file management and improve efficiencies in document storage infrastructure
  • Prepare and analyze reports and share with the appropriate team members
  • Contribute to continuous improvement efforts by supporting and assisting the Contract Management team with efficiency and effectiveness initiatives
  • Work to continually improve organizational systems and process to maximize program efficiency, effectiveness, and productivity in support of enhanced client outcomes
  • Review reporting and monitor performance and contractual compliance
  • Act as the internal contact and maintain key partner contacts database and relationships
  • Liaise with key collaborators on behalf of the organization

Administrative ManagementCommunication SkillsMicrosoft ExcelCustomer serviceMicrosoft OfficeOrganizational skillsMicrosoft Office SuiteProblem-solving skillsReportingData entryCustomer support

Posted about 14 hours ago
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🔥 Director, Development Operations
Posted about 17 hours ago

📍 United States

🧭 Full-Time

💸 101164.38 - 172439.28 USD per year

🔍 Nonprofit Management

  • 10+ years of experience in fundraising operations, nonprofit management, or development services
  • Extensive experience with CRM systems such as Mission CRM, Salesforce, or similar platforms
  • Strong knowledge of fundraising compliance, donor privacy laws, and financial reconciliation processes
  • Expertise in data analysis, reporting, and revenue forecasting
  • Experience managing gift processing, donor acknowledgment, and stewardship programs
  • High proficiency in Microsoft Office Suite, particularly Excel for data manipulation and reporting
  • Experience handling sensitive and confidential donor information with discretion
  • Strong problem-solving, project management, and leadership skills
  • Lead and manage a team responsible for fundraising operations, data management, and financial reporting.
  • Serve as the primary liaison between Development, Finance, and Technology teams to ensure smooth fundraising operations and financial reconciliation.
  • Oversee database management, gift entry/processing, and stewardship systems to support fundraising goals.
  • Ensure compliance with all legal, regulatory, and ethical standards related to fundraising, including IRS regulations, donor privacy, and financial reporting.
  • Develop fundraising analytics and reporting tools, providing real-time insights into revenue forecasting, donor retention, and campaign performance.
  • Partner with Finance and Technology teams to design, test, and improve data management systems, fundraising performance dashboards, and reconciliation processes.
  • Oversee financial reporting, ensuring alignment between revenue projections and fundraising activities.
  • Develop and refine policies, procedures, and systems to enhance fundraising efficiency and ensure data integrity.
  • Oversee CRM strategy and data management, ensuring accurate and timely gift processing, acknowledgments, and reporting.
  • Stay current on fundraising compliance regulations and industry best practices, recommending process improvements and risk mitigation strategies as needed.
  • Collaborate with TR leadership and Development leadership to inform strategic planning and support transformational growth.

LeadershipProject ManagementData AnalysisSalesforceCross-functional Team LeadershipOperations ManagementFinancial ManagementMicrosoft ExcelComplianceMicrosoft Office SuiteReportingData visualizationTeam managementStakeholder managementCRMData modelingData analyticsData managementBudget management

Posted about 17 hours ago
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🔥 Associate, Public Relations
Posted about 18 hours ago

📍 United States

🧭 Full-Time

💸 47054.09 - 80205.84 USD per year

  • Bachelor’s degree or equivalent experience
  • 3-5 years of experience in public relations, media relations, or a related field
  • Proven ability to secure national media coverage and maintain relationships with high-profile reporters
  • Experience writing press materials and coordinating media interviews.
  • Strong verbal and written communication skills, with the ability to craft compelling narratives
  • Experience using media monitoring platforms such as Muck Rack, Cision, or Meltwater
  • Ability to manage multiple deadlines and work in a fast-paced environment
  • Lead national media outreach efforts, building and maintaining relationships with journalists, editors, and producers.
  • Secure earned media placements across print, digital, and broadcast outlets to elevate TR’s brand and mission.
  • Develop and distribute press materials, including media advisories, press releases, and key messaging documents.
  • Coordinate media interviews, including scheduling, briefing spokespeople, and providing talking points.
  • Monitor and analyze media coverage, identifying trends and opportunities for increased visibility.
  • Support crisis communications and rapid-response efforts, ensuring timely and strategic media engagement.
  • Collaborate with internal teams to align media outreach with TR’s broader brand and marketing efforts.
  • Track and report on media outreach efforts, providing insights and recommendations for ongoing strategy.

Project CoordinationCommunication SkillsWritten communicationMicrosoft Office SuiteRelationship buildingTeamwork

Posted about 18 hours ago
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📍 Wellesley, MA, The Woodlands, TX, Houston, TX, Boston, MA

🧭 Part-Time

🔍 Education

🏢 Company: Ensemble Performing Arts

  • Strong customer service mindset
  • Organized
  • Motivated self-starter
  • Attention to detail
  • Interest in music education is an asset
  • Coordinate lessons for students and teachers
  • Handle social media posts
  • Help manage daily tasks
  • Be involved in interviews and orientations
  • Assist with recital planning
  • Help with strategy development

Administrative ManagementCommunication SkillsCustomer serviceAttention to detailOrganizational skillsTime ManagementMicrosoft Office SuiteInterpersonal skillsTeamwork

Posted 1 day ago
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📍 US and US territories

