Entry Customer Success Jobs

Find remote entry customer success positions. Browse through our curated list of opportunities and take the next step in your career.

Customer Success

Entry

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🔥 Associate Customer Success Manager

Posted 6 days ago

📍 US

🧭 Full-Time

🔍 Customer relationship management (CRM)

🏢 Company: HubSpot👥 1001-5000💰 $35,000,000 Series E about 12 years ago🫂 Last layoff 11 months agoSaaS Analytics Marketing Copywriting Social Media

Between 1-3 years of experience in roles as a Customer Success Manager.
Excellent problem solving and critical thinking skills.
Aptitude for learning software.
Prior experience in a customer service or consulting role.
Ability to manage multiple priorities while maintaining strict attention to details.
Strong communication skills and the ability to effectively drive a phone conversation.
The ability to thrive in a fast-paced environment.
A verifiable track record of consistently meeting and exceeding goals.
Speak English and Spanish fluently.

Work collaboratively in a team of CSMs managing a shared install base of customers.
Ascertain customer goals and collaborate on customized inbound strategic plans while driving customer accountability.
Engage customers via inbound email, resolving inquiries by aligning customers with the right resources.
Engage customers via strategy calls, driving product value and usage.
Partner with internal teams to maintain and grow customer investment across HubSpot's platform.
Positively contribute to a team culture of skill development and peer-to-peer feedback.

Communication Skills Problem Solving Customer service Critical thinking Fluency in English CRM Customer Success

Posted 6 days ago

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🔥 Customer Success Specialist, APAC

Posted 6 days ago

📍 Australia

🔍 Software, Visual Collaboration

🏢 Company: Lucid Software👥 1001-5000💰 $500,000,000 Secondary Market over 3 years agoInternet Information Services SaaS Mobile Apps Information Technology Enterprise Software Mobile Collaboration Software

Bachelor's degree with strong academic performance.
0-2 years of experience, preferably in a client-facing or technical role.
Ability to think strategically and tackle open-ended problems.
Detail-oriented, organized, and a good team player.
Strong sense of personal ownership and responsibility.
Strong communication skills, both written and verbal.
Empathy and a passion for problem solving.
Ability to thrive in a fast-paced environment.

Develop an understanding of customers’ business objectives and support strategies.
Identify and monitor key user operational metrics focused on retention.
Support ongoing successful adoption of Lucid products.
Execute data-driven recommendations at scale.
Manage technical issues and resolve user issues in a timely manner.
Innovate processes to drive improvements in billing support.
Drive initiatives to enhance customer experience and satisfaction.

Data Analysis Troubleshooting Technical support CRM Customer Success SaaS

Posted 6 days ago

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🔥 Customer Success Agent - Work remote, no experience needed

Posted 7 days ago

📍 United States, Canada, United Kingdom

🔍 Luxury jewelry

🏢 Company: The House Of Mercier

No previous experience in customer service is required; a willingness to learn is essential.
Strong communication skills, both written and verbal.
Ability to work independently in a remote setting and manage time effectively.
Passion for helping others and a customer-focused attitude.
Basic computer skills and familiarity with online communication tools.
Enthusiasm for luxury jewelry and a desire to learn about the industry.
Flexibility to work varied hours as needed to accommodate customer demands.

Provide exceptional customer service through phone, email, and chat interactions.
Assist customers with inquiries, product information, and order tracking, ensuring a seamless experience.
Learn about our luxury jewelry products to effectively communicate features and benefits to clients.
Help resolve customer issues and concerns in a timely and professional manner.
Gather feedback from customers to enhance service delivery and product offerings.
Maintain accurate documentation of customer interactions and transactions.
Collaborate with team members to ensure consistent and high-quality service.

Communication Skills Customer service Documentation Computer skills

Posted 7 days ago

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🔥 Customer Success Associate, UK

Posted 11 days ago

📍 United Kingdom

🔍 Construction technology

🏢 Company: Aphex👥 11-50💰 $1,997,550 Seed 3 months agoConstruction SaaS Scheduling Software

You love to solve problems and help people.
You are keen to grow your career in Customer Success.
You are engaging, genuine, happy and patient.
You have strong communication and interpersonal skills.
You are proactive, organised, and eager to learn.
You enjoy problem-solving and finding creative solutions.
You are passionate about technology and its ability to improve industries.

Assist with setting up and deploying Aphex on major construction projects to ensure a smooth transition.
Encourage platform engagement through proactive communication, tailored training sessions, and data-driven insights.
Track key metrics, identify areas for improvement, and help design playbooks to improve project outcomes.
Develop strong connections with project teams to support account renewals and identify growth opportunities.

Data Analysis Customer service Account Management Training Relationship management Customer Success SaaS

Posted 11 days ago

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🔥 Customer Success Agent

Posted 13 days ago

📍 Ireland

🧭 Full-Time

🔍 Blockchain and Cryptocurrency

🏢 Company: Figure Markets👥 101-250💰 $60,000,000 Series A 9 months agoBlockchain

2+ years of experience in client service or business support in Tech, FinTech, or Financial Services.
Strong verbal and written English communication skills.
Ability to quickly prioritize in a fast-paced environment.
Excellent interpersonal skills for effective stakeholder interaction.
A passion for digital currency and blockchain technology.
A creative mindset for proposing innovative solutions.
Comfortable working in a rapidly changing startup environment.

