Zoho Consultant / Solution Architect
New
J
JobgetherIT Consulting
Based in United StatesPart-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- RESTful APIs
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Business Systems, or a related field, or equivalent practical experience.
- 3+ years of experience as a Zoho Consultant, Solution Architect, or similar implementation-focused role.
- Proven experience delivering successful Zoho CRM and business application implementations.
- Strong knowledge of the Zoho platform, including Zoho CRM, Zoho Desk, Zoho Books, Zoho Projects, Zoho Creator, and related applications.
- Experience customizing and configuring Zoho solutions to meet unique business requirements.
- Understanding of CRM processes, workflow automation, integrations, APIs, and webhooks.
- Familiarity with software development lifecycle concepts and technical project delivery practices.
- Strong analytical, troubleshooting, and problem-solving abilities.
- Excellent written and verbal communication skills with confidence working directly with clients.
- Ability to manage multiple priorities, document processes clearly, and work independently in a remote environment.
- Zoho certifications, such as Zoho Certified Solution Developer or Zoho Certified Consultant, are highly desirable.
Responsibilities
- Partner with clients to understand business requirements and translate them into effective Zoho-based solutions.
- Design, configure, customize, and implement solutions using Zoho applications including CRM, Desk, Books, Projects, Creator, and related platforms.
- Develop technical specifications, solution architectures, implementation plans, and process documentation.
- Lead implementation activities, coordinate with development teams, and provide technical guidance throughout project delivery.
- Conduct testing, quality assurance, troubleshooting, and issue resolution to ensure reliable solution performance.
- Support clients through training, demonstrations, documentation, and ongoing post-implementation assistance.
- Manage project scope, timelines, budgets, and delivery expectations while identifying risks and opportunities for improvement.
- Maintain accurate project records, meeting notes, task tracking, documentation, and progress updates.
- Collaborate with internal teams to prepare requirements, proposals, roadmaps, discovery materials, and client deliverables.
- Monitor project hours, resource allocation, and scope changes to ensure successful execution and client satisfaction.
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