Network Operations Center (NOC) Senior Associate
Company:Honest Networks
Location:Philippines
Languages:English, Spanish, Chinese
Seniority level:Senior, Minimum 5 years
Experience:Minimum 5 years
Skills:
LeadershipProject ManagementPeople ManagementZabbixProject CoordinationCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsCollaboration
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum 5 years of experience in network management, with at least 2 years in a leadership role. Preference for knowledge of OpenNMS, LibreNMS, and Zabbix. Preference for experience working with Mikrotik and Siklu. Hands-on experience with network monitoring tools and software. Native English speaker or English C2 level; multilingual (Spanish, Chinese) is a plus. Excellent communication skills for leading and collaborating remotely. Strong analytical, problem-solving, and organizational skills.
Responsibilities:
Supervise and coordinate NOC activities to ensure network availability and reliability. Monitor network performance and implement proactive solutions to prevent disruptions. Develop and maintain standard operating procedures for the NOC team. Collaborate with IT, Engineering, and Security to resolve network issues. Ensure compliance with regulations and data protection standards. Stay updated with emerging technologies for continuous improvement. Effectively manage remote team members and foster collaboration.
