Expansion and Pay Sales Development Representative
New
G
GranumSoftware
RemoteFull-TimeMiddle
SalaryCanada-based: Base $65-70,000 CAD + $20,000 CAD on target commission; US-based: Base $55-60,000 USD + $30,000 USD on target commission
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Job Details
- Required Skills
- SalesforceCustomer SuccessAccount Management
Requirements
- Previous experience in sales, customer success, or account management.
- Experience with upsell or expansion conversations is preferred.
- Strong communication skills with a natural ability to build rapport.
- Goals-oriented mindset and internal motivation to achieve targets.
- Highly organized with a systematic approach to high-volume outreach.
- Ability to work effectively in a fast-paced, collaborative environment.
- Capacity to quickly learn and articulate product value to customers.
- Comfortable taking and applying constructive feedback.
- Driven to build a long-term career in sales.
Responsibilities
- Call into existing customer base to identify and qualify expansion opportunities focusing on invoicing and payments product upsell/cross-sell.
- Drive adoption conversations with clients who have not yet activated key features.
- Qualify and book expansion meetings for the Customer Success team to build pipeline.
- Execute high-volume, phone-first outreach supported by email and sequences.
- Partner with Payment and Customer Success teams to identify signals and coordinate handoffs.
- Track activity, pipeline, and outcomes in Salesforce with accuracy.
- Maintain deep product knowledge to handle objections in real-time.
- Provide feedback on messaging and common customer objections.
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