Network Operations Center (NOC) Senior Associate

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Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 5 years of experience in network management, with at least 2 years in a leadership role.
• Preference for knowledge of OpenNMS, LibreNMS, and Zabbix.
• Preference for experience working with Mikrotik and Siklu.
• Hands-on experience with network monitoring tools and software.
• Native English speaker or English C2 level; multilingual (Spanish, Chinese) is a plus.
• Excellent communication skills for leading and collaborating remotely.
• Strong analytical, problem-solving, and organizational skills.

Responsibilities:

• Supervise and coordinate NOC activities to ensure network availability and reliability.
• Monitor network performance and implement proactive solutions to prevent disruptions.
• Develop and maintain standard operating procedures for the NOC team.
• Collaborate with IT, Engineering, and Security to resolve network issues.
• Ensure compliance with regulations and data protection standards.
• Stay updated with emerging technologies for continuous improvement.
• Effectively manage remote team members and foster collaboration.