Own relationships with high-value, strategic clients to ensure satisfaction and long-term success.
Manage the customer lifecycle and pipeline of high-intensity projects to ensure growth and retention.
Help business owners identify, design, and implement process changes integrating Podium's platform.
Analyze performance, troubleshoot client obstacles, and design creative solutions to meet goals.
Plan and deliver regular business reviews to demonstrate platform value and ROI.
Lead customer onsite meetings as required.
Build and maintain strong partnerships with the Sales organization.
Account ManagementRelationship management
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About Podium
Podium is pioneering AI Employees for local businesses. We transform customer conversations into revenue. Our platform serves 60,000+ businesses across diverse sectors. These include automotive, home services, and aesthetics. Podium’s interaction management platform unifies messaging, reviews, and payments. It helps local businesses thrive in a digital-first world. We empower businesses to engage with leads, customers, and teams efficiently. Our AI agents alone generated over $100M ARR in under two years.
How We Work
Podium fosters a high-performance culture. We hire exceptional people and set high standards. Our operating principles guide daily behavior and decision-making. We offer remote roles, allowing flexibility for some positions. You will find opportunities to grow and make a significant impact. We encourage direct feedback and collaboration to drive continuous improvement. Your contributions directly shape our products and customer success.
Engineering at Podium
Our engineers are building the future of AI for local businesses. We craft AI Employees that convert leads and streamline operations. This involves applying cutting-edge LLMs, Voice AI, and automation platforms. Our work integrates complex systems to deliver seamless customer interactions. You will solve challenging problems in scaling AI agents. We ensure robust and user-friendly solutions for thousands of businesses. We are highlighted by OpenAI for our revenue-driving AI Agents.
Why Join Us
Join the leaders in developing AI agents for local businesses.
Unlock career-defining growth within a rapidly scaling company.
Collaborate with world-class talent, building impactful solutions.
Make a real, tangible difference for local businesses globally.
Benefits & Perks
Open and transparent culture.
Life insurance, long and short-term disability coverage.
Paid maternity and paternity leave.
Fertility Benefits.
Generous vacation time, plus three 4-day summer holiday weekends.
Excellent medical, dental, and vision benefits.
401k Plan.
Bi-annual swag drops with cool Podium gear and apparel.