- Monitor and analyze KPIs including DSO, Denial Rates, AR Aging, and Net Collections.
- Identify trends and implement solutions to optimize revenue collection and minimize delays.
- Collaborate with internal teams to ensure timely claims submission and payment posting.
- Address payer issues, clearinghouse rejections, and operational bottlenecks.
- Perform root cause analysis and provide education to healthcare providers.
- Ensure compliance with industry regulations including HIPAA, CMS, and payer policies.
- Develop and execute action plans to improve financial outcomes for clients.
- Investigate and resolve client issues related to claims, payments, or system inefficiencies.
Microsoft ExcelAccount Management