Salesforce Consultant

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Requirements:

• 5+ years working within a Consultant Role.
• One or more of the following Salesforce Certifications: Sales Cloud Consultant, Service Cloud Consultant, Community Cloud Consultant, Financial Services Cloud Accreditation.
• Strong Financial Services background.
• Thrives in a team-based, high energy, and fast-paced environment.
• Service-oriented and innately driven to produce outstanding customer satisfaction and results.
• Enjoys discovering, learning about, and implementing new technologies.
• Analytical and prone to logically and methodically work through problems.
• Strong aptitude for prioritization and multi-tasking in a deadline-driven environment.
• Possess a sense of urgency with strong organizational and follow-up skills.
• Ability to develop relationships with new people in a professional environment and represent Vantage Point at industry events.
• A positive demeanor with exceptional interpersonal skills with respect to internal and external interactions and relationships.
• Can exercise independent judgment and can take the lead role in enterprise-level client projects, with minimal direction.
• A desire to proactively contribute to, and enhance team outputs.
• Experience working in Financial Services or Banking.
• Working knowledge of integration software such as Mulesoft, Jitterbit, Informatica.

Responsibilities:

• Lead delivery teams to execute all project implementation phases including project planning, requirements gathering, solution design, development, system, and user testing, deployment, training, and post-go-live support.
• Manage customer relationships and day-to-day interactions & escalations.
• Oversee process-driven customer conversations and workshops related to sales processes, customer service, marketing automation, and operational processes.
• Define project short and long-term goals, identify success criteria, and coordinate client and delivery resource roles and responsibilities.
• Drive delivery teams to produce on-time, high quality, scalable and suitable services, and deliverables.
• Contribute to pre-sales customer scoping sessions with the Business Development Team & assist with project proposal development.
• Contribute to a collaborative team environment by encouraging and leading solution brainstorming, internal knowledge sharing, and skill development.