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1,209 jobs found.

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🔥 Head of Product Design

Posted about 1 hour ago

📍 Worldwide

💸 218000.0 - 300000.0 USD per year

🏢 Company: Invisible Technologies👥 101-250💰 Seed about 4 years agoInformation Services Project Management Information Technology

🔧 Requirements

10+ years in product design with 5+ years leading multi-disciplinary teams; proven ability to scale, mentor, and develop high-performing design orgs.
Experience driving design as a business lever, translating company goals into scalable design strategies, and solving complex, ambiguous challenges.
Strong operational acumen in budgeting, hiring, and resource planning; adept at leveraging low-code/no-code tools (e.g., Webflow, Framer, Figma prototypes) to accelerate design iteration and validation.
Proven ability to influence and partner with product, engineering, and executive teams to drive design-led innovation.
Deep knowledge of design systems, UX best practices, modern tools (Figma, Sketch), front-end technologies, and rapid prototyping for AI-driven or enterprise products.

💡 Responsibilities

Evangelize user personas and journeys across all our product lines, providing a connective & cohesive tissue across them
Create a design system with reusable components across all the personas/journeys
Customer interviews/calls to understand painpoints and find innovative solutions
Design best practices (design reviews, user research etc)
Build and lead a world-class design team
Cross-functional champion; solves for needs of both, internal and external users
Participates with senior management to establish strategic plans and objectives. Makes final decisions on implementation and ensures operational effectiveness. Effectively cascades functional strategy and contributes to development of organizational policies
Works on complex issues where problems are not clearly defined and where fundamental principles do not fully apply.
Translates business segment strategy into functional plans and guides execution.
Participates in corporate development of methods, techniques and evaluation criteria for projects, programs, and people.
Ensures budgets and schedules meet corporate requirements.
Sets direction, strategy, and vision for 2 or more teams or subteams. Holds team members accountable.
Proposes plans for budgeting, execution, and hiring.
Owns decision making in partnership with functional leadership.

Leadership Adobe Illustrator Adobe InDesign Adobe Photoshop Figma People Management Product Management UI Design User Experience Design Cross-functional Team Leadership Product Development Product design Strategic Management Sketch Agile methodologies RESTful APIs Mentoring Budgeting Cross-functional collaboration Stakeholder management Prototyping Customer support

Posted about 1 hour ago

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🔥 Accounting Support Representative I

Posted about 2 hours ago

📍 United States

🧭 Full-Time

🔍 Accounting

🏢 Company: Patriot Software👥 101-250💰 Series B almost 2 years agoAccounting Human Resources Financial Services Bookkeeping and Payroll SaaS Software

🔧 Requirements

High School Diploma, GED, or equivalent
Experience in Accounting, Bookkeeping, Finance, or Mathematics.
1+ years of experience applying accounting or bookkeeping principles in a professional setting.
1+ years of experience in a high-volume Customer Support or Call Center setting.
Exceptional customer service skills, including strong verbal and written communication.
Proficient with technology, with the ability to quickly learn and adapt to new software and tools.
Consistent, Reliable High-Speed Internet Access
Dedicated, quiet workspace free from distractions

💡 Responsibilities

Approximately 95% of your time will be spent with customers delivering exceptional customer service experiences through personalized interactions with customers via phone, live online chat, and email (no robots here!)
Utilize your expertise and problem-solving abilities to assist customers with software support regarding accounting, payroll, and tax-related software inquiries.
Act as a liaison between customers and internal teams to provide valuable insights for product development and enhancements.
Continuously expand your knowledge of the software, new features, and accounting and payroll best practices.
Work independently for approximately 80% of the day, while collaborating remotely with team members and attending meetings as needed.
Handle sensitive customer information securely and follow the company’s data protection protocols.
Maintain strong attention to detail and ensure accurate and timely documentation of customer interactions.
Offer guidance and support to customers regarding new product features and software functionality.

