Customer Success Partner, Retail, Hospitality & Entertainment
New
F
First AdvantageBackground screening
Individual must be authorized and working from the United States., Eastern or Central time zonesFull-TimeMiddle
Salary$75k-$95k per year annual base before bonus structure
Apply NowOpens the employer's application page
Job Details
- Experience
- 3+ years proven experience
- Required Skills
- Microsoft OfficeProblem SolvingTime ManagementAccount ManagementRelationship management
Requirements
- Bachelor's Degree or equivalent work experience.
- 3+ years of proven track record in sales account management for strategic national or global accounts.
- Experience with C-level relationship management.
- Proficiency with MS Office applications including Word, PowerPoint, and Excel.
- Strong oral and written communication and interpersonal skills.
- Outstanding multi-tasking and time-management abilities.
- Excellent organizational, analytical, and problem-solving skills.
- Demonstrated professional demeanor and business maturity.
- Ability to work 40-50 hour work week.
- Preferred: 2 years of virtual work experience.
- Preferred: Experience in professional account management and sales environment.
Responsibilities
- Develop and maintain strategic account plans to meet monthly and annual revenue objectives.
- Identify cross-sell opportunities for additional products and solutions within assigned accounts.
- Coordinate with client, operations, and technology teams to ensure service level maintenance.
- Prepare and deliver quarterly and annual client business reviews.
- Document and manage action/project plans for the assigned client base.
- Manage contractual documentation including MSAs, Statements of Work, and SLAs.
- Analyze industry trends and competitive threats to inform account strategy.
View Full Description & ApplyYou'll be redirected to the employer's site
