Clinical Implementation Specialist
New
L
Little JourneyDigital Health
Fully remote in the UKFull-TimeMiddle
Salary£50-60k per year
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Job Details
- Required Skills
- Stakeholder managementCustomer SuccessSaaS
Requirements
- Extensive experience working within clinical trials, such as Clinical Operations, Trial Management, Research Delivery, Site Operations, or Study Coordination.
- Demonstrable track record of interpreting complex clinical trial protocols and translating them into practical operational requirements.
- Excellent understanding of clinical trial operations and the needs of sponsors, sites and participants.
- Experience working directly with customers and stakeholders to explain complex information and build trusted relationships.
- Excellent written and verbal communication skills with the ability to translate complex clinical information into clear, practical documentation.
- Experience working with digital health products, participant engagement platforms or clinical technology (Desirable).
- Experience configuring or implementing software platforms for clinical trials (Desirable).
Responsibilities
- Translate clinical trial protocols into accurate, scalable platform configurations and implementation plans.
- Configure clinical trials within the Trial Flow platform, ensuring protocol requirements are accurately reflected.
- Take ownership of configuration activities from implementation through to go-live.
- Partner with Delivery Managers throughout customer onboarding and implementation to ensure trial requirements are clearly understood and delivered.
- Present protocol interpretations, participant journeys and implementation decisions clearly and confidently to customers.
- Act as a clinical trial subject matter expert during product, content and process development.
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