🧭 Full-Time

💸 31000.0 - 44000.0 USD per year

🔍 Customer Service

  • High School diploma or equivalent required.
  • 2 years experience in a contact center or other fast-paced customer service environment required.
  • Excellent professional communication skills required, both verbal and written.
  • Proficient PC skills with an emphasis on Microsoft Office suite including Outlook and Microsoft Word, experience with Microsoft Teams a plus.
  • Must be able to thrive in a work environment that demands high-level focus, low mobility, and high observation.
  • Possess the ability to maintain a positive approach to the business, demonstrating flexibility and teamwork.
  • Incumbent must meet internet speed requirements, pass background and drug tests, have a safe and secure workspace, and follow department's Remote Work Policy.
  • Delivers a consumer experience that drives unsolicited, positive “word of mouth” advertisement for Moen Incorporated
  • Manages inbound calls from Spanish and/or English speaking consumers from the US and US territories.
  • Manages inbound calls from consumers to resolve product and technical support issues. This includes identifying and determining the problem and cause, and explaining the best resolution
  • Efficient use of technology to assist consumer with identification of product, explanation of resolution, and technical support and instruction for repair and/or installation of service kit or product.
  • Negotiates solutions in challenging/sensitive consumer situations that have a positive outcome for both the consumer and Moen
  • Maintains professional composure during interactions
  • Achieves daily metrics in call quality, call management, and productivity standards consistently as well as adhering to all processes and procedures
  • Records consumer demographics, product information, and troubleshooting efforts as required
  • Performs other duties and/or special assignments as needed

Communication SkillsCustomer serviceWritten communicationMicrosoft Office SuiteProblem-solving skillsTeamworkVerbal communicationTroubleshootingActive listeningComputer skillsTechnical support

Posted 1 day ago
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📍 United States

🧭 Full-Time

💸 70000.0 - 90000.0 USD per year

🔍 Clinical Services

🏢 Company: Reveleer👥 101-250💰 $65,000,000 Debt Financing over 1 year agoArtificial Intelligence (AI)SaaSMachine LearningInformation TechnologyHealth Care

  • Current coding certification required through AAPC and/or AHIMA (e.g., CPC, CPC-P, CPC-H, CPC-I, CRC, CCS, RHIT, RHIA)
  • Minimum of 2 years of coding experience, with direct knowledge of Medicare and commercial risk adjustment models, including Hierarchical Condition Categories (HCC)
  • Experience working across all Reveleer clinical lines of business, including Risk Adjustment, Initial Validation Audit (IVA), and HEDIS abstraction
  • Strong knowledge of ICD-10 and CPT coding guidelines, medical terminology, anatomy, and physiology
  • Familiarity with coding quality audits, re-education strategies, and identifying error trends
  • Bachelor's degree preferred
  • Commitment to confidentiality and protection of patient health information in accordance with HIPAA and privacy standards
  • Demonstrated ability to facilitate engaging, interactive training sessions in both live (virtual or in-person) and asynchronous formats
  • Strong understanding of adult learning principles, learning styles, and behavior change strategies
  • Ability to design and deliver structured learning experiences that promote skill application and knowledge retention
  • Skilled in developing and maintaining comprehensive training materials such as facilitator guides, visual presentations, job aids, assessments, and quick-reference tools
  • Experience creating and using knowledge checks or assessments to measure learning outcomes and identify coaching opportunities
  • Proficient in adapting communication styles and instructional techniques to meet the needs of various audiences (e.g., internal coders, QA staff, customers)
  • Comfortable and professional on camera for virtual instructor-led sessions and team meetings
  • Proven ability to gather and incorporate learner feedback to improve training quality and effectiveness
  • Experience collaborating with subject matter experts (SMEs), clinical leaders, or QA teams to align training with business goals and performance expectations
  • Excellent verbal and written communication skills, with the ability to explain complex clinical or coding concepts clearly and concisely
  • Highly professional, articulate, self-directed, and able to manage multiple training initiatives with minimal supervision
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Strong computer skills with ability to learn new systems quickly
  • Reliable high-speed internet access required for remote work and virtual training delivery
  • Familiarity with LMS platforms, Zoom, Microsoft Teams, and other virtual training tools.
  • Facilitate Internal Training: Design and Deliver onboarding and ongoing training for internal clinical coders on the Reveleer platform, coding standards, and documentation protocols. Sessions may be live virtual or in-person.
  • Train Customers on Guidelines: Provide customer-facing training focused on clinical coding guidelines and ensure alignment with internal training for consistency and accuracy.
  • Maintain and Update Coding Guidelines: Own the creation, maintenance, and communication of internal and customer-facing coding guideline documents; ensure updates reflect compliance and operational changes.
  • Develop CEU Content: Design continuing education resources for coders and abstractors, including content eligible for AAPC CEUs and submission for approval.
  • Create Learning Materials: Write and design clear, engaging, and instructionally sound learning materials—including slide decks, guides, job aids, and reference documents—for both internal and external audiences.
  • Assess Training Needs: Evaluate training requirements based on audit results, project-level needs, and customer-specific expectations. Develop plans to re-educate coders based on error trends.
  • Collaborate Cross-Functionally: Partner with Clinical Operations, QA, and Product teams to ensure training programs reflect current processes and system updates.
  • Flex Schedule Support: Adjust work hours as needed to deliver training and provide support across multiple coder shifts and global time zones, including evenings, weekends, and occasional offshore (India) schedules.
  • Drive Continuous Improvement: Gather feedback, analyze performance data, and identify opportunities to enhance training effectiveness and learning outcomes.
  • Special Projects: Support additional training initiatives and departmental projects as needed.

Communication SkillsAnalytical SkillsCustomer serviceAttention to detailOrganizational skillsPresentation skillsWritten communicationDocumentationMicrosoft Office SuiteInterpersonal skillsProblem-solving skillsTrainingComputer skills

Posted 1 day ago
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