Entry Customer Success Jobs

Find remote entry customer success positions. Browse through our curated list of opportunities and take the next step in your career.

Customer Success

Entry

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🔥 Customer Success Associate

Posted 5 days ago

📍 Costa Rica

🧭 Full-Time

🔍 Software Development

🏢 Company: Smartsheet👥 1001-5000💰 $3,200,000,000 Post-IPO Debt 8 months ago🫂 Last layoff over 2 years agoSaaS Enterprise Software

🔧 Requirements

Account management experience (required)
0-2 years of experience maintaining valuable and outcome-based relationships with a diverse customer account base
Strong command of English language both oral and written (C1+ and above)

💡 Responsibilities

Perform initial onboarding of accounts with enterprise level customers, ensuring adoption and ongoing engagement throughout the customer's lifetime
Implement a comprehensive engagement and communications strategy that proactively maintains high customer satisfaction
Be the Smartsheet expert, providing guidance and addressing challenges on work/ project management and collaboration to customers

Communication Skills Customer service RESTful APIs Account Management Client relationship management Sales experience Technical support Customer Success English communication SaaS

Posted 5 days ago

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🔥 Customer Success Associate - BonJOOR - West Coast US Remote

Posted about 2 months ago

📍 USA

🧭 Full-Time

💸 40000.0 - 45000.0 USD per year

🔍 Fashion Technology

🏢 Company: JOOR👥 51-100💰 $25,000,000 over 1 year agoInternet E-Commerce Retail Enterprise Resource Planning (ERP)Fashion

🔧 Requirements

A recent graduate from a fashion related degree with up to 1 year experience
A deep interest in pursuing a career within fashion technology
Excellent presentation, written, and oral communication skills
Negotiation and sales skills
A proactive, consultative account manager
Potential ability to handle difficult upselling and reselling conversations

💡 Responsibilities

Develop a trusted advisor relationship with customers, ensuring all activities are closely aligned with the client’s business case and business strategy
Establish and oversee the customer's adoption, training, and development of best practices to continually drive incremental value and return on the customer's investment
Understand and assess customer requirements, level of adoption of the service, and corporate structure as it applies to JOOR rollout and adoption
Foster a sense of urgency, professionalism and execution that establishes a new level of expected customer service performance
Be an advocate for client feature requests and work cross-functionally with our Product, QA, and Data team to help move projects forward
Drive increased engagement for new and existing customers
Strategize and identify how the team can increase renewal rates and keep our churn rate near zero
Strategically expand our revenue in accounts through cross-selling and upselling
Influence future lifetime value through higher product adoption, customer satisfaction, and overall health scores
Drive new business growth through greater advocacy and reference ability

Salesforce Communication Skills Customer service Mentoring Problem-solving skills Account Management Negotiation skills Reporting Training Client relationship management Cross-functional collaboration Relationship management Sales experience CRM Customer Success SaaS

Posted about 2 months ago

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🔥 Customer Success Operations Apprentice (Hybrid, BRA)

Posted about 2 months ago

📍 Brazil

🧭 Internship

🔍 Cybersecurity

🏢 Company: crowdstrikecareers

🔧 Requirements

Under 24 years old
Experience with MS Office
Familiarity with Excel and Tableau
Proficiency in English

💡 Responsibilities

Analyze customer success metrics and identify trends.
Implement process improvements.
Build and maintain dashboards and reporting tools.
Conduct audits of training and documentation.
Participate in project planning and execution.

Tableau Microsoft Excel MS Office Data visualization Data analytics Customer Success

Posted about 2 months ago

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🔥 Customer Success Manager EMEA

Posted 2 months ago

📍 EMEA region

🔍 HR tech

🔧 Requirements

2+ year of experience in a customer-facing role (Customer Support, Client Services, Admin, etc.).
Strong verbal and written communication in English (Spanish or German are a plus!).
Comfortable jumping on video calls to explain processes, answer questions, or troubleshoot with a friendly and professional tone.
Organized and detail-oriented—you’ll be juggling multiple clients and timelines.
Curious and eager to learn—you don’t need to know everything about global employment (yet), but you’re excited to dive in.
Tech-savvy and comfortable using tools like Google Workspace, CRMs, or help desk platforms.

