Senior Partner Program Manager - Global Alliances
New
D
DragosOT Cybersecurity
Location: United StatesFull-TimeSenior
SalarySalary: $182,000
Apply NowOpens the employer's application page
Job Details
- Experience
- 8+ years
- Required Skills
- Project ManagementCybersecurity
Requirements
- 8+ years of experience in channel program management, partner operations, or alliances within a B2B enterprise software or cybersecurity company.
- Demonstrated experience executing partner programs across multiple partner types—ideally including distribution, resellers, GSIs, and cloud marketplace.
- Deep understanding of indirect go-to-market motions, channel economics, and partner lifecycle management.
- Proven ability to operationalize complex, multi-stakeholder processes and drive execution across cross-functional teams without direct authority.
- Experience with legal agreement workflows, partner contract administration, and working effectively with Legal and Finance functions.
- Strong project management and organizational skills; able to manage multiple concurrent workstreams with precision.
- Excellent written and verbal communication skills with the ability to present program updates clearly to executives and partners.
- Proficiency with PRM systems, Salesforce CRM, DocuSign or equivalent eSignature tools, and partner portal technologies.
Responsibilities
- Execute global partner program framework across all five segments, operationalizing tier structures, benefits, requirements, and incentives while tracking program health metrics.
- Drive technical and commercial enablement programs—training, certifications, deal desk processes, and partner-facing resources—ensuring partners can position and sell Dragos solutions effectively.
- Assess and improve partner support infrastructure (portal, PRM, help desk) and establish SLAs to ensure responsive, high-quality partner support experience.
- Own end-to-end partner onboarding and intake process, streamlining workflows and eliminating bottlenecks to reduce time-to-active across all segments.
- Serve as operational owner of partner agreement workflow, coordinating with Legal and Finance to accelerate contract execution and maintain compliance tracking.
- Apply consistent program frameworks across Distributors, VARs, OEMs, GSIs, and Hyperscaler Marketplace partners while accommodating segment-specific requirements.
- Act as operational liaison between Global Alliances and internal teams (Sales, Marketing, Legal, Finance, Product, Operations, Customer Success), coordinating workstreams and accountability.
- Manage key partner relationships, escalations, and communications; prepare business reviews and represent Dragos at partner events and industry conferences.
View Full Description & ApplyYou'll be redirected to the employer's site
