Tech Ops Manager
New
M
MLabsFintech, Cryptography
Portugal. Germany. Spain. Boston, Massachusetts, United States. New York, New York, United StatesFull-TimeManager
Salary80,000 - 150,000 USD per year
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Job Details
- Languages
- English (full fluency); French (proficiency is a strong plus)
- Experience
- 6+ years
- Required Skills
- CybersecurityGoogle Workspace
Requirements
- 6+ years of dedicated experience in IT Management or internal systems administration.
- Advanced proficiency in Google Admin and Google Workspace security tools.
- Experience with MDM solutions, such as Jamf, and endpoint security.
- Proven experience managing IT infrastructure and logistics for a distributed, remote-first global workforce.
- Strong knowledge of cybersecurity best practices.
- Direct experience supporting SOC 2, ISO 27001, ISO 22301, or equivalent frameworks.
- Pragmatic problem-solving ability balancing operational speed with strict security requirements.
- Entrepreneurial drive to work independently and optimize workflows.
- Full fluency in English with excellent written and verbal communication skills.
Responsibilities
- Manage and optimize the global Google Workspace environment and maintain corporate IT solutions.
- Scale and administer Mobile Device Management (MDM) solutions to maintain fleet-wide security, automation, and endpoint compliance.
- Oversee vendor relations, software licensing, and hardware procurement, including the configuration and international shipping of equipment to employees.
- Lead the IT component of the employee lifecycle, ensuring seamless onboarding, access management, offboarding, and technical support across multiple time zones.
- Maintain comprehensive IT documentation, playbooks, and runbooks to support ongoing SOC 1, SOC 2 Type II, ISO 27001, ISO 22301, and CCSS compliance initiatives.
- Assist international team members with technical issues and support the integration of internal AI tools and Model Context Protocol (MCP) connectors.
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