Entry Customer Success Jobs

Find remote entry customer success positions. Browse through our curated list of opportunities and take the next step in your career.

Customer Success

Entry

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🔥 Customer Success & Biz Ops

Posted 21 days ago

📍 California, Canada, Brazil

💸 120000.0 - 140000.0 USD per year

🔍 Furniture industry

🏢 Company: Pistachio👥 11-50💰 $3,569,052 Seed over 1 year agoSaaS Cyber Security

🔧 Requirements

Kind and collaborative people.
Someone excited to build business functions from the ground up while growing their skills and scope.
Experience in training and working with customers in a support capacity.
Experience working with databases in some capacity (coding not required).
Experience in a B2B (especially SMB) technology setting.
Excellent communication and collaboration abilities.
Strong problem-solving skills and meticulous attention to detail.
Eye for design.

💡 Responsibilities

Troubleshoot and manage day to day customer communications and support requests.
Project manage new customer onboarding, including data migration, account setup, and training.
Maintain product FAQ documentation.
Update customers on newly released and upcoming product improvements.
Gather product feedback and help define product requirements.
Contribute to building a kind and winning company culture.

Project Management User Experience Design Collaboration Attention to detail Customer support

Posted 21 days ago

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🔥 Associate Customer Success Manager, SMB / Scale Team

Posted 23 days ago

📍 United States

🧭 Full-Time

💸 55000.0 - 65000.0 USD per year

🔍 SaaS, K12, EdTech

🏢 Company: SchooLinks👥 101-250💰 $80,000,000 Series B 4 months agoInternet Education EdTech Artificial Intelligence (AI)Information Services SaaS Career Planning Analytics Social Media

🔧 Requirements

2+ years professional experience
Experience in SaaS implementation and customer success
Technical abilities in Google Suite and Apple/Mac

💡 Responsibilities

Onboard new districts via project kickoff and training sessions
Assess usage and engagement data for customer districts
Build executive relationships
Facilitate the renewal process
Provide customer feedback to the Product Team
Document problems and challenges faced by districts

Project Management Salesforce CRM Customer Success SaaS

Posted 23 days ago

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🔥 Customer Success Sales Analyst Contractor

Posted 27 days ago

📍 United States

🧭 Part-Time

🔍 Education Publishing

🏢 Company: Open Up Resources👥 51-100💰 $10,000,000 over 8 years agoE-Learning Open Source

🔧 Requirements

Experience within K12 education market preferred
Experience with sales and service processes
Working knowledge of Salesforce required
At least 1 year in a customer-facing support role required
Strong interpersonal and communication skills
Self-motivated with problem-solving skills
Proficient in Microsoft Office and Google Suite

💡 Responsibilities

Support Sales teams in drafting quotes
Liaise with schools and fulfillment team
Maintain organized sales and customer lists
Follow-up with districts regarding deliveries
Keep records of customer interactions in Salesforce
Update customers on shipment statuses
Assist schools with packing slip verifications

Project Management Salesforce Microsoft Office Suite Data entry Customer support

Posted 27 days ago

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🔥 Customer Success Officer (Relocation to Montenegro)

Posted 28 days ago

📍 Georgia

🧭 Full-Time

🔍 Financial services and online trading

🏢 Company: Libertex Group👥 251-500 Financial Services Finance Trading Platform

🔧 Requirements

Degree in Business Studies or any related field.
Previous experience in a similar position is a major advantage.
Excellent command of the Russian and English language; knowledge of additional languages is advantageous.
Strong spoken and written communication skills.
Ability to work efficiently under pressure.
Proficient in Microsoft Excel and Word.
Knowledge of MetaTrader platforms is an advantage.
Willingness to work rotating shifts.

💡 Responsibilities

Assist clients worldwide through live support and customer requests via chats, phone calls, and emails in multiple languages.
Help with opening and amending client accounts while maintaining accurate records.
Manage phone inquiries with impeccable etiquette and handle back office queries.
Support clients with technical issues and provide troubleshooting assistance.
Collaborate with management and other departments to address and resolve client issues.
Provide information regarding client documentation and materials.
Promote products and services to clients while developing strong relationships.

Microsoft Excel

Posted 28 days ago

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🔥 Customer Success Advisor

Posted about 1 month ago

📍 Poland

🧭 Full-Time

🔍 Tech industry

🏢 Company: Booksy👥 501-1000💰 Debt Financing 5 months agoMobile Payments Marketplace SaaS Payments Mobile Apps Wellness Software

🔧 Requirements

Minimum 2 years of experience in customer service or contact center handling inbound inquiries.
Experience in customer service within the tech industry is preferred.
Knowledge of English is preferred.
Strong knowledge of Windows, iOS, Android, ChromeOS, web browsers, and MS Office/GSuite.
Excellent writing skills and a strong command of the Polish language.
Familiarity with communication and persuasion techniques.
Strong problem-solving and analytical abilities.
Quick learning ability and resilience under pressure.
Focus on achieving goals and ability to adapt to new situations.
Strong teamwork skills and passion for collaborative work.

💡 Responsibilities

Resolving customer issues during inbound contacts via phone, email, chat, and social media.
Making outbound contacts to customers to provide or obtain information needed to resolve issues.
Handling customer interactions in a way that ensures the highest number of issues are resolved on the first contact.
Providing customers with information on how Booksy Biz and Booksy for Clients work and their functionalities.
Informing customers about subscriptions, invoices, and payments.
Proposing solutions tailored to the needs of customers within the scope of services provided by Booksy.

