Account Manager
New
K
Keeper SecurityCybersecurity SaaS
Remote, USFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- CybersecuritySalesforceAccount Management
Requirements
- 3+ years of experience in full cycle SaaS sales or Account Management (with a focus on upselling and expansion).
- Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support.
- Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives.
- Aptitude for learning software; strong with business applications.
- Working knowledge of Salesforce.com.
- Ability to manage multiple priorities while maintaining strict attention to details.
- Strong communication and interpersonal skills, both written and verbal.
- Undergraduate degree preferred (BA/BS).
- Experience working in IAM industry is a plus.
Responsibilities
- Carry a revenue quota to meet or exceed sales targets within assigned accounts.
- Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts.
- Work with clients to negotiate contract renewals, cross-sells and upsells.
- Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews.
- Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals.
- Advise customers on best practices for securing and protecting their business against password related breaches.
- Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle.
- Resolve customer issues, alone and through collaboration with other Keeper Security teams.
- Build strong customer relationships by maintaining high levels of engagement, adoption, and communication.
- Drive customer advocacy in the form of references, referrals, and case studies.
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