Podium

👥 1001-5000💰 over 2 years ago🫂 Last layoff over 2 years agoConsumer Reviews Messaging SaaS Collaboration Software💼 Private Company

Website LinkedIn Email Facebook Twitter

Podium is a technology-focused company that is currently seeking to expand its team with job openings for an Engineering Manager and an Integration Specialist located in Manila, Philippines.

Related companies:

🏢 Dataiku

👥 1001-5000💰 $200,000,000 Series F over 2 years agoArtificial Intelligence (AI)Big Data Data Integration Analytics Enterprise Software

Website LinkedIn Email Facebook Twitter

🏢 Affirm

👥 1001-5000💰 Post-IPO Equity about 4 years ago🫂 Last layoff about 2 years agoLending Financial Services Payments FinTech

Website LinkedIn Email Facebook Twitter

🏢 Precision Medicine Group

👥 1001-5000💰 $35,160,000 almost 4 years agoPharmaceutical Biotechnology Medical Precision Medicine Health Care

Website LinkedIn Email Facebook

Jobs at this company:

Apply

🔥 AU Product Support Specialist (Remote, Philippines)

Posted about 1 month ago

📍 Philippines

🧭 Full-Time

🔍 Software Development

🔧 Requirements

2-3 years of providing Software-as-a-Service (SaaS) customer support to businesses with examples where you’ve influenced customers for the better
Demonstrated background of providing support for multiple online software or SaaS products and/or IT experience
Experience building best practices geared towards support quality and efficiencies, potentially from having served as a Subject Matter Expert (SME) or in other roles
The ability to balance working independently and through ambiguity while contributing to improving customer satisfaction
Multiple examples of prioritising for highest impact/value work amongst competing priorities or demands
You are familiar with basic web technologies (ex: HTML, CSS, JSON, and JavaScript)
You are familiar with navigating and working with multiple support systems such as or similar to the following (ex: Salesforce, Twilio, ServiceNow, Zendesk, Freshdesk, Service Cloud, LiveAgent, Intercom etc)

💡 Responsibilities

Answer how-to questions and troubleshoot the Podium platform.
Deliver a “human-first” experience and resolutions for customers through voice and written interactions across chat, email, phone, and Podium tools in a timely and accurate manner.
Become an expert in Podium products, both at a technical and customer use-case level.
Look for opportunities to help customers maximise their value from Podium, looking for new ways to work smarter and delight customers!
Work with Podium to increase organisational efficiencies, share feedback, and help others work smarter while driving customer value higher.
Collaborate with certain Podium departments (Sales, Onboarding, Account Management, Retention, etc.) to increase customer engagement and contribute to retaining customers long term!

Posted about 1 month ago

Apply

🔥 Senior Fullstack Engineer (Onsite)

Posted 3 months ago

📍 US

🔍 Conversational AI

🔧 Requirements

8+ years of hands-on programming experience with at least one modern language such as Python, Go, or Elixir.
Strong analytical and problem-solving skills, with a proven ability to decompose complex issues and drive innovation in a highly iterative development process.
Excellent communication skills and the ability to work effectively in a team setting, as well as to articulate technical concepts to diverse audiences.
Ability to solve ambiguous problems and thrive in a fast-paced environment.

💡 Responsibilities

Develop and deploy advanced agentic applications powered by large language models to help local businesses automate interactions and manage leads.
Drive the entire lifecycle of AI agent development, from conception and design to implementation and maintenance.
Engage in rapid prototyping and iterative development to refine AI solutions based on real-world performance and feedback.
Implement monitoring and evaluation systems to track the effectiveness of AI agents in production, ensuring high reliability and user satisfaction.
Contribute to a culture of innovation by staying current with industry trends in generative AI and applying cutting-edge research to practical business solutions.

PythonMachine LearningGo

Posted 3 months ago

Apply