Director of RCM Account Management

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Assembly HealthHealthcare Management
RemoteFull-TimeDirector
Salary$70,000 — $90,000 USD
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Job Details

Experience
5+ years in revenue cycle management, medical billing, or healthcare account management
Required Skills
Microsoft ExcelAccount Management

Requirements

  • 5+ years of experience in revenue cycle management, medical billing, or healthcare account management.
  • 3+ years of experience supervising staff and overseeing workflow functions.
  • Bachelor’s degree in healthcare administration, Business, or equivalent professional experience.
  • Proficiency with RCM software such as NextGen, Athena, eClinicalWorks, or Waystar.
  • Expertise in Excel and reporting tools.
  • Strong understanding of CPT and ICD-10 coding, insurance verification, and reimbursement processes.
  • Knowledge of special programs including ACO, CCM, BHI, and APCM.
  • Excellent communication, problem-solving, and customer service skills.
  • Ability to analyze financial reports and track KPIs.
  • Ability to function in a fast-paced environment.

Responsibilities

  • Monitor and analyze KPIs including DSO, Denial Rates, AR Aging, and Net Collections.
  • Identify trends and implement solutions to optimize revenue collection and minimize delays.
  • Collaborate with internal teams to ensure timely claims submission and payment posting.
  • Address payer issues, clearinghouse rejections, and operational bottlenecks.
  • Perform root cause analysis and provide education to healthcare providers.
  • Ensure compliance with industry regulations including HIPAA, CMS, and payer policies.
  • Develop and execute action plans to improve financial outcomes for clients.
  • Investigate and resolve client issues related to claims, payments, or system inefficiencies.
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$70,000 — $90,000 USD
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