Client Operations Manager
New
H
HuzzlePerformance marketing
South Africa. Mexico. Costa Rica. Colombia. Philippines. Dominican Republic, US (Flexible)Full-TimeManager
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Experience
- 4+ years
- Required Skills
- Data AnalysisMicrosoft ExcelLead GenerationAccount Management
Requirements
- 4+ years in client-facing operations or account management within performance marketing, lead generation, or a call center environment.
- Professional experience administering lead distribution or call routing software (e.g., LeadDistro, Boberdoo, LeadsPedia, Phonexa, Trackdrive).
- Exceptional written English skills with experience communicating with law firm owners.
- Advanced spreadsheet skills with the ability to analyze large CSV exports.
- Prior experience managing at least 1–2 direct reports.
- Demonstrated ability to remain calm under pressure during quality disputes.
- Strong focus on data-backed decision-making.
Responsibilities
- Serve as the primary point of contact for law firm clients and partners.
- Drive new campaign launches from contract signature to first lead delivery.
- Manage lead distribution platforms including routing logic, filters, and integrations.
- Reconcile delivery exports against client data to resolve lead quality disputes.
- Manage and support a small team including an Account Manager and Admin Support.
- Maintain campaign status trackers and documentation in Monday.com.
- Coordinate with fulfillment partners and call centers to ensure volume and quality standards.
View Full Description & ApplyYou'll be redirected to the employer's site
