GTM Data Operations Manager
New
A
AlgoliaAI Search / SaaS
Remote - United StatesFull-TimeManager
Salary109,000 - 134,762 USD per year
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Job Details
- Experience
- 3+ years
- Required Skills
- SQLSalesforceRESTful APIsCRM
Requirements
- 3+ years of experience in Revenue Operations, Marketing Operations, Sales Operations, CRM Administration, or Data Operations.
- Strong working knowledge of Salesforce and CRM data management principles including Leads, Contacts, and Accounts.
- Experience with marketing automation platforms such as Marketo and GTM data enrichment technologies.
- Understanding of CRM architecture, lead lifecycle management, and system integrations across the GTM technology stack.
- Experience maintaining data quality through governance, validation rules, deduplication, and operational data hygiene.
- Working knowledge of APIs, webhooks, and system integrations with the ability to troubleshoot synchronization issues.
- Strong analytical, problem-solving, and root cause analysis skills with exceptional attention to detail.
- Experience documenting processes, identifying automation opportunities, and managing multiple priorities.
- Familiarity with SQL and data warehouse concepts (e.g., Hex, Databricks, ThoughtSpot) is a plus.
- Salesforce Administrator certification preferred.
- Experience with platforms like Demandbase, 6sense, ZoomInfo, Clearbit, or Apollo preferred.
- Experience supporting enterprise B2B SaaS organizations preferred.
Responsibilities
- Act as the operational steward for customer and prospect data across the GTM ecosystem to ensure accuracy, completeness, and consistency.
- Own operational governance for Salesforce, Marketo, Demandbase, and integrated systems, including validation rules and data quality standards.
- Execute recurring hygiene programs such as deduplication, standardization, and lifecycle management.
- Administer enrichment workflows, monitor success rates, and partner with GTM Technology on vendor implementations.
- Monitor critical integrations between systems to investigate and resolve synchronization failures.
- Develop dashboards to monitor data quality health and document governance standards.
- Support strategic GTM initiatives and audience segmentation requests requiring complex data structure knowledge.
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