Business Analyst
New
J
JobgetherInformation Technology
USFull-TimeMiddle
Salary110,000 - 195,000 USD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- Artificial IntelligenceBusiness AnalysisDocumentation
Requirements
- 5+ years of experience supporting Information Technology projects.
- Bachelor’s degree preferred.
- Strong proficiency with Microsoft 365 (Office 365) solutions.
- Experience integrating AI technologies into daily workflows.
- Ability to analyze complex business challenges and develop innovative solutions.
- Experience creating executive-level presentations and detailed requirements documentation.
- Ability to translate technical concepts into clear business language.
- Experience developing RACI matrices, process workflows, and user experience documentation.
- Familiarity with UI wireframes and functional workflow design.
- Experience supporting technology adoption, onboarding, and knowledge transfer.
- Experience participating in RFP/RFI processes is a plus.
- AI-900 certification is preferred.
Responsibilities
- Analyze business needs within Microsoft 365 environments to support projects and service improvements.
- Act as a liaison between business stakeholders, IT teams, and delivery teams to ensure successful execution of solutions.
- Gather, document, and analyze functional requirements, user needs, workflows, and stakeholder impacts.
- Conduct customer interviews, workshops, and meetings with subject matter experts to collect information.
- Develop executive-level documentation including business requirements, user guides, playbooks, and process models.
- Create polished presentations, UI wireframes, RACI matrices, and functional workflows.
- Support onboarding, knowledge transfer, and adoption strategies for technology implementations.
- Identify process optimization opportunities and contribute business insights to RFP and RFI reviews.
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