Lifecycle Marketing Manager

New
D
Dinova, LLCFoodservice/Dining
Remotely basedFull-TimeManager
Salary not disclosed
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Job Details

Experience
5+ years of experience in marketing with at least 3 years focused on omnichannel or lifecycle campaign management
Required Skills
Data AnalysisA/B testing

Requirements

  • 5+ years of experience in marketing
  • At least 3 years focused on omnichannel or lifecycle campaign management
  • Experience with marketing automation platforms
  • Experience with loyalty programs
  • Strong copywriting skills
  • Deep understanding of customer lifecycle stages and segmentation strategies
  • Analytical mindset with ability to translate data into actionable insights
  • Brand development experience
  • Excellent communication and cross-departmental collaboration skills
  • Bachelor’s degree in a related field

Responsibilities

  • Develop and execute email and push notification strategies across the customer lifecycle
  • Write engaging copy that drives customer action and reinforces the value of myDinova Rewards
  • Own the communications calendar and campaign strategy from user acquisition and onboarding to retention and reactivation
  • Define audience segmentation and targeting criteria to deliver relevant messaging at each lifecycle stage
  • Maintain brand guidelines for myDinova Rewards, ensuring consistent voice and visual identity
  • Collaborate with Marketing Automation Manager to translate campaign strategies into technical execution
  • Analyze campaign performance data to identify trends, insights, and optimization opportunities
  • Design and implement A/B testing strategies to improve engagement and point redemption
  • Partner with the Marketing Manager, Restaurant Retention to support communication strategies for restaurant partner promotions
  • Work cross-functionally with product and technology teams to align messaging with new features and capabilities
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