Executive Operations Assistant
New
W
WeAssist.ioConstruction
Philippines, 8:00am to 4:00pm ESTFull-TimeMiddle
Salary$9,600 – $14,400/yr
Apply NowOpens the employer's application page
Job Details
- Languages
- Excellent English
- Required Skills
- Customer serviceGoogle WorkspaceSlack
Requirements
- Independent ownership mentality with the ability to solve problems without micromanagement.
- Excellent English communication skills with sharp attention to detail.
- Strong customer service and phone handling ability.
- Experience in following, documenting, and refining SOPs.
- Ability to work full-time from 8:00am to 4:00pm EST.
- Professional remote work environment with strong Wi-Fi, camera, and microphone.
- Proficiency with Google Workspace, Slack, and Meta Business Suite.
- Capacity to learn and utilize tools like House Call Pro and AI platforms.
- Bilingual (Spanish and English) skills are considered a plus.
- Familiarity with municipal permitting or reading site plans is preferred.
- Experience in construction, contracting, or real estate is a strong plus.
Responsibilities
- Answer incoming calls and handle customer text messages via LinkedPhone.
- Monitor and respond to inquiries across email, Meta Business Suite, and House Call Pro.
- Log new leads and draft rough estimates using Google Maps measurements and AI tools.
- Complete and submit permit applications through city and township portals.
- Schedule finalized estimate visits and city inspection appointments.
- Maintain job pipelines in House Call Pro and answer basic customer inquiries.
- Document processes and suggest SOP improvements.
- Proactively re-engage archived or rejected leads during slower periods.
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