Communication Skills Microsoft Excel Problem Solving Customer service Accounting Attention to detail Time Management Written communication Multitasking Microsoft Office Suite Adaptability Active listening Data entry CRM Finance Customer support Bookkeeping

Posted about 2 hours ago

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🔥 Customer Success - Churn Prevention Specialist (w/m/d)

Posted about 4 hours ago

📍 Germany

🧭 Full-Time

🔍 Software

🏢 Company: HERO Software GmbH

🔧 Requirements

Experience in reactivating customers - ideally in a software company - and know exactly how to set the right triggers
Strong communication skills
Builds relationships with customers

💡 Responsibilities

Contact customers directly and proactively to understand their needs and offer tailored solutions to make them active users again.
Use your experience from other software areas to carry out proven conversation formats.
Systematically record the reasons for inactivity, and immediately initiate measures to improve customer satisfaction.
Work closely with our Growth and Customer Success team to seamlessly coordinate and implement activation measures.

Software Development Data Analysis Communication Skills Analytical Skills Customer service Agile methodologies RESTful APIs Problem-solving skills Account Management Teamwork Relationship management CRM Customer support Customer Success SaaS

Posted about 4 hours ago

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🔥 Tamil Remote Telephone Video Interpreters Required Bristol

Posted about 4 hours ago

📍 Worldwide

🔍 Translation/Interpretation

🏢 Company: Recruitment Empire👥 51-100 Employment Human Resources Recruiting Professional Services

🔧 Requirements

Fluent in English and another language
All applicants must have the right to work in the UK
You must be aged 21 or over
Formal qualifications such as: Diploma in Public Service Interpreting (DPSI), Community Interpreting, NRPSI, CIOL, ITI registered is advantageous, Degree in Translation/Interpreting/Languages, Any other interpreting related qualification

💡 Responsibilities

Interpreting between English and your native language over the phone or video.
Providing interpretation services to clients and customers with limited English Proficiency.
Interpret for people using legal, health and local government services
Check the non-English speakers understanding after each sentence
Conference, consecutive and public service interpreting
Provide an accurate, confidential, and impartial interpreting service.
Maintaining confidentiality and Adhering to the Code of Conduct

Communication Skills Customer service RESTful APIs Written communication Interpersonal skills Excellent communication skills Verbal communication Active listening Customer support English communication

Posted about 4 hours ago

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🔥 VP of Finance & Operations

Posted about 5 hours ago

📍 United States

🔧 Requirements

10+ years of progressive financial leadership, including 5+ years in a senior/executive role with cross-functional operational oversight.
Proven success in scaling finance operations, driving growth-stage fundraising or investor relations, and partnering with C-level executives and Boards.
Deep experience managing teams across Finance, Compliance, Risk/Fraud, and Customer Experience in a fast-paced, data-driven organization

💡 Responsibilities

Lead financial planning, analysis, and forecasting efforts.
Oversee preparation and presentation of financial reports.
Manage cash flow, fundraising strategy, and liquidity planning.
Serve as the executive lead for investor relations and fundraising efforts.
Provide executive oversight of the Fraud & Risk team.
Lead the Customer Support and Success teams.

Leadership Data Analysis People Management Cross-functional Team Leadership Operations Management Financial Management Accounting Compliance Reporting Budgeting Risk Management Financial analysis Customer support Customer Success Budget management

Posted about 5 hours ago

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🔥 Property Management Maintenance Coordinator (Remote - Real Estate)

Posted about 5 hours ago

📍 Colombia, Mexico, Argentina

🧭 Contract

💸 700.0 - 1000.0 USD per month

🔍 Real Estate

🏢 Company: Propertyse

🔧 Requirements

A minimum of 2 years in a customer-facing role, utilizing multitasking skills
B1/B2 or higher proficiency in English is required.

💡 Responsibilities

Takes initiative, leads projects from start to finish, and solves problems on their own.
Responsible for completing projects from start to finish, solving problems on their own, and making recommendations for improvement to leadership.
Ability to have both professional and friendly interactions, build good relationships, work well with others, and be a strong listener.
Managing existing dashboards, and creating new ones, for projects in Google Sheets, ClickUp, etc.
Coordinating and managing work orders with vendors and tenants.
Comfortable using new technology software and a strong ability to learn different technology platforms.
Update the status of repairs in Property Management Software.
Answer all emails and acknowledge requests within 24 hours.
Take initiative to problem solve when needed.
Continue to help build out training.
Assist in training and onboarding new team members.
Ability to have performance discussions with team members.
Able to communicate Ownership’s vision and directives to team members.
Comfortable suggesting ideas, suggestions, and comments to Ownership.