Manage all queries related to customer onboarding, trading, custody, and transaction issues.
Handle inbound inquiries and establish outbound communication through various channels.
Provide accurate information to resolve customer issues independently.
Continuously educate oneself with relevant information to support operations.
Escalate issues to team leaders as necessary and adhere to quality assurance standards.
Participate in projects aimed at achieving team objectives and maintaining teamwork.

Blockchain Analytical Skills Customer service Excellent communication skills Troubleshooting

Posted 13 days ago

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🔥 Customer Success Specialist (Remote, Night Shift)

Posted 14 days ago

📍 Central Visayas, Philippines

🔍 Legal services

🏢 Company: LegalMatch.com

Excellent verbal communication skills and a professional phone demeanor.
Strong active listening and problem-solving abilities.
Proficient in using CRM systems and basic computer applications.
Skilled at managing multiple tasks and prioritizing effectively in a dynamic and fast-paced environment.
A customer-focused attitude with a passion for providing exceptional service.
Experience in the customer success field is a plus but not required.

Contact clients who have added their case to the website to understand their legal needs and preferences.
Provide tailored information about attorneys who match client requirements.
Answer client questions and address concerns regarding the attorney selection process.
Maintain detailed and accurate records of client interactions in the CRM system.
Follow up with clients to ensure they have connected with an attorney and received necessary assistance.
Collaborate with internal teams to resolve client issues and enhance the matching process.
Gather feedback from clients to improve service and enhance customer satisfaction.

Problem Solving Multitasking Verbal communication Active listening Data entry CRM Customer Success

Posted 14 days ago

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🔥 Digital Customer Success Manager

Posted 14 days ago

📍 Spain

🔍 Digital training and e-learning

First experience in a Customer Success Manager position is preferred.
Or experience in a training organization (e.g., training manager, trainer, training assistant).
Or experience in a consulting firm.
Interest in the digital industry, particularly education and e-learning.
Excellent interpersonal and communication skills.
Previous experience in the SaaS B2B industry is nice to have.
Native French and excellent English proficiency (B2 minimum).

Ensure the business impact of solutions in accordance with client objectives.
Drive the renewal of a client portfolio.
Create and develop processes for a one-to-many approach.
Establish reporting and communication processes.
Build relationships with clients, particularly with top management.

Project Management Fluency in English Reporting Customer Success SaaS

Posted 14 days ago

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🔥 Customer Success Associate - AUS

Posted 22 days ago

📍 Australia

🧭 Full-Time

🔍 Construction software

🏢 Company: Aphex👥 11-50💰 $1,997,550 Seed 3 months agoConstruction SaaS Scheduling Software

Love for problem-solving and helping others.
Strong desire to learn about Customer Success.
Engaging, genuine, patient, and happy demeanor.
Excellent communication skills.
Experience in customer success or sales-related roles is a plus.
Experience in fast-moving SaaS businesses is beneficial.
Basic knowledge of construction is advantageous but eagerness to learn is most important.

Onboarding and activating users on the platform.
Setting up and deploying the platform across major infrastructure projects for optimal impact.
Monitoring project health and designing playbooks for positive outcomes.
Building ground-level relationships to support account renewals and growth.

Communication Skills Analytical Skills Collaboration Problem Solving Customer service Attention to detail Organizational skills Presentation skills Time Management Written communication Multitasking Documentation

Posted 22 days ago

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🔥 Dutch-Speaking Customer Success Specialist

Posted 23 days ago

📍 Hungary

🏢 Company: transcosmos (TCIS)

A high school diploma or equivalent, with a college level preferred.
Previous experience in BPO and Customer Success or Account Management roles.
Good knowledge of Microsoft Office products.
Excellent understanding of Customer Success and/or Account/Relationship.
Experience with SAP, Salesforce, Gainsight or similar CRM platforms is an advantage.
Customer centric mindset and empathy.
Excellent communication skills in English at all levels.
Excellent organizational skills and a structured approach.

Understand and drive customer success goals.
Monitor customer performance and uncover opportunities for growth.
Assist with billing, administration, and customer inquiries.
Collaborate globally with internal teams to ensure seamless service.
Provide prompt, reliable, and accurate information about products, services, and solutions while maintaining effective communication.

Communication Skills Customer service Microsoft Office Organizational skills Customer Success

Posted 23 days ago

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🔥 Customer Success Engineer

Posted 24 days ago

📍 Central or Mountain timezone

🧭 Full-Time

💸 85000 - 120000 USD per year

🔍 Customer Data Platform (CDP)

Minimum of 2 years in a customer-facing role.
Experience in supporting enterprise customers is essential.
Technical background gained through experience or education.
Conversant in SQL or willingness to learn advanced topics.
Possess strong discovery and interpersonal skills.
Exhibit intellectual curiosity, high ambition, and humility.
Excellent verbal and written communication skills.
Ability to adapt to an ever-changing work environment.
Thorough understanding of the technology industry and its players.
Located in Central or Mountain timezone.

Work directly with users to ensure optimal utilization of the Hightouch platform.
Address questions via Intercom, Slack, phone, or email.
Understand and interpret API documentation and the functionality of SaaS tools.
Collaborate with Solutions Architects, Solutions Engineers, Marketing, Engineering, and Operations.
Contribute to various organizational tasks and challenges as part of a startup environment.

SQL Communication Skills Collaboration Organizational skills Written communication Interpersonal skills Adaptability Customer support

Posted 24 days ago

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