Android Communication Skills Analytical Skills Customer service MS Office Technical support

Posted about 1 month ago

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🔥 2025 Summer Internship - Customer Success Team

Posted about 1 month ago

📍 U.S.

🧭 Internship

💸 17.0 USD per hour

🔍 ELearning

🏢 Company: OpenSesame👥 251-500💰 $50,000,000 Series D over 3 years agoEducation EdTech Virtual Workforce

🔧 Requirements

Passion for learning and skill development.
Ability to collaborate effectively with cross-functional teams.
Strong analytical skills to conduct data analysis and identify trends.
Effective communication skills to understand customer needs and propose solutions.

💡 Responsibilities

Become familiar with OpenSesame’s Customer Success processes and tools.
Begin tasks such as cleaning up data in Customer Success Management (CSM) tools to ensure accuracy and reliability.
Start updating and maintaining resources like Customer Success Manager (CSM) onboarding materials.
Assist with generating renewal and upsell opportunities and processing these in Salesforce.com.
Contribute to Customer Success projects, such as conducting data analysis to identify trends and improvement areas.
Assist with drafting and reviewing standard operating procedures (SOPs) to support team workflows.
Collaborate with the Customer Success team to understand customer needs and propose potential solutions.
Establish yourself as a key resource for providing actionable insights and data to support decision-making.
Take ownership of a project focused on improving the efficiency and impact of CSM onboarding materials.
Develop recommendations to enhance customer engagement strategies based on insights gained during the internship.

Data Analysis Salesforce Analytical Skills Collaboration Customer Success

Posted about 1 month ago

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🔥 Customer Success Manager | SKVOT

Posted about 1 month ago

📍 Ukraine

🧭 Full-Time

🔍 Online Education

🏢 Company: Laba Group

🔧 Requirements

6 months experience in sales or customer support
Excellent communication skills
Ability to self-manage time

💡 Responsibilities

Communicate with students to resolve learning-related issues
Achieve set goals and KPIs
Collect feedback for production and social media teams
Resolve complex cases during student learning

Customer service Sales experience Customer Success

Posted about 1 month ago

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🔥 Associate Customer Success Manager

Posted about 1 month ago

📍 United States, Canada

🧭 Full-Time

🔍 SaaS

🏢 Company: Impact.com

🔧 Requirements

Bachelor or Master degree desirable
1+ years of experience in Affiliate/Partnerships/Digital Marketing
1+ years of experience in a client facing role
SaaS company experience preferred

💡 Responsibilities

Understand core functionality and partnership marketing fundamentals
Run platform training and consult on various topics
Drive partnership collaboration and increase platform adoption
Manage escalations and track open issues

Account Management Digital Marketing Customer Success SaaS

Posted about 1 month ago

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🔥 Customer Success Specialist (REMOTE)

Posted about 1 month ago

📍 Europe

🔍 Cloud technology

🏢 Company: Upbound👥 11-50💰 $60,000,000 Series B about 3 years agoInformation Services Cloud Computing Information Technology Software

🔧 Requirements

1-3 years of customer success or technical support experience in a SaaS or cloud platform environment.
Understanding of cloud computing and infrastructure management concepts.
Provided technical support in and around cloud platforms and IaC products and tools.
Experience with GitHub Issues.
Experience with ticket management systems and support tools.
Strong written and verbal communication skills in English.
Ability to explain technical concepts to users of varying technical backgrounds.
Deeply curious and analytical with strong troubleshooting and problem-solving skills.
Customer-service oriented mindset with strong interpersonal skills.

💡 Responsibilities

Serve as the first line of support for Upbound platform users.
Handle initial customer inquiries through various channels (email, chat, ticket system).
Triage and categorize incoming support tickets according to priority and complexity.
Troubleshoot and resolve basic to moderate technical issues related to the Upbound platform.
Escalate complex technical issues to Engineering and Solutions support teams with proper documentation and context.
Maintain accurate records of all customer interactions and support tickets.
Create and update knowledge base articles based on common customer inquiries.
Monitor system status and alert relevant teams of any potential issues.
Assist customers with account management, access issues, and basic configuration questions.
Participate on an on call rotation.

Bash Cloud Computing Account Management Troubleshooting Technical support SaaS

Posted about 1 month ago

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🔥 Customer Success Specialist

Posted about 1 month ago

📍 United States, Canada

🧭 Full-Time

💸 65000.0 - 70000.0 USD per year

🔍 Education Technology

🏢 Company: Newsela👥 251-500💰 $100,000,000 Series D almost 4 years agoEducation EdTech E-Learning

🔧 Requirements

1 year of professional experience
Excellent communication and relationship-building skills
Strong proficiency in data tools (e.g., Tableau)
Experience with CRM systems (e.g., Salesforce)
Preference for former educators or prior customer success experience

💡 Responsibilities

Analyze customer data from Tableau
Assist with renewal processes
Create customer-facing materials for EBRs
Provide customer coverage for CSMs on leave
Prepare complex renewal quotes
Document new district stakeholders
Maintain clean data in Salesforce
Support onboarding of new customers

Data Analysis Salesforce Tableau Customer Success

Posted about 1 month ago

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