Project Management Communication Skills Microsoft Excel Customer service Multitasking Computer skills Customer support English communication

Posted about 5 hours ago

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🔥 Bilingual Administrative Assistant - Contract Management

Posted about 7 hours ago

📍 Canada

💸 50000.0 - 55000.0 USD per year

🔧 Requirements

Bilingual (English and French)
3+ years’ experience in office management or administration
Previous experience in a service-related industry; experience in Employment Services an asset
Ability to manage multiple priorities and deadlines in a fast-paced environment
Excellent customer service, diplomacy, and interpersonal skills
Able to maintain composure during difficult and high-pressure situations
Must be able to work independently with minimal supervision
Excellent communication skills
Above average administrative and organizational skills
Solid problem solving, prioritizing, and multi-tasking skills
Strong digital literacy including social media and advanced Microsoft Office skills, with a focus on Excel
Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal record check
Flexibility: able to work in different locations and travel across Ottawa and surrounding region

💡 Responsibilities

Perform administrative tasks and provide general support for the Contract Management team
Draft communications to external partners in both official languages
Coordinate logistics and provide administrative support for events (in-person and virtual)
Organize file management and improve efficiencies in document storage infrastructure
Prepare and analyze reports and share with the appropriate team members
Contribute to continuous improvement efforts by supporting and assisting the Contract Management team with efficiency and effectiveness initiatives
Work to continually improve organizational systems and process to maximize program efficiency, effectiveness, and productivity in support of enhanced client outcomes
Review reporting and monitor performance and contractual compliance
Act as the internal contact and maintain key partner contacts database and relationships
Liaise with key collaborators on behalf of the organization

Administrative Management Communication Skills Microsoft Excel Customer service Microsoft Office Organizational skills Microsoft Office Suite Problem-solving skills Reporting Data entry Customer support

Posted about 7 hours ago

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🔥 Professional Services Training Manager (CST/MST Time Zone)

Posted about 8 hours ago

📍 United States

🧭 Full-Time

🔍 SaaS

🔧 Requirements

5+ years of experience in customer onboarding, software training, or a related field.
2+ years of experience working for a SaaS company or within a very technical environment.
Strong technical aptitude with the ability to understand and explain complex software features.
Experience working within construction technology or the construction industry is an absolute plus.
Excellent verbal/written communication and presentation skills.
Familiarity with Salesforce and Help Scout is strongly preferred.
Organized and detail-oriented, with the ability to manage multiple customer onboarding projects and processes simultaneously
A self-motivated and adaptable person with a strong service orientation and a “do what it takes” attitude.
A bachelor’s degree is required or equivalent.
Passion for working in a high-growth, entrepreneurial environment, with the ability to demonstrate personal commitment and drive to set and exceed high standards.
Bilingual in English/Spanish is a plus.

💡 Responsibilities

Acts as the primary point of contact for new customers during their onboarding journey.
Collaborates with new customers to understand their specific goals, needs, and requirements.
Assists new customers in setting up their accounts, configuring the software, and migrating data as needed.
Partners with the Field Service Team to ensure devices are fully functional and installed.
Provides step-by-step guidance on using the software and its features.
Maintains processes to manage our customer onboarding process.
Conducts one-on-one or group training sessions for customers to ensure they understand the software comprehensively.
Offers ongoing training and support as needed to address customer questions and concerns.
Fosters strong, positive relationships with new customers, serving as a trusted advisor.
Takes full ownership of customer engagement and satisfaction during the onboarding process.
Proactively communicates with new customers to ensure their satisfaction and address any concerns.
Troubleshoots and resolves customer inquiries, technical issues, and challenges that may arise during onboarding.
Collaborates with Technical Support and Software Development to resolve or escalate complex issues as necessary.
Documents and tracks customer issues, resolutions, and feedback.
Develops and deeply understands the Tenna platform, features, updates, and enhancements.
Stay current with industry trends and best practices to assist customers better.
Gathers and relays customer feedback to the Product and Marketing teams to drive product improvements and enhancements.
Share insights and suggestions for refining the onboarding process.
Provide user feedback to Sales, Field Service, Marketing Managers, Product Managers, and the Engineering Team.

