Account Manager - Creative Operations
New
S
Storm IdeasCreative Operations
USA - East, US Eastern TimeContractMiddle
Salary50,000 USD per year
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Job Details
- Languages
- English
- Required Skills
- Project ManagementOperations ManagementStakeholder managementAsanaNotionAccount Management
Requirements
- Demonstrable experience owning client relationships, stakeholder communication, or account delivery.
- Strong written and spoken English.
- High agency and ability to structure ambiguous work into actionable tasks.
- Demonstrable interest and active use of AI tools in professional workflows.
- Strong client presence: warm, confident, curious, and responsive.
- Familiarity with workflow/collaboration tools like Airtable, Monday.com, Notion, Asana, or Slack.
- Systems/process literacy to understand technical builds and associated risks.
- Ability to work during US Eastern Time hours.
Responsibilities
- Own the account context for selected Creative Operations and Systems / Process Design clients: stakeholders, priorities, history, open questions, risks, decisions, and follow-ups.
- Run the client operating rhythm so meetings, updates, actions, blockers, decisions, and handoffs do not drift.
- Turn vague client requests into clear next steps, questions, owners, dependencies, and decision points.
- Become highly capable with AI tools and workflows for account management including meeting preparation, research, summarization, and action tracking.
- Write clear client-ready summaries that make messy work understandable.
- Maintain stakeholder maps, account notes, decision logs, and follow-up trackers.
- Work closely with internal teams to keep client work moving and provide clear context.
- Challenge weak assumptions and explain operational tradeoffs to clients in plain English.
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