💡 Responsibilities

Manage a large portfolio of clients, supporting them primarily through email, support tickets, and short video or phone calls.
Run onboarding calls to guide clients and their employees through the initial steps of hiring through RemoFirst.
Answer client questions related to hiring, payroll, and employee management—collaborating with internal teams when needed.
Identify potential opportunities for expansion or upsell (like new hires, new countries, or services)
Help keep clients informed about platform features, key deadlines, and country-specific updates.
Flag common client pain points and suggest improvements to internal processes or resources.
Maintain accurate records of client interactions and account status using our internal tools.

HR Management Communication Skills Customer service Microsoft Office Attention to detail Organizational skills Written communication Multitasking Interpersonal skills Adaptability Problem-solving skills Teamwork Verbal communication Client relationship management CRM Customer Success English communication

Posted 2 months ago

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🔥 Customer Success & Biz Ops

Posted 4 months ago

📍 California, Canada, Brazil

💸 120000.0 - 140000.0 USD per year

🔍 Furniture industry

🏢 Company: Pistachio👥 11-50💰 $3,569,052 Seed almost 2 years agoSaaS Cyber Security

🔧 Requirements

Kind and collaborative people.
Someone excited to build business functions from the ground up while growing their skills and scope.
Experience in training and working with customers in a support capacity.
Experience working with databases in some capacity (coding not required).
Experience in a B2B (especially SMB) technology setting.
Excellent communication and collaboration abilities.
Strong problem-solving skills and meticulous attention to detail.
Eye for design.

💡 Responsibilities

Troubleshoot and manage day to day customer communications and support requests.
Project manage new customer onboarding, including data migration, account setup, and training.
Maintain product FAQ documentation.
Update customers on newly released and upcoming product improvements.
Gather product feedback and help define product requirements.
Contribute to building a kind and winning company culture.

Project Management User Experience Design Collaboration Attention to detail Customer support

Posted 4 months ago

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🔥 Onboarding Analyst (Call/Text customer success)

Posted 8 months ago

📍 United States

🔍 Marketing technology

🏢 Company: HYROS

🔧 Requirements

Ability to read code and edit HTML/basic scripts.
Experience with Google Adwords and Facebook ad manager.
Past experience in customer success, preferably at a SaaS company.
Perfect text communication skills.
Extreme attention to detail.

💡 Responsibilities

Receive clients and help them set up sales tracking in the company's system.
Ensure the setup is fast and efficient.
Engage closely with clients, maintaining a near 1 to 1 basis.

HTML Google Analytics Go Communication Skills Attention to detail

Posted 8 months ago

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🔥 Customer Success Associate (Remote)

Posted 9 months ago

📍 United States, Mexico, Argentina, Philippines

🧭 Full-Time

🔍 Web design

🏢 Company: B12👥 51-100💰 $15,700,000 Series A over 3 years agoSEO E-Commerce Web Development Small and Medium Businesses Software

🔧 Requirements

2+ years of experience supporting American clients or customers in an external-facing role.
Highly proficient in English with strong writing skills.
Experience in web design, helping to launch and manage websites.
Empathy for small business users and ability to quickly grasp their issues.
Comfort with managing time and competing priorities.
Patient, thoughtful, encouraging, and calm demeanor.
Familiarity with managing third-party integrations on websites.
Enjoy learning and teaching.
Desire to contribute to a mission of helping people do meaningful work.

💡 Responsibilities

Manage email, phone, and chat communication with customers as the primary contact.
Support long-term customers with managing their web presence.
Learn the tools of the web design suite and assist customers with small design tasks.
Contribute to Knowledge Base/FAQ and other customer-facing support resources.

Communication Skills Collaboration C (Programming language)Time Management Empathy

Posted 9 months ago

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