Project Management Software Development SQL Product Management Salesforce Communication Skills Customer service Presentation skills Written communication Relationship building Training Troubleshooting Technical support Customer support Customer Success SaaS

Posted about 8 hours ago

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🔥 Technical Customer Support Specialist (remote US only)

Posted about 10 hours ago

📍 Arizona, Florida, Illinois, Indiana, Iowa, Massachusetts, Maryland, Michigan, North Carolina, Ohio, Pennsylvania, Texas, Wisconsin

💸 60000.0 - 75000.0 USD per year

🔍 Healthcare

🔧 Requirements

Bachelor’s degree (Business, Communication/Marketing, IT, CS, other technical degrees preferred) or 2-5 years of relevant prior work experience required
Strong interpersonal skills and a commitment to excellent customer service
Proven ability to multitask and stay organized in a fast-paced environment
Comfortable working both independently and collaboratively across teams
Demonstrated problem-solving skills with a proactive, solutions-oriented mindset
High attention to detail and accuracy
Excellent written and verbal communication skills
Positive, adaptable attitude with the ability to maintain professionalism under pressure
Programming language (Java preferred)
HTML
Database navigation language (PostgreSQL preferred)
Salesforce

💡 Responsibilities

Manage the customer service queue to ensure service level agreements (SLAs) are consistently met
Resolve customer inquiries, issues, and requests in a timely and effective manner
Test new solutions and software updates for quality assurance and usability
Facilitate smooth handoffs and escalations between the Services and Software Development teams
Act as a subject matter expert (SME) on company products and services
Build and maintain strong, lasting customer relationships
Accurately manage and update customer cases in Salesforce.com
Review and manage KPI dashboards in Salesforce.com to monitor team performance and identify improvement opportunities
Work with a proactive mindset and strong sense of urgency

PostgreSQL HTML Java Salesforce Customer support

Posted about 10 hours ago

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🔥 Senior Customer Success Manager, Enterprise (Remote - North America)

Posted about 10 hours ago

📍 Canada, United States

💸 120000.0 - 175000.0 USD per year

🏢 Company: Jobgether👥 11-50💰 $1,493,585 Seed over 2 years agoInternet

🔧 Requirements

8+ years in a client-facing role, ideally in customer success or account management
Experience with private markets (real estate, venture capital, private equity) or fund administration is preferred
Proven ability to turn client needs into actionable plans and measurable outcomes
Skilled at building trust with senior stakeholders, including C-level executives
Demonstrated success managing large, complex accounts and cross-functional initiatives
Excellent verbal and written communication skills, with strong presentation capabilities
Ability to manage time, priorities, and multiple workstreams effectively
Proactive, adaptable, and motivated by continuous learning and growth
Bachelor’s degree or equivalent professional experience

💡 Responsibilities

Build and manage strategic relationships with enterprise clients, including executives and power users
Develop deep knowledge of each client’s business goals and align platform use to support growth and success
Design and execute customer success plans, tracking KPIs and client initiatives
Identify expansion opportunities and negotiate solutions to deepen engagement
Proactively monitor client health using engagement and usage data, addressing risks early
Act as the client advocate internally, ensuring smooth collaboration with support and product teams
Guide clients through onboarding, implementation, and renewals with a focus on long-term value
Lead client-facing meetings and presentations, representing the company with executive presence
Partner with internal stakeholders to reflect customer feedback in future product and service offerings

Leadership Project Management Data Analysis Cross-functional Team Leadership Customer service Agile methodologies Negotiation Presentation skills Time Management Written communication Interpersonal skills Account Management Verbal communication Reporting Training Client relationship management Relationship management Stakeholder management Strategic thinking CRM Customer support Customer Success SaaS

Posted about 10 